Senior Desktop Support

Huntington Ingalls Industries; Bath Township (OH); On-site; USD 83,000 - 130,000; Full time

Job summary

Huntington Ingalls Industries (HII) Mission Technologies is seeking a Senior Information Technology Specialist for Wright‑Patterson AFB, Ohio, with TS/SCI clearance. The role focuses on customer service and desktop support, with added support to network engineering.

It requires strong IT systems management across classified networks and active security clearance. Responsibilities include IT system administration, hardware/software deployment, help desk support, network equipment management,

Qualifications

• 5 years relevant experience maintaining IT systems with Bachelor's in related field; 3 years with Masters; 0 years with PhD/JD; or 9 years with HS diploma or equivalent.
• Active TS/SCI clearance

Responsibilities

• Support AFLCMC/WB IT systems management including planning, design, acquisition, installation, testing, accreditation, fielding, support, and disposition of IT equipment, components, and software.
• Plan, schedule, coordinate, install, update, and administer software and hardware on multiple classified networks.
• Provide help desk support for IT networks and communication systems on-site and off-site.
• Manage IT network equipment including switches, routers, and firewalls configurations.
• Configure and troubleshoot Video Teleconferencing and VoIP systems.
• Support analysis and testing to ensure compatibility of upgrades with existing infrastructure.
• Assist with backup, disaster recovery, and data restoration processes.
• Support preparation of required network cyber (IA) documentation.

Skills

Customer service

Desktop support

Network engineering

Troubleshooting

Firewalls

Video conferencing

VoIP

SharePoint

Education

Bachelor's degree in related field

Master's degree in related field

High School Diploma or equivalent

Tools

Linux OS

Windows OS

Video Teleconferencing tools

Job description

Employment Type:Full Time/Salaried/Exempt

Anticipated Salary Range:$82,682.00-$130,000.00

Security Clearance:TS/SCI

Level of Experience:Senior

This opportunity resides with Warfare Systems (WS), a business group within HII’s Mission Technologies division. Warfare Systems comprises cyber and mission IT; electronic warfare; and C5ISR systems.

HII works within our nation’s intelligence and cyber operations communities to defend our interests in cyberspace and anticipate emerging threats. Our capabilities in cybersecurity, network architecture, reverse engineering, software and hardware development uniquely enable us to support sensitive missions for the U.S. military and federal agency partners.

Leadership at HII is a mindset, not a title. Through our Leadership Capability Framework, we define how every employee grows, leads, and contributes—regardless of role. It sets the standard for how you can develop yourself and what you can expect from leaders across our organization. We look for candidates who want to grow in alignment with these capabilities:

• Know & Grow Your People– Commit to learning and supporting team success.
• Build Relationships– Communicate openly, collaborate well, and build trust.
• Take Ownership– Deliver on commitments and take pride in your work.
• Customer First– Focus on the mission and those we serve.
• Shape the Future– Bring ideas, curiosity, and continuous improvement.
• Act with Urgency– Take initiative and follow through with purpose.

These capabilities guide how all employees contribute to our shared success across Mission Technologies.

Job Description

HII – Mission Technologies is looking for a qualified Senior Information Technology Specialist to primarily perform customer service and desktop support, with additional support to network engineering effort. Position is located at Wright-Patterson AFB, Ohio. Requires an active TS/SCI.

This job will:

