Senior Director. Branch and Campus Platform

GSK; United States; Hybrid; USD 180,000 - 260,000; Full time

Job summary

GSK is seeking a Senior Director to own a Branch and Campus Platform as a long-lived product, guiding strategy, roadmap, and the team that builds and runs it. You will balance new capability, reliability and cost, manage FinOps, and ensure secure, self-serve consumption for internal customers.

You will lead platform governance, alignment with business strategy, and supplier relationships, while growing the platform organization.

Qualifications

• Degree in technology, engineering or business discipline.
• Experience owning a platform or product roadmap and adoption accountability.
• Experience leading platform, product or engineering teams with delivery accountability.
• Practical experience with lean portfolio operating models.
• Domain depth in cloud, network or digital workplace.
• Track record of reliability accountability with SLOs and error budgets.
• Commercial and FinOps experience, including unit-cost management.

Responsibilities

• Set the platform vision and multi-year roadmap aligned to business strategy with measurable outcomes.
• Run lean portfolio management prioritising by value and risk with OKRs and flow metrics.
• Drive self-service adoption to reduce dependency on platform team.
• Embed AI into platform build/run to accelerate delivery and reduce toil.
• Own shared reliability bar with SLOs and error budgets.
• Lead platform team across engineering, architecture and product.
• Govern external suppliers to meet outcomes and SLAs.

Education

Degree in technology, engineering or business discipline

Tools

Cisco or Juniper switching

Job description

The Senior Director owns a Branch and Campus Platform as a long-lived product rather than a project, setting its strategy and roadmap, leading the team that builds and runs it, and making it easy and safe for GSK to consume through self-service. The role balances new capability, reliability and cost, runs lean portfolio management for the platform, and holds unit-cost transparency and FinOps for it. Platforms span cloud, network and digital workplace domains, and the specific platform is set on appointment. The role holds platform decision rights over vision, roadmap, prioritisation and value commitments. Product backlogs sit with the Product Owners in the team, technical design and standards sit with the Platform Architect, domain target architecture sits with the Platform Architecture Director, and domain strategy and investment sit with the Head of Platform Domain. Domain demand and sequencing are run by the Domain Portfolio Manager, and the reliability bar is held with Reliability Engineering.

Key Responsibilities

• Set the platform vision and multi-year roadmap, linking every initiative explicitly to GSK Business and D&T strategy and to a measurable outcome.
• Run lean portfolio management for the platform, prioritising by value and risk and steering with OKRs and flow metrics rather than fixed project plans.
• Treat the platform as a product with internal GSK teams as customers, driving self-service adoption so consumption does not depend on the platform team's availability.
• Embed AI into how the platform is built and run, using AI-assisted engineering and intelligent operations to accelerate delivery and reduce toil, measured rather than asserted.
• Partner with Reliability Engineering to hold the shared reliability bar, owning the platform's SLOs and error budgets.
• Own FinOps and unit-cost transparency for the platform, working with the Tech Finance Manager and acting where unit economics deteriorate.
• Lead, grow and develop the platform team across engineering, architecture and product, managing performance, capability and succession.
• Govern supplier and managed-service contributions to the platform, holding them to the same OKRs, service levels and reliability standards as internal work.
• Hold Product Owners to outcome and adoption measures rather than to feature delivery, and resolve prioritisation conflicts between products.
• Report platform adoption, reliability, roadmap predictability and unit cost to the Head of Platform Domain on evidence.
• Represent platform demand and constraint into the domain portfolio run by the Domain Portfolio Manager.
• Hold the boundaries with the Product Owners on product backlogs, the Platform Architect on technical design, and the Head of Platform Domain on domain strategy and investment. This is a hybrid role, with a min of 2/3 days a week onsite at our central London HQ. Fully remote working is not available.

Qualifications

• Degree in a technology, engineering or business discipline, or equivalent practical experience.
• Significant experience in technology, including leading platform, product or engineering teams with delivery accountability.
• Experience owning a platform or product roadmap and being answerable for adoption rather than delivery alone.
• Practical experience of product-centric or lean portfolio operating models rather than project-based delivery only.
• Domain depth in cloud, network or digital workplace sufficient to challenge the engineering team's technical judgement.
• Track record of reliability accountability, working to SLOs and error budgets with a reliability function.
• Commercial and FinOps experience, including acting on unit-cost deterioration.
• Experience governing supplier or managed-service contributions to a platform against agreed outcomes.
• Significant experience leading enterprise branch, campus, local area network and wireless services.
• Strong knowledge of Cisco or Juniper switching and wireless, including secure operational technology connectivity.
• Evidence of setting platform strategy, leading teams and suppliers, and improving service value, adoption or resilience.

Desirable Requirements

• Product, agile or cloud certifications desirable (e.g., SAFe, a recognised cloud certification relevant to the platform, or FinOps Certified Practitioner).
• Product or platform management qualification, such as SAFe Agile Product Management.
• Experience managing investment, lifecycle and commercial decisions for a global network platform.
• Professional level Cisco or Juniper knowledge supported by certification or equivalent experience

Other Job-Related Skills/Background

• Product mindset applied to infrastructure, treating internal teams as customers who can choose not to adopt.
• Leadership of a mixed team of engineers, architects and product people with different working rhythms.
• Ability to say no to capability requests that breach the reliability bar or the cost envelope.
• Commercial judgement with suppliers, holding them to outcomes rather than to activity.
• Comfort with adoption and flow data as the basis for roadmap change.
• Credibility with senior technical staff who are deeper specialists than the role holder

You are practical, inclusive and open to feedback. You bring technical understanding and strong empathy for users. You work in active voice and keep communication simple. You support colleagues and help teams make confident, evidence-based decisions. You want to grow your product and security skills while delivering outcomes that matter.

What you will gain You will join a supportive team that values clear communication and practical problem solving. You will have access to learning and development to grow both technical and leadership skills. Your work will support technology that enables critical work across the company and helps improve healthcare outcomes. Skills Automation Technology, Cloud Based Services, Computer Programming, Configuration Management (CM), IP Address Management (IPAM), Load Balancers, Network Design, Operational Technology (OT), Packet Switching, Security Engineering, Software-Defined Networking Wide Area Network (SD-WAN), System Monitors, Wireless System Design, Zero Trust Architecture

At GSK, we unite science, technology and talent to get ahead of disease together. We are a global biopharma company with a special purpose - to unite science, technology and talent to get ahead of disease together. We're proud to be leading a healthcare revolution, and we're looking for people who can help us deliver on our ambition, Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases - to impact health at scale. People and patients around the world count on the medicines and vaccines we make, so we're committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people. GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are. Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us at [e-mail] where you can also request a call. Please note should your enquiry not relate to adjustments, we will not be able to support you through these channels. However, we have created a Recruitment FAQ guide. Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site. Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSK's compliance to all federal and state US Transparency requirements. For more information, please visit the Centers for Medicare and Medicaid Services (CMS) website at https://openpaymentsdata.cms.gov