Senior Director, Commercial Learning and Development and Onboarding

Celldex; Hampton (NJ); On-site; USD 203,000 - 264,000; Full time

Job summary

Celldex seeks a Sr. Director to design and lead enterprise-wide Learning & Development for its first commercial product launch. You will build onboarding and training across sales, marketing, and market access, collaborating with HR to embed best practices and ensure readiness.

You will establish a scalable training infrastructure, measure effectiveness, manage vendors and a dedicated L&D team in a fast-moving biotech setting.

Qualifications

• 10+ years in biotech/pharma commercial training or related roles.
• Pre-launch experience strongly preferred.
• Ability to travel up to ~35%.
• Excellent vendor procurement and management experience.
• Expert knowledge of adult learning principles and training effectiveness measures.
• Excellent project management and communication skills.
• Demonstrated ability to establish credibility with sales, marketing, market access and Medical Affairs.
• Experience leading training teams in clinically/scientifically driven environments.

Responsibilities

• Design and lead the commercial training strategy for a first product launch across all commercial functions.
• Develop onboarding programs for medical affairs, sales, marketing, market access, and field teams.
• Collaborate with HR to integrate best practices into the Corporate Onboarding Program.
• Build and deliver launch training curricula on disease state, product, competition, and objections.
• Lead development of training materials, tools, and job aids with cross-functional stakeholders.
• Coordinate live training events (national meetings, launch meetings, field rides).
• Select and manage external vendors (content, platforms, LMS).
• Establish training metrics and drive continuous improvement; ensure compliance.

Skills

Project management

Vendor management

Adult learning principles

Communication skills

Leadership experience

Cross-functional collaboration

Training program design

Training metrics

Tools

LMS

Job description

About Celldex:

Celldex is pioneering new horizons in immunology to deliver life-changing therapies. We are relentless in our pursuit of novel antibody-based treatments that engage the human immune system and directly affect critical pathways to improve the lives of patients with allergic, inflammatory and autoimmune disorders. We have built a culture where innovative and talented people thrive- focusing a significant effort on attracting and retaining passionate and motivated employees who want to play a role in helping people with serious health conditions and who see this effort as personally rewarding. In our highly entrepreneurial environment, employees are empowered and the opportunity for professional development occurs every day.

Overview:

Celldex is pioneering new horizons in immunology to deliver life-changing therapies. We are relentless in our pursuit of novel antibody-based treatments that engage the human immune system and directly affect critical pathways to improve the lives of patients with allergic, inflammatory and autoimmune disorders. We have built a culture where innovative and talented people thrive- focusing a significant effort on attracting and retaining passionate and motivated employees who want to play a role in helping people with serious health conditions and who see this effort as personally rewarding. In our highly entrepreneurial environment, employees are empowered and the opportunity for professional development occurs every day.

Celldex is now entering an exciting new chapter - building a commercial team to launch barzolvolimab - the most advanced anti-KIT therapy in pivotal development that has the potential to redefine treatment for multiple allergy and dermatological diseases with Phase 3 studies in CSU, ColdU, SD and phase 2 studies in AD and PN. We’re looking for curious, driven builders who can connect their day-to-day work to enterprise-level impact, endlessly prioritize what matters most, and deliver on their commitments with urgency and ownership. If you’re energized by building something meaningful, excited to grow personally and professionally, and motivated to create lasting impact in a fast-moving, entrepreneurial environment, we’d love to meet you.

Responsibilities:

The Sr. Director, Commercial Learning and Development and Onboarding will design and lead the strategy and execution to build enterprise-wide capabilities in support of Celldex’s first commercial product launch. This leader will establish and scale onboarding and learning programs across the Company, including but not limited to sales, marketing, and market access, ensuring teams are fully prepared for success. Partnering cross-functionally, the Sr. Director will establish the foundational training infrastructure, oversee content development and delivery, and continuously measure and enhance learning effectiveness.

• Design and execute the commercial training strategy for a first product launch for all commercial functions
• Develop foundational onboarding programs for medical affairs, sales, marketing, market access teams and other home office and field functions
• Partner with HR to integrate best practices into Corporate Onboarding Program
• Build and deliver launch training curriculum (e.g., disease state, product, competition, objection handling)
• Lead development of training materials, tools, and job aids in collaboration with Medical, Regulatory, Legal, and Commercial stakeholders
• Coordinate and execute live training events (e.g., national sales meetings, launch meetings, field rides)
• Select and manage external vendors (e.g., content development, training platforms, LMS)
• Establish training metrics and assess program effectiveness; drive continuous improvement
• Ensure compliance with all relevant policies, including promotional review and training documentation
• Serve as point of contact for all commercial training needs across the organization
• Build training infrastructure (e.g., LMS, certification processes) appropriate for scaling post-launch
• Hire, manage, and develop L&D team
• Lead matrixed training team with dotted line oversight of field marketing managers, commercial operations, and other select functional representatives
• Provide operational support and adult learning best practices to medical affairs organization
• Develop and execute training curriculum for Physician Speaker Programs and Patient Advocacy programs

Qualifications:

• 10+ years in biotech/pharma commercial training or related roles required
• Pre-launch experience strongly preferred
• Proven ability to create training from scratch in a fast-paced, startup environment
• Excellent vendor procurement and management experience
• Expert knowledge of adult learning principles and training effectiveness measures
• Excellent project management and communication skills
• Ability to travel as needed (up to ~35%)
• Prior field leadership experience preferred; prior team leadership experience required
• Demonstrated ability to establish credibility with sales, marketing, market access, and Medical Affairs professionals, as well as HCP customers
• Experience and/or expertise in Training & Development roles in highly clinical/scientifically-driven teams, and innovative cultures.

Compensation:

The expected base salary range for this position is $203,157 to $263,841.

We are committed to compensating employees equitably based on several factors including experience, education, licensure/certifications, skill level, location of the position, and availability of similar talent in a competitive market.

• base salary
• annual discretionary bonus
• long term incentive
• 401(K) plan with employer contribution
• health care and other insurance benefits (for employee and family)
• paid holidays
• vacation
• sick days

Celldex is proud to be an equal opportunity employer that strives to foster a culture of diversity, equity, and inclusion. We are committed to promoting a diverse environment through development, recruiting and community outreach