Senior Digital Mission Support Engineer

Synopsys Inc; Exton (PA); On-site; USD 85,000 - 120,000; Full time

Job summary

Synopsys Inc in Exton, PA, is seeking a hands-on engineer to deliver technical support for Digital Mission Engineering tools, helping customers troubleshoot astrodynamics, RF, and mission analysis workflows. You will write code in Python, MATLAB, C++, or Java to automate workflows and validate results.

You will reproduce issues, document defects, and deliver fixes while collaborating with Sales, Product, and Engineering to shape product direction.

Qualifications

• BS in Aerospace Engineering, Mechanical Engineering, Electrical Engineering, or related field with 2+ years of professional experience in an engineering software environment, or MS with 0+ years
• Hands-on experience writing code in Python, MATLAB, C++, or Java
• Demonstrated use of Ansys software or comparable commercial CAE, CAD, EDA, or PLM tools
• Strong written and verbal communication skills in English
• Organizational skills and time management to juggle multiple customer cases
• Coursework or work experience in astrodynamics, orbit determination, trajectory optimization, or attitude determination and control systems is a strong plus
• Background in RF engineering, optical engineering, model-based systems engineering, or related domains is a plus
• Prior experience with STK, ODTK, or other Digital Mission Engineering tools is a plus

Responsibilities

• Provide technical support to customers using Digital Mission Engineering tools including STK, ODTK, TETK, and related products, troubleshooting issues across astrodynamics, RF, optical systems, and mission analysis workflows
• Reproduce customer issues, isolate root causes, and deliver solutions using engineering knowledge, software expertise, and internal Ansys support toolset
• Write and test code in Python, MATLAB, C++, or Java to automate workflows or validate results
• Document defects, verify fixes, and submit product improvement requests based on customer feedback
• Deliver webinars, product demonstrations, and technical training sessions to support onboarding
• Participate in field testing of new software releases to ensure features work in real-world customer environments
• Collaborate with Sales, Product, and Engineering teams to translate customer needs into actionable product direction

Skills

Python

MATLAB

C++

Java

Astrodynamics

Debugging

Customer focus

Education

BS in Aerospace Engineering

MS in related field

Tools

STK

ODTK

TETK

Ansys

Job description

Synopsys Inc in Exton, PA, is seeking a hands-on engineer to deliver technical support for Digital Mission Engineering tools, helping customers troubleshoot astrodynamics, RF, and mission analysis workflows. You will write code in Python, MATLAB, C++, or Java to automate workflows and validate results.

You will reproduce issues, document defects, and deliver fixes while collaborating with Sales, Product, and Engineering to shape product direction.