Senior Director, Clinical Operations

Madrigal Pharmaceuticals; Waltham (MA); On-site; USD 262,000 - 307,000; Full time

Benefits offered by this job

Equity

Comprehensive benefits

Flexible paid time off

401(k) plan

Job summary

Madrigal Pharmaceuticals is seeking a Senior Director, Clinical Operations to provide strategic and operational leadership for global Phase I–IV trials. You will drive delivery, manage budgets, and partner with Clinical Development and cross-functional teams to support development objectives.

The role requires building scalable processes, mentoring staff, and ensuring regulatory compliance while advancing multiple complex programs in a fast-paced biotech environment.

Qualifications

• Bachelor’s degree required; advanced degree preferred.
• Extensive experience in Phase I–IV clinical trials.
• Experience in Biotech/pharmaceutical settings and dynamic environments.
• Strong leadership and regulatory compliance knowledge.

Responsibilities

• Provide strategic and operational leadership for global Phase I–IV programs.
• Oversee portfolio execution, budgets, and timelines to meet milestones.
• Lead planning and execution of complex trials from start-up to closeout.
• Develop operative strategies and risk mitigation for study delivery.
• Ensure trials comply with ICH-GCP, FDA, EMA, and regional regulations.
• Lead CRO selection, contracting, and vendor oversight.
• Represent Madrigal with investigators, governance bodies and external partners.
• Collaborate with cross-functional teams for protocol development and study design.
• Maintain study-related documents and regulatory submissions from an operational lens.
• Oversee site identification, activations, enrollment, and retention strategies.

Skills

Strategic leadership

Portfolio management

Budget oversight

Vendor management

Cross-functional leadership

Communication

Risk management

Regulatory compliance

Education

Bachelor’s degree required

Advanced degree preferred (MS/MPH/PharmD/PhD)

Tools

CTMS

EDC

eTMF

IRT

Job description

Madrigal is a biopharmaceutical company focused on delivering novel therapeutics for metabolic dysfunction-associated steatohepatitis (MASH), a serious liver disease that can progress to cirrhosis, liver failure, need for liver transplantation and premature mortality. Every member of our Madrigal team is connected by our shared purpose: leading the fight against MASH.

Madrigal’s medication, Rezdiffra (resmetirom), is a once-daily, oral, liver-directed THR-β agonist designed to target key underlying causes of MASH. Rezdiffra is the first and only medication approved by both the FDA and European Commission for the treatment of MASH with moderate to advanced fibrosis (F2 to F3). An ongoing Phase 3 outcomes trial is evaluating Rezdiffra for the treatment of compensated MASH cirrhosis (F4c).

Our success is driven by our people. We are building a dynamic, inclusive, and high-performing culture that values scientific excellence, operational rigor, and collaboration. To support our continued growth, we are strengthening our workforce strategy to ensure we have the right talent, at the right time, in the right way.

The Senior Director, Clinical Operations provides strategic and operational leadership for the planning, execution, and oversight of global Phase I-IV clinical trials and clinical development programs. This role is accountable for the successful delivery of one or more complex clinical programs from study start-up through closeout, ensuring execution against timelines, quality, budget, and corporate objectives while maintaining compliance with global regulatory requirements.

The Senior Director, Clinical Operations will drive operational strategy across a portfolio of studies while partnering closely with Clinical Development and cross-functional leadership to support the Company’s development objectives. This individual provides organizational leadership, line management, and mentorship to Clinical Operations staff, while building scalable processes and operational excellence within a rapidly growing biotechnology environment. The ideal candidate is an experienced clinical operations leader who thrives in a fast-paced organization and has demonstrated success leading global clinical development programs, developing high-performing teams, and driving execution across complex cross-functional initiatives.

