Senior Director, Brands & Commercial Learning

Hilton; McLean (VA); On-site; USD 180,000 - 240,000; Full time

Benefits offered by this job

Travel perks

Employee stock purchase program

Paid parental leave

Job summary

Hilton is seeking a Senior Director, Brands & Commercial Learning in McLean, VA to partner with business leaders in attracting, retaining, and developing Team Members. You will shape how Hilton enables performance at scale across brands and commercial functions and lead a team of learning professionals.

You will drive enterprise learning strategy, promote innovative, data-driven experiences, and collaborate with HR Technology, Strategy & Analytics. Travel up to 25% is required.

Qualifications

• 8+ years in Learning, Leadership Development and/or Talent Management.
• 5+ years in a leadership role managing a team.
• Experience presenting to Senior Executives and consulting at the highest level.

Responsibilities

• Define and lead enterprise strategy for Brands and Commercial Learning aligned to Hilton's goals.
• Translate priorities into forward-looking learning strategies and growth opportunities.
• Lead AI-enabled and digital learning initiatives with learner-centric approaches.
• Ensure high-quality, scalable learning experiences across regions with localization where needed.
• Oversee design, development, and deployment of learning solutions in revenue management, sales, marketing, and brand service.

Skills

Leadership

Strategic thinking

Executive communication

Travel readiness

Education

Bachelor's Degree in HR or related field

Master's Degree in HR or related field

Tools

Oracle HCM Cloud

Job description

Exceptional Hospitality Starts with You

This role is based at our corporate office in McLean, VA. This is your chance to be part of a Corporate Human Resources team at a top global hospitality company! As a Senior Director, Brands & Commercial Learning, you will partner with our business leaders to attract, retain, and develop Hilton's most important asset, our Team Members. On the Learning team reporting to the VP of Learning, you will help shape how Hilton enables performance at scale across our brands and commercial functions.

Job Description

What You'll Do During a Typical Day

• Define and lead the enterprise strategy for Brands and Commercial Learning, aligning learning priorities to Hilton's goals, brand standards, and commercial performance drivers
• Translate priorities and market dynamics into forward-looking learning strategies that promote growth and competitive advantage
• Lead innovation across learning experiences, including the incorporation of AI-enabled solutions, digital learning ecosystems, and modern learner-centric approaches
• Ensure consistent, high-quality learning experiences across regions while allowing for localization to meet market and brand needs
• Be the steward of the Hilton enterprise by promoting brand personality, standards, and storytelling and leadership capabilities into a variety of learning experiences

How You'll Collaborate With Others

• Partner with Brands, Commercial Services, Operations, and HR leadership to align on priorities, capabilities, and learning investments
• Be a strategic advisor to senior executives on capability-building strategies, latest skill needs, and future workforce trends
• Collaborate with HR Technology, HR Strategy & Analytics, teams to promote integrated, data-driven learning experiences across the enterprise
• Lead and develop a high-performing team, promoting a culture of innovation, accountability, and continuous improvement
• Influence partners and lead agreement across global teams

Deliverables You'll Take Ownership Of

• Oversee the design, development, and deployment of scalable learning solutions that build capabilities in areas such as revenue management, sales, marketing, customer promise and brand service
• Establish and track clear success metrics (e.g., performance impact, adoption) to evolve learning solutions and demonstrate return on investment

You Have These Minimum Qualifications

• Eight plus (8+) years of experience in Learning, Leadership Development and/or Talent Management experience
• At least five (5) years of experience in a leadership role managing a team
• Experience with the principles of adult development, leadership, and strategy.
• Demonstrated experience to present to Senior-level Executives and serve as a consultant at the highest level of the organization.
• Willing to travel up to 25%

It Would Be Useful If You Have

• Bachelor's Degree in HR, I/O Psychology, or related field, or professional experience in lieu thereof
• Master's Degree in HR, I/O Psychology, or related field, or professional experience in lieu thereof
• At least ten (10) years of Learning, Leadership Development or Talent Management experience.
• Storytelling and data-based narrative skills.
• International business experience in emerging markets.
• Experience with Oracle HCM Cloud Talent Module

How We'll Help You Thrive

Benefits

At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:

• Incredible travel perks - Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
• Own a piece of Hilton - Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
• Paid parental leave - Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
• Personalized caregiving support - Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
• Crisis concierge - In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
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