Senior DevOps/Platform Engineer

Jitsu, Inc.; New York (NY); On-site; USD 120,000 - 147,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Flexible time off

Job summary

Jitsu, Inc. is seeking a Senior DevOps / Platform Engineer to evolve our infrastructure and tooling for a high-velocity engineering team.

You will own critical DevOps areas, driving end-to-end CI/CD, IaC, and GitOps across environments, including production at scale. The role emphasizes building highly available systems, efficient release processes, and collaboration with technical leaders to improve security, resilience, and performance.

Qualifications

• Deep experience with CI/CD pipelines and release automation.
• Terraform or similar IaC with multi-environment management.
• GitOps workflow with declarative deployments (ArgoCD or similar).
• Cloud infrastructure at scale on GCP or similar.
• Kubernetes production operations and autoscaling.
• Helm chart authoring and maintenance.
• Relational/NoSQL databases at scale and performance tuning.
• Security fundamentals: IAM, secrets management, network policy.

Responsibilities

• Own key parts of the DevOps effort for a global engineering team and platform supporting millions of transactions per day.
• Drive improvements in development process, tooling, and deployment pipelines.
• Enhance infrastructure configuration, management, and cost efficiency.
• Improve monitoring and observability for availability and performance.
• Collaborate to improve architecture maintainability, scalability, and resilience.
• Lead software and DevOps engineers on best practices and processes.
• Strengthen information security posture with leadership across teams.
• Contribute to team development and operations standards.

Skills

CI/CD

Terraform

GitOps

GCP

Kubernetes

Helm

Databases

Security

Tools

Jenkins

GitHub Actions

Job description

About Jitsu

Jitsu gives companies of any size the power to deliver their products directly to customers' doorsteps within a day, without the typical cost and complexity of expedited shipping. Our proprietary technology provides same-day and next-day delivery to some of the world's fastest-growing brands by matching driver supply with shipper demand. Jitsu's services are live in 30 major metropolitan areas, with many more on the way.

We're looking for a Senior DevOps / Platform Engineer to help evolve the infrastructure that powers our platform, along with the tools and systems that keep our engineering team productive and shipping continuously. This is an opportunity to take an already high-performing system and team and help get them to the next level.

The ideal candidate brings deep experience in continuous integration and delivery and in cloud infrastructure and operations — ideally on Google Cloud Platform — with a demonstrated record of tackling increasingly challenging projects. You've built highly available infrastructure and efficient release processes, and you'll be a key technical leader enabling the growth of Jitsu's proprietary logistics platform, with substantial room to shape it in your own vision.

The Opportunity

• Own key parts of the DevOps effort for a global engineering team and a platform supporting millions of transactions per day — and more than doubling annually
• Drive improvement across our development process and tooling: source control, build, test, packaging, release, and deployment
• Drive improvement in our infrastructure configuration, management, and cost efficiency
• Drive enhancement of monitoring and observability across all infrastructure and services, for both availability and performance
• Partner with other technical leaders to improve our architecture's maintainability, scalability, and resilience
• Serve as a technical lead to software and DevOps engineers on development and operations practices
• Partner with other technical leaders to strengthen our information security posture
• Contribute to the team's development and operations standards and processes

What You Bring — Technical

• CI/CD & release automation: Deep experience designing automated pipelines end to end — git-based source control and branching strategies, build and test automation (Jenkins, GitHub Actions, or similar), artifact and dependency management, and progressive, low-risk deployment patterns.
• Infrastructure as Code: Strong, hands-on experience with Terraform (or similar) — reusable modules, state management, and managing multi-environment infrastructure (staging, beta, production) as code.
• GitOps: Experience operating a GitOps workflow with ArgoCD (or similar) as the source of truth for declarative, auditable deployments.
• Cloud infrastructure (GCP preferred): Strong experience building and operating cloud infrastructure at scale — compute, VPC networking, storage, message queues, serverless, DNS, load balancing, IAM, and logging.
• Kubernetes operations: Production experience running and operating Kubernetes at scale — cluster lifecycle and upgrades, workload scheduling and resource management, autoscaling (HPA/cluster/event-driven), networking and ingress, and diagnosing complex cluster issues.
• Helm: Authoring, configuring, and maintaining Helm charts for templated, repeatable application deployments across environments.
• Databases at scale: Experience deploying, operating, and tuning a mix of data stores — relational (PostgreSQL / CloudSQL), NoSQL document (MongoDB), wide-column (Cassandra), and cache (Redis) — including replication, backups, scaling, and performance troubleshooting.
• Reliability & monitoring: Demonstrated track record deploying and monitoring large-scale, mission-critical services — defining SLIs/SLOs, building actionable alerting, and driving incident response and blameless post-mortems.
• Security: Solid grounding in cloud and infrastructure security — IAM, secrets management, network policy, and supply-chain hygiene.
• Bonus: Java application release engineering.

What You Bring — Personal

• Great communication and documentation skills
• An obsession with automation and a desire to leave things better than you found them
• A customer-first mindset and strong attention to detail
• 5+ years as a DevOps or Site Reliability Engineer
• Bonus: A sense of humor

Nice to Have — AI & AIOps

Our core need is a strong senior DevOps / platform engineer. On top of that, it would be great to find someone curious about applying AI to operations work:

• AI-driven SRE & DevOps mindset — familiarity with AIOps (anomaly detection, intelligent alerting, predictive scaling, automated remediation) and comfort applying AI/LLMs to simplify how we operate infrastructure, pipelines, and Kubernetes.
• Building AI agents and automation that reduce operational toil — incident triage, runbook automation, log/RCA summarization, and AI-assisted CI/CD that moves us faster and toward self-healing infrastructure.

Why Jitsu

• Be part of a well-funded, fast-growing company tackling complex, relevant challenges in sustainable last-mile delivery
• Competitive compensation and equity incentives
• Health, vision, and dental insurance
• 401(k) plan
• Flexible time off

Compensation: The targeted base salary range for this role is listed in the compensation section below. Actual salary may be above or below this range based on location, skills, and relevant experience. In addition, this position may include additional compensation in the form of bonuses, equity, or commissions.

California CPRA Policy: For California residents, please see our CPRA policy regarding our data collection practices: https://www.gojitsu.com/cpra-policy-work

The pay range for this role is:

120,000 - 147,000 USD per year (United States)