Senior DevOps / Site Reliability Engineer

N-iX; Town of Poland (NY); Hybrid; USD 140,000 - 190,000; Full time

Benefits offered by this job

Flexible work format

Competitive salary

Career growth

Mentorship and trainings

Education reimbursement

Corporate events

Job summary

N-iX is seeking an experienced DevOps/SRE engineer to architect and manage cloud infrastructure on Microsoft Azure in a fast‑paced, eco‑m focused environment. You will design and implement CI/CD pipelines, automate configurations, and monitor system health using Datadog.

You will lead incident responses, perform root‑cause analyses, and collaborate with remote teams across Jira/Confluence. A strong foundation in Linux, IaC, and ITIL practices is essential.

Qualifications

• 5+ years in DevOps, SRE, or cloud engineering roles.
• Strong Linux administration and cloud infrastructure skills.
• Proven experience with CI/CD, IaC, and monitoring dashboards.
• Familiarity with ITIL/ITSM practices and incident post‑mortems.
• Ability to work across remote teams and fast‑paced environments.

Responsibilities

• Architect and manage Azure resources including App Services and AKS.
• Design CI/CD workflows using GitHub Actions and Terraform.
• Develop SRE practices: SLOs, SLIs, instrumentation, dashboards.
• Lead incident response, root‑cause analyses, and post‑mortems.
• Instrument systems with Datadog and build dashboards for insights.
• Automate configuration with YAML/JSON and Python scripting.
• Collaborate across teams using Jira/Confluence for ITSM processes.
• Integrate AI productivity tools and report on operational metrics.

Skills

Microsoft Azure

Git

GitHub Actions

Terraform

Docker

Kubernetes (AKS)

Datadog

SRE concepts (SLOs/SLIs)

Incident management

CI/CD pipelines

Shell scripting

YAML/JSON

Python

Linux administration

Jira/Confluence

ITIL awareness

AI tools (Claude, Copilot)

Education

Bachelor's degree in CS/Engineering or related field

Tools

SonarQube Cloud

Datadog dashboards

Azure App Services

Azure SQL

Azure AKS

Jira

Confluence

Job description

Our client is a leader in sustainable packaging solutions, leveraging cutting‑edge cloud technologies to enhance production, operational excellence, and innovation. Join our team and contribute to eco-friendly advances with state‑of‑the‑art technology and DevOps practices.

Responsibilities

• Cloud Infrastructure: Architect, implement, and manage Microsoft Azure resources including App Services, Virtual Machines, Container Instances, AKS, SQL Server/Instance, and Azure SQL.
• DevOps Automation: Design and maintain CI/CD workflows using Git, GitHub Actions, SonarQube Cloud, Terraform, and Docker.
• SRE Practices: Develop and monitor SLOs, SLIs, and golden signals; instrument applications and infrastructure; build Datadog dashboards for real‑time business and incident reporting.
• Incident Management: Lead incident response, root‑cause analysis, and post‑mortem documentation. Maintain high availability and rapid recovery for business‑critical systems.
• Monitoring & Observability: Extensive use of Datadog for monitoring, logging, and performance analytics.
• Configuration Management: Work with Shell, YAML, JSON, and Python for scripting, automation, and configuration.
• System Administration: Administer Ubuntu, RHEL, CentOS, and (entry‑level) Windows Server environments.
• Collaboration: Utilize Atlassian Suite (Jira, Confluence) for documentation, ticketing, and project tracking; contribute to ITSM/ITIL frameworks.
• AI & Productivity Tools: Integrate and leverage tools like Claude, GitHub Copilot, and other AI productivity solutions.
• Reporting: Create dashboards and business reports to provide actionable insights and drive continuous improvement.

Must-Have Qualifications

• Technical Skills:
  • Microsoft Azure (App Services, Virtual Machine, Container Instances, AKS, SQL Server, Azure SQL).
  • Git, GitHub, GitHub Actions.
  • SonarQube Cloud, Terraform, Docker.
  • Datadog (extensive), SRE concepts (SLOs, SLIs, golden signals, instrumentation).
  • Incident management, dashboard development, business reporting.
  • Shell scripting, YAML/JSON configs, Python.
  • Ubuntu, RHEL, CentOS, Windows/Server (entry).
• Process & Frameworks:
  • Atlassian Suite (Jira/Confluence).
  • ITSM / ITIL familiarity.
  • AI tools (Claude, GitHub Copilot, etc.).

Nice-to-Have Qualifications

• Microsoft Azure: App Insights, IoT Hub, Azure DevOps, API Management.
• DevOps: Ansible, Argo CD, CodeRabbit, Artifactory.
• SRE Practices: Capacity planning, cost optimization.
• Programming Languages: JavaScript, PowerShell.
• Other Tools: Snowflake, PagerDuty, Salesforce MuleSoft Anypoint.

Education & Experience

• Bachelor's degree in Computer Science, Engineering, or related field (or equivalent experience).
• 5+ years demonstrated experience in DevOps, SRE, or cloud engineering roles.
• Analytical thinker, problem solver, and proactive communicator.
• Strong collaboration skills, especially across cross‑functional and remote teams.
• Ability to thrive in a fast‑paced, innovative business environment.

Benefits

• Flexible working format - remote, office‑based or flexible.
• A competitive salary and good compensation package.
• Personalized career growth.
• Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more).
• Active tech communities with regular knowledge sharing.
• Education reimbursement.
• Memorable anniversary presents.
• Corporate events and team building.
• Other location‑specific benefits.
• Not applicable for freelancers.