Key Responsibilities

• Provide strategic and operational leadership across one or more global Phase I-IV clinical development programs.
• Provide portfolio oversight to ensure studies are executed according to corporate priorities, development milestones, quality standards, timelines, and budgets.
• Lead operational planning and execution of complex clinical trials from study start-up through closeout.
• Develop robust operational strategies and accelerated delivery plans to support corporate development objectives.
• Embrace an ownership mindset by proactively identifying, assessing, managing, and communicating operational risks impacting study and program delivery.
• Accountable to ensure trials are conducted in compliance with ICH-GCP, FDA, EMA, and applicable regional regulations.
• Lead CRO selection, contracting, and ongoing oversight for responsible trials.
• Serve as the primary operational liaison with CROs and key vendors.
• Monitor CRO and vendor performance through key performance indicators, governance meetings, quality metrics, timelines, budgets, and operational deliverables.
• Drive proactive issue resolution and risk mitigation across CROs, vendors, and internal stakeholders.
• Represent Madrigal during investigator meetings, Site Initiation Visits, governance meetings, and key external interactions, maintaining a patient-focused approach.
• Partner with Clinical Development and cross-functional teams to influence operational aspects of protocol development, study design, feasibility assessments, and execution strategies.
• Provide strategic oversight for study-related documents including operational plans, monitoring plans, site manuals, project tools, informed consent forms, and other essential trial documentation.
• Provide operational leadership supporting INDs, CTAs, protocol amendments, investigator brochures, and other global regulatory submissions.
• Lead and manage trial level meetings and deliverables.
• Develop and oversee global site identification, feasibility, activation, enrollment, and retention strategies.
• Collaborates with data management in the design,formatand content of CRFs, study guides, study reference binders, patient diaries, and forms including participating in the EDC and IVRS specification process and UAT.
• Ensure timely resolution of CRF queries through collaboration with CROs, Clinical Data Management, and study teams.
• Coordinates and oversees Investigational Product including overall accountability and reconciliation.
• Manages and/or oversees study budget and payment process for all clinical trial vendors including investigative sites.
• Provide strategic oversight of all clinical trial vendors including central laboratories, imaging vendors, ECG providers, IRT, eCOA, IRBs, and specialty vendors.
• Partners closely with internal partners such as Clinical Development, Regulatory Affairs, Data Management, Project and Portfolio Management, Biostatistics and Data Science, Safety, Quality, and Supply Chain Planning & Operations.
• Provide operational input into clinical development strategy, study design, portfolio planning, and resource forecasting.
• Supports INDs, CTAs, protocol amendments, and other regulatory submissions from an operational perspective.
• Ensures ongoing inspection readiness at the study, site, and vendor levels.
• Supports audits and regulatory inspections.
• Helps to develop, implement, and maintain SOPs and best practices appropriate for a rapidly growing biotech organization.
• Provide line management, coaching, mentoring, performance management, and career development for Clinical Operations staff, fostering a high-performing, collaborative culture.
• Other duties as assigned.

Required & Desired Qualifications

• Bachelor’s degree required; advanced degree (MS, MPH, PharmD, PhD) preferred.
• Minimum of 15 years relevant overall experience and 12 - 15 years of progressive clinical trial operations experience, preferably within biotechnology or pharmaceutical industry settings.
• Demonstrated experience managing Phase I-IV clinical trials.
• Experience in a rapidly growing biotech or similarly dynamic environment preferred.
• Experience with first-in-human studies is strongly preferred.
• Therapeutic experience in metabolic and / or cardiovascular clinical studies is preferred.

Competencies

• Strategic leadership with the ability to align operational execution to corporate development objectives.
• Comprehensive understanding of global clinical trial operations, ICH-GCP, FDA, EMA, and international regulatory requirements.
• Proven CRO oversight and vendor management capabilities.
• Experience working in core systems such as CTMS; eTMF; EDC; IRT.
• Excellent project management, organizational, and decision-making capabilities.
• Strong financial management, forecasting, and budget oversight skills.
• Strong leadership presence with exceptional communication, influencing, negotiation, and stakeholder management skills.
• Commitment to building high-performing teams and fostering a culture of collaboration, accountability, and continuous improvement.
• Comfortable working in a fast-paced, evolving environment.

Madrigal offers a competitive Total Rewards strategy to attract and retain top talent and is inclusive of base pay, bonus, equity, and a generous benefits package. Full-time employees are eligible for base salary, bonus, equity, and a comprehensive benefits suite.

Base salary is determined by several factors including the candidate’s qualifications, skills, education, experience, business needs, and market demands. As of the date of this posting, a good faith estimate of the current pay scale for this position, applicable to all candidates, is $262,059 - $306,732 per year. We comply with all applicable minimum wage laws.

All full-time employees receive equity, which reinforces our ownership culture and offers meaningful opportunity for our employees to share in the success they help create. By aligning individual and company performance, we empower employees to think like owners, giving them a stake in the organization.

Full-time employees are also eligible for comprehensive benefits, including flexible paid time off, medical, dental, vision and life/disability insurance, and 401(k) offerings (i.e., traditional, Roth, and employer match) in accordance with applicable plans. We also offer additional voluntary benefits like supplemental life insurance, legal services, and other offerings. In addition, we offer mental health benefits through our Employee Assistance Program for employees and their family. The company also provides other benefits in accordance with applicable federal, state, and local laws.

We are committed to providing reasonable accommodations for individuals with disabilities throughout the hiring process. If you need assistance, please contact [e-mail].

Madrigal is an Equal Opportunity Employer. All employment is decided on the basis of qualifications, merit, and business need. Applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex gender identity, sexual orientation, national origin, age, disability, protected veteran or disabled status, or other characteristic protected by applicable federal, state, or local law.