Senior Director, Commercial IT Strategy and Execution

Vizient; Irving (TX); On-site; USD 157,000 - 290,000; Full time

Job summary

Vizient is seeking a strategic leader for Commercial IT, responsible for domain leadership across CRM, pricing, and operations, and for guiding product owners and governance across the platform. You will partner with engineering to balance platform health with roadmap delivery and prepare executive updates.

This role emphasizes cross-domain collaboration, business value alignment, and investment planning. The position is full-time and based in the United States, with opportunities to influence

Responsibilities

• Own domain leadership across commercial IT areas: CRM, sales enablement, pricing, customer service, and marketing automation.
• Hire, lead, and coach Commercial IT Product Owners and related roles.
• Build trusted relationships with business units to understand needs, shape priorities, and ensure roadmaps reflect business value.
• Drive roadmap integrity across domains, align with strategy and delivery capacity.
• Establish operating standards for intake, prioritization, release planning, and adoption.
• Support planning by creating investment requests and aligning roadmap priorities to funding.
• Lead resolution of complex cross-domain issues by structuring ambiguity and driving decisions.
• Partner with engineering leaders to ensure platform health and release readiness.
• Prepare executive materials and updates for leadership discussions.
• Lead cross-domain and strategic initiatives.

Job description

Excited to grow your career?

We value our talented employees and instill an environment where you feel engaged, satisfied and able to contribute your unique skills and talents while living and working as your authentic self. We provide extensive opportunities for personal and professional development, building employee competence and organizational capability to fuel exceptional performance through an inclusive environment both now and in the future.

Our people make all the difference in our success.

• Own domain and capability leadership across major commercial capability areas, including CRM, sales enablement, pricing, customer service, operations, marketing automation, community platform capabilities, Power Platform, and related digital commercial experiences.
• Hire, lead, coach, develop, and manage Commercial IT Business Technology Product Owners and related product aligned roles, including performance management, development planning, capability growth, and alignment of team skills to the Commercial IT roadmap.
• Build trusted relationships with business unit, sales, revenue, and project operations leaders to understand business needs, shape priorities, improve demand quality, and ensure Commercial IT roadmaps reflect the highest value business outcomes.
• Facilitate the Unified Commercial Platform cross platform council and other governance methods by driving decisions and priorities across business units and functional areas. Drive roadmap integrity across domains, ensuring work is clearly tied to business value, enterprise priorities, platform strategy, and delivery capacity.
• Establish and reinforce consistent operating standards for intake, prioritization, roadmap planning, business case quality, readiness, release planning, and adoption.
• Support annual and midyear planning by creating investment requests, validating business case quality, assessing delivery feasibility, and aligning roadmap priorities to funding, capacity, and enterprise value.
• Lead resolution of complex, cross domain issues by quickly structuring ambiguity, aligning stakeholders, framing options and tradeoffs, and driving timely decisions that prevent disruption and escalation.
• Partner with engineering leaders to ensure roadmap decisions account for platform health, operational readiness, technical debt, supportability, release readiness, and long-term sustainability
• Prepare executive ready materials, decision briefs, roadmap narratives, and updates that support clear, high quality leadership discussions.
• Lead cross domain and strategic initiatives where work spans multiple capability areas, business units, or enterprise functions.

Career Framework:

Management - Senior Director (M4)

Estimated Hiring Range:

At Vizient, we consider skills, experience, and organizational needs in our compensation approach. Geographic factors may adjust the range estimate and hires typically fall below the top range. Compensation decisions are tailored to individual circumstances. The current salary range for this role is $156,500.00 to $290,100.00.

This position is also incentive eligible.

Vizient has a comprehensive benefits plan! Please view our benefits here: http://www.vizientinc.com/about-us/careers