Senior Director, Commercialization Technology Architect

Vertex Pharmaceuticals; Boston (MA); On-site; USD 228,000 - 342,000; Full time

Job summary

Vertex Pharmaceuticals is expanding its Commercialization Technology team to lead the end-to-end architecture for AI-enabled commercial platforms. The Senior Director will define target-state architectures, governance, and integration patterns across CRM, data platforms, and enterprise systems to enable scalable, secure AI solutions.

We seek a leader with 12+ years in enterprise/solution architecture, strong experience with CRM platforms, and a track record delivering large-scale platform

Qualifications

• Bachelor's or Master's degree in Computer Science, Engineering, or related field.
• 12+ years of experience in enterprise architecture or solution architecture roles.
• Experience in pharma, biotech, or regulated healthcare environments strongly preferred.
• Proven track record delivering enterprise-scale platform and integration architecture.
• Experience working across Commercial, Medical, or patient services systems.

Responsibilities

• Define and maintain target-state architecture across Commercial and Medical ecosystems.
• Establish reference architectures, design patterns, and engineering standards for AI-enabled systems.
• Govern architecture alignment across CRM, omnichannel, patient services, and enterprise platforms.
• Own integration patterns and data flows across Salesforce, Veeva, data platforms, and downstream systems.
• Define real-time and batch data architectures, including event-driven patterns and APIs.
• Lead architecture decisions for build vs. buy vs. partner solutions.
• Establish environment, deployment, and DevOps architecture patterns within the Commercial and Medical affairs domains.
• Maintain architecture documentation for scalability, reuse, and audibility.
• Ensure architectures meet SOX, GxP, privacy, and security requirements.
• Partner with Product Management, Engineering, and Data teams to translate product requirements into executable architectures.
• Provide hands-on guidance to ensure solutions are production-ready and aligned to standards.
• Serve as final architecture authority for design reviews and major platform decisions.

Skills

Enterprise architecture

Solution design

Distributed systems

CRM platforms

AI/ML architectures

Security/compliance

Education

Bachelor's or Master's degree in Computer Science or Engineering

Job description

Job Description

Position Summary

Vertex is entering an exciting phase of commercial diversification. As we expand into new pipeline disease areas and new geographies, we are investing in data, technology, and AI to scale commercial operations globally. The Commercial, Medical and External Affairs Technology team is expanding our capabilities with increased investment in data, platforms, and AI. This role establishes the end-to-end architecture required to scale AI and digital capabilities across the enterprise.

The Senior Director, Commercialization Technology Architect is responsible for defining and governing target-state architectures, integration patterns, and platform standards that enable scalable, secure, and compliant AI solutions. This role ensures technologies deployed by Product, Data, and Engineering teams are aligned to enterprise architecture, interoperable across systems, and built for long-term scale. This is a technical architecture leadership role focused on translating business and product direction into production‑ready system design, data flows, and platform integration.

Key Responsibilities

Architecture Strategy & Standards

• Define and maintain target-state architecture across Commercial and Medical ecosystems
• Establish reference architectures, design patterns, and engineering standards for AI‑enabled systems
• Govern architecture alignment across CRM, omnichannel, patient services, and enterprise platforms
• Ensure consistency with enterprise architecture and platform strategies

Integration & Data Architecture

• Own integration patterns and data flows across Salesforce, Veeva, data platforms, and downstream systems
• Define real‑time and batch data architectures, including event‑driven patterns and APIs
• Ensure alignment with enterprise data platforms (e.g., MDM, Snowflake, Databricks)
• Partner with Data teams to ensure data readiness, lineage, and interoperability

Technology & Platform Governance

• Partners with engineering function and core technology to define standards across cloud and data platforms MDM, Snowflake, Databricks, Snowflake supporting Commercial and Medical affairs domains
• Lead architecture decisions for build vs. buy vs. partner solutions
• Establish environment, deployment, and DevOps architecture patterns within the Commercial and Medical affairs domains
• Maintain architecture documentation for scalability, reuse, and audibility

Security, Risk & Compliance

• Ensure architectures meet SOX, GxP, privacy, and security requirements
• Define patterns for observability, audibility, and controls in AI systems
• Partner with InfoSec, Legal, Privacy, and Quality to embed compliance by design

Delivery Enablement

• Partner with Product Management, Engineering, and Data teams to translate product requirements into executable architectures
• Provide hands‑on guidance to ensure solutions are production‑ready and aligned to standards
• Serve as final architecture authority for design reviews and major platform decisions

Knowledge & Skills

• Deep expertise in enterprise architecture, solution design, and distributed systems
• Strong experience with CRM and commercial platforms (Salesforce, Veeva)
• Proven ability to design complex integrations and data architectures at scale
• Hands‑on experience with cloud and data warehouse platforms (AWS, Azure, Snowflake, etc...) and modern data stacks
• Experience designing systems incorporating AI/ML and LLM‑based capabilities
• Strong understanding of AI architectures (e.g. MCP)
• Expertise in security, compliance, and regulated environments (SOX, GxP)
• Ability to translate complex architecture into clear guidance for engineering teams

Education & Experience

• Bachelor's or Master's degree in Computer Science, Engineering, or related field
• 12+ years of experience in enterprise architecture or solution architecture roles
• Experience in pharma, biotech, or regulated healthcare environments strongly preferred
• Proven track record delivering enterprise‑scale platform and integration architecture
• Experience working across Commercial, Medical, or patient services systems

Pay Range:

$228,000 - $342,000

Disclosure Statement:

The range provided is based on what we believe is a reasonable estimate for the base salary pay range for this job at the time of posting. This role is eligible for an annual bonus and annual equity awards. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements. Actual base salary pay will be based on a number of factors, including skills, competencies, experience, and other job‑related factors permitted by law.

At Vertex, our Total Rewards offerings also include inclusive market‑leading benefits to meet our employees wherever they are in their career, financial, family and wellbeing journey while providing flexibility and resources to support their growth and aspirations. From medical, dental and vision benefits to generous paid time off (including a week‑long company shutdown in the Summer and the Winter), educational assis