Senior Director, Client Partner - Enterprise Growth (Remote)

Zaelab; United States; Remote; USD 200,000 - 280,000; Full time

Benefits offered by this job

Unlimited PTO

Full health benefits & 401k plan (USA)

Fully remote and distributed teams

Paid parental leave

Ongoing training & education

Job summary

Zaelab is seeking a Senior Director, Client Partner to own and grow a portfolio of strategic enterprise clients representing roughly $15–20M in annual revenue. The role combines senior commercial leadership with end-to-end accountability for client health, renewals, forecasting, and growth, while building scalable account management practices as Zaelab expands.

You will lead client relationships, collaborate with delivery and solution leaders, and mentor Client Partners to scale the business.

Qualifications

• 12+ years of experience in management consulting, digital consulting, systems integration, or technology professional services.

Responsibilities

• Own the overall performance of a $15–20M portfolio of strategic enterprise accounts, including revenue, margin, forecasting, renewals, and growth.
• Develop multi-year digital roadmaps linking technology investments to business outcomes.
• Build and lead a high-performing client services team, including Client Partners and delivery leads.
• Establish executive engagement rhythm with VP/SVP/C-suite across portfolio companies.
• Translate client challenges into measurable value and expand Zaelab footprint within accounts.

Skills

12+ years experience

$15–20M portfolio ownership

Executive partner to C-suite

Relationship management

Team leadership

Job description

Zaelab is seeking a Senior Director, Client Partner to own and grow a portfolio of strategic enterprise clients representing roughly $15–20M in annual revenue. The role combines senior commercial leadership with end-to-end accountability for client health, renewals, forecasting, and growth, while building scalable account management practices as Zaelab expands.

You will lead client relationships, collaborate with delivery and solution leaders, and mentor Client Partners to scale the business.