Senior Director, Digital Capability and Workforce Modernization

0801 The Coca-Cola Company; Atlanta (GA); On-site; USD 224,000 - 258,000; Full time

Benefits offered by this job

Relocation provided

Annual incentive

Long-term incentive

Job summary

The Coca-Cola Company seeks a Senior Director to lead Digital Capability and Workforce Modernization, redesign workflows, and build AI-enabled capabilities for a Human × AI enterprise. The role partners with HR, Digital, Finance, and Capabilities leaders to drive strategic transformation and measure outcomes.

Experience in AI fluency, enterprise-scale change, and stakeholder management across a global organization is essential.

Qualifications

• Bachelor’s degree in HR/OD/Organizational Psychology/Business/Engineering or related field.
• 10+ years in workforce strategy, organization design, workflow redesign, digital transformation or capability building.
• Experience redesigning work with business and technology partners.
• Practical AI fluency, including hands-on learning.
• Ability to influence senior stakeholders across a global, matrixed organization without direct authority.

Responsibilities

• Set the Enterprise Approach to Workforce and Workflow Modernization and define strategy and standards.
• Prioritize opportunities with business, Digital and Finance partners and align with evolving needs.
• Establish governance and decision rights to standardize modernization."
• Advise senior leaders on trade-offs and ensure tech investments align with redesigned work.
• Lead priority workflow redesigns and turn early use cases into repeatable approaches.
• Surface risks to accountability, privacy, bias and resilience with risk owners.
• Connect workflow redesign to workforce roles and skills and integrate into workforce plans.

Skills

Human × AI

Workflow redesign

Strategic thinking

Stakeholder management

AI fluency

Education

Bachelor’s degree or equivalent

Job description

Job Description Summary: The Senior Director, Digital Capability and Workforce Modernization owns our Company approach to redesigning work for a Human × AI enterprise and building the digital and AI capability people need to perform that work. The role is accountable for redesigning workflows and building employee digital and AI capability. Reporting to the Vice President, People Intelligence, Planning, and Capabilities, this hands-on leader partners closely with business, Digital, Finance, and People & Culture leaders.

Key Responsibilities

Set the Enterprise Approach to Workforce and Workflow Modernization Own the strategy, methodology, standards and outcome measures for how work is selected, redesigned, implemented, and sustained. Prioritize opportunities with business, Digital and Finance partners, making explicit choices about what is simplified, automated, AI-supported or kept as is, and adjust priorities as evidence and business needs evolve. Establish governance and decision rights so functions modernize to a common standard while adapting execution to local context. Advise senior leaders on trade-offs and ensure technology investments are paired with redesigned ways of working. Redesign Work Around Human × AI Contribution Lead and personally contribute to priority workflow redesigns, turning early use cases into a repeatable approach. Reframe workflows around outcomes, removing unnecessary steps and handoffs, and determine where AI can best support people and where human judgment leads, with clear human accountability. Surface risks to accountability, privacy, bias and operational resilience, partnering with risk and governance owners. Connect Workflow Redesign to Workforce Roles and Skills Partner with HR Business Partners and function leaders to translate redesigned workflows into role, capacity and capability needs, and integrate them into workforce plans, career development and internal mobility. Partner with People Intelligence and Finance to track the benefits of redesigned work for the business and for employees.

Candidate Profile

Candidate Profile Commercially astute systems thinker who connects workflow, workforce, technology and capability choices to business outcomes. Credible executive advisor and facilitator who brings structure to ambiguity and constructively challenges decisions. Pragmatic and current in AI and agentic technologies, able to tell practical value from novelty. Brings a product mindset to work redesign, focused on value, adoption and continuous improvement. Resilient, inclusive change leader with high integrity and learning agility who earns trust and sustains progress beyond launch.

Experience and Background

Experience and Background Bachelor’s degree in Human Resources, Organization Development, Organizational Psychology, Business, Engineering or a related field, or equivalent experience; advanced degree beneficial. 10+ years in workforce strategy, organization design, workflow redesign, digital transformation or capability building, including leading cross-functional transformation from strategy through value realization at enterprise or global scope. Proven success redesigning work with business and technology partners and translating it into role, workforce and capability implications. Practical AI fluency, including building capability through hands-on, applied learning. Experience influencing senior stakeholders across a global, matrixed organization without direct authority. The Coca‑Cola Company will not offer sponsorship for employment status (including, but not limited to, H1-B visa status and other employment-based nonimmigrant visas) for this position. Accordingly, all applicants must be currently authorized to work in the United States on a full-time basis and must not require The Coca‑Cola Company's sponsorship to continue to work legally in the United States.

Skills

Pay Range: United States: 224,100 – 257,600 USD Base pay offered may vary depending on geography, job-related knowledge, skills, and experience. A full range of medical, financial, and/or other benefits, dependent on the position, is offered. Annual Incentive Reference Value Percentage: 50 Annual Incentive reference value is a market-based competitive value for your role. It falls in the middle of the range for your role, indicating performance at target. Long-term Incentive Reference Value Percentage: 20 Long-term Incentive reference value is a market-based competitive value for your role.

Location(s): United States of America City/Cities: Atlanta Travel Required: 00% - 25% Relocation Provided: Yes Job Posting End Date: November 2, 2026

Our Purpose and Growth Culture

We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca‑Cola. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. When we collect your personal information as part of a job application or offer of employment, we do so in accordance with industry standards and best practices and in compliance with applicable privacy laws. The Coca‑Cola Company is a global community of passionate employees who are refreshing the world and making a difference every day. Innovation has been at the heart of our story since 1886. It goes beyond new flavors and brands. Learn more about our system and how we’re making an impact. As a global organization, we seek opportunities to embrace and champion progress. Our careers span across functions and are globally connected to give you an unmatched career experience. We’re glad you’ve chosen to explore your next career opportunity with The Coca‑Cola Company. Learn more about our hiring process and pick up tips on how to showcase your experience and skills so you can stand out and thrive. The Coca‑Cola global business system is composed of The Coca‑Cola Company (TCCC), its subsidiaries and 225 bottling partners around the world. Search jobs throughout our system.