• Support all aspects of AFLCMC/WB IT systems management to include planning, design, acquisition, installation and set-up, testing, accreditation, fielding, support, and disposition of IT equipment, components, and software
• Plan, schedule, coordinate, install, update, and accomplish day-today administration for software and hardware on multiple classified networks
• Provide help desk support for all IT networks and communication systems for on-site and off-site personnel
• Manage IT network equipment to include switches, routers, and both basic and advanced configurations of firewalls
• Configure and troubleshoot Video Teleconferencing and Voice over IP telephone systems
• Support analysis and testing to ensure equipment and software additions and upgrades compatible with existing infrastructure
• Optimize the function and performance of network hardware and software to ensure IT system availability, integrity, efficiency, and reliability
• Troubleshoot, identify network problems and develop, coordinate, and implement corrective actions
• Support tracking of network equipment and software technology obsolescence and help analyze and prepare trades for future maintenance and replacement in support of IT budget planning
• Will take classes on SharePoint.
• Support IT system back-up, data restoration, and disaster recovery
• Support basic maintenance for printers, scanners, monitors, and Keyboard Video Monitor (KVM) switches
• Support preparation of required network cyber (IA) documentation
• Support all tasks associated with IT operations and maintenance associated with network centric and global grid interoperability requirements, Clinger-Cohen reporting requirements, and other IT certification processes
• Support self-assessments using the MICT

Minimum Qualifications

• 5 years relevant experience maintaining IT systems with Bachelors in related field; 3 years relevant experience with Masters in related field; 0 years experience with PhD or Juris Doctorate in related field; or High School Diploma or equivalent and 9 years relevant experience.
• Active TS/SCI clearance

Preferred Requirements

• Experience installing and configuring Linux operating systems in a mixed Linux/Windows environment
• Experience developing standardized procedures for account establishment, system maintenance, and system recovery
• Experience developing and implementing maintenance and upgrade procedures to minimize disruption of normal business functions of organization within the installation
• Knowledge of, and experience implementing, DoD and Air Force Technology regulations, services, and instructions to ensure communications and computer services are in compliance with applicable regulations and instructions
• Experience developing network Standard Operating Procedures and implementing audits, threat and vulnerability assessments, and applying security-related software tools to manage and control classified information systems
• Experience managing the configuration of classified information systems
• Experience with Multi-Level secure networks and automated cross-domain security solutions
• Experience uploading and downloading files across classified networks operating at different classification levels, and controlling and recording all incoming and outgoing digital media
• Experience resolving information systems security incidents.

The listed salary range for this role is intended as a good faith estimate based on the role's location, expectations, and responsibilities. When extending an offer, HII's Mission Technologies division takes a variety of factors into consideration which include, but are not limited to, the role's function and a candidate's education or training, work experience, and key skills. Meet HII’s Mission Technologies Division Our team of more than 7,000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies is leading the next evolution of national defense – the data evolution - by accelerating a breadth of national security solutions for government and commercial customers. Our capabilities range from C5ISR, AI and Big Data, cyber operations and synthetic training environments to fleet sustainment, environmental remediation and the largest family of unmanned underwater vehicles in every class. Find the role that’s right for you. We look forward to meeting you. HII is more than a job - it’s an opportunity to build a new future. We offer competitive benefits such as best-in-class medical, dental and vision plan choices; wellness resources; employee assistance programs; Savings Plan Options (401(k)); financial planning tools, life insurance; employee discounts; paid holidays and paid time off; tuition reimbursement; as well as early childhood and post-secondary education scholarships. Bonus/other non-recurrent compensation is occasionally offered for qualified positions, and if applicable to this role will be addressed by the recruiter at the screening phase of application. Why HII We build the world’s most powerful, survivable naval ships and defense technology solutions that safeguard our seas, sky, land, space and cyber. Our workforce includes skilled tradespeople; artificial intelligence, machine learning (AI/ML) experts; engineers; technologists; scientists; logistics experts; and business administration professionals. Recognized as one of America’s top large company employers, we are a values and ethics driven organization that puts people’s safety and well-being first. Regardless of your role or where you serve, at HII, you’ll find a supportive and welcoming environment, competitive benefits, and valuable educational and training programs for continual career growth at every stage of your career. Together we are working to ensure a future where everyone can be free and thrive. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law. Do You Need Assistance? If you need a reasonable accommodation for any part of the employment process, please send an e-mail to [e-mail] and let us know the nature of your request and your contact information. Reasonable accommodations are considered on a case-by-case basis. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address. Additionally, you may also call 1-844-849-8463 for assistance. Press #3 for HII Mission Technologies.