Senior Director, eCommerce Architecture Services

Spectrum; Stamford (CT); On-site; USD 180,000 - 240,000; Full time

Job summary

Spectrum, a leading communications provider, seeks a Senior Director, Digital Sales Architecture Services to shape the architecture vision for our Cable and Mobile digital sales platforms. You will bridge business goals and technology to enable revenue growth and exceptional customer experiences across all digital touchpoints.

This strategic role emphasizes modernization, governance, and collaboration with senior leaders to align investments with business strategy, while mentoring architecture

Qualifications

• Bachelor’s degree in computer science, Engineering, Information Systems or related field
• 12+ years in software, solution, enterprise or digital commerce architecture
• 5+ years leading architects or senior technical teams
• 7+ years defining architecture strategy for large-scale digital or eCommerce platforms
• 7+ years integrating web, mobile, APIs and enterprise systems
• 7+ years leading modernization or large technology initiatives

Responsibilities

• Define and execute the architectural vision and roadmap for Cable and Mobile digital sales platforms
• Establish architecture standards and governance to drive scalability, resilience and rapid delivery
• Guide solution design across web, mobile, APIs and enterprise systems
• Collaborate with senior leaders to align architecture with business strategy and investments
• Lead modernization to reduce technical debt and enhance platform agility
• Ensure secure, high-performing and reliable digital customer journeys
• Mentor and develop architecture teams, balancing immediate needs with long-term sustainability

Skills

Architecture leadership

Digital commerce

API-first design

Cloud-native

OSS/BSS integration

Executive communication

Tech modernization

Education

Bachelor’s degree in CS/Engineering or related field

Master’s degree in CS/Engineering/Business

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Do you want to define the future of digital sales for millions of customers? Spectrum is seeking a Senior Director, Digital Sales Architecture Services to drive the architecture vision for our Cable and Mobile digital sales platforms. This pivotal position bridges business goals and technology, ensuring our digital solutions support revenue growth, operational efficiency and seamless customer experiences across every digital touchpoint. Your leadership will set the pace for modernization and innovation.

This role can be located in Stamford CT, St Louis MO or Greenwood Village CO.

This posting has been extended in CO, beyond it's anticipated closing date of 5/22.

How You’ll Make an Impact

• Define and execute the architectural vision and roadmap for Cable and Mobile digital sales platforms
• Establish architecture standards and governance to drive scalability, resilience and rapid delivery
• Guide solution design across web, mobile, APIs, integrations and enterprise systems
• Collaborate with senior leaders to align architecture with business strategy and investments
• Lead modernization to reduce technical debt and enhance platform agility
• Ensure secure, high-performing and reliable digital customer journeys
• Mentor and develop architecture teams, balancing immediate needs with long-term sustainability

Working Conditions

• Office environment with occasional travel

What You’ll Bring to Spectrum

Required Qualifications

Education

• Bachelor’s degree in computer science, Engineering, Information Systems or related field

Experience

• 12+ years in software, solution, enterprise or digital commerce architecture
• 5+ years leading architects or senior technical teams
• 7+ years defining architecture strategy for large-scale digital or eCommerce platforms
• 7+ years integrating web, mobile, APIs and enterprise systems
• 7+ years leading modernization or large technology initiatives

Skills

• Expertise in strategy and roadmap development for digital platforms
• Digital commerce and customer-facing architecture knowledge
• API-first, cloud-native and microservices system design skills
• Telecom and cable systems integration experience, including OSS/BSS
• Executive stakeholder communication and influence
• Leadership in technology modernization and governance
• Ability to translate business goals into scalable solutions

Preferred Qualifications

Education

• Master’s degree in computer science, Engineering, Business or related fields

Experience

• 7+ years in digital Cable and Mobile eCommerce platform architecture
• 7+ years OSS/BSS integration
• 5+ years simplifying legacy platforms and reducing technical debt
• 5+ years in telecom, cable or related industries (preferred)

Skills

• Headless and composable commerce architecture
• API strategy and event-driven integration
• TM Forum and Open APIs knowledge
• Omnichannel enablement and performance engineering

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.

A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Get to Know Us

Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here

We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.