Senior Designer

Floor & Decor; Novi (MI); On-site; USD 19,320 - 27,517; Full time

Benefits offered by this job

Bonus opportunities

401k with company match

Employee Stock Purchase Plan

Referral Bonus Program

Medical insurance

Dental insurance

Vision insurance

Paid vacation

Paid holidays

Volunteer Time Off

Job summary

Floor & Decor Novi seeks a Senior Designer to lead our design team and provide a seamless consultative service that strengthens client relationships and brand loyalty. You will meet customers, assess project needs, educate on requirements, and craft design concepts reflecting personal style, lifestyle, and budget.

This role emphasizes relationship-building, appointment scheduling, and end‑to‑end project delivery from inquiry to installation, with a focus on achieving sales targets and staying

Qualifications

• Design degree (BA/AA) or 6 years interior design experience.
• Combination of education and experience equal to 6 years.
• Prior retail/sales experience preferred.
• Knowledge of hard surface flooring is a plus.
• Proficient in basic mathematical skills.
• Excellent verbal, written, and interpersonal skills.
• Microsoft Office knowledge.

Responsibilities

• Proven ability to build and maintain lasting relationships with residential and professional customers in the industry.
• Greet store customers in a helpful manner and support store design walk‑in needs.
• Schedule design appointments and develop clientele through networking, referrals, and store leads.
• Provide tile, wood, stone and accessories advice to homeowners, interior designers, and builders.
• Design and sell complete, functional and aesthetically appealing solutions.
• Manage multiple projects with accuracy, timeliness and clear communication.
• Collaborate with leadership to manage projects from inquiry to installation and achieve sales goals.
• Support company initiatives by modeling best practices with staff.
• Engage in current design trends and utilize design applications such as Salesforce.
• Participate in local professional affiliations like ASID, NKBA.
• Perform other duties as assigned.

Skills

Customer relationships

Retail/sales experience

Mathematics basics

Excellent communication

Microsoft Office

Education

BA or AA in Interior Design

Job description

Base Pay

This role has a minimum base pay from $17.32 per hour with higher starting pay available based on experience.

Purpose

Floor & Decor Sr. Designer leads our design team and provides a seamless start-to-finish consultative design service that builds lasting relationships and brand loyalty with the customers we serve. At Floor & Decor Senior Designers are responsible for meeting with customers, listening to their project needs, educating them on all that is required for their project, and building a creative design concept that incorporates the customers personal style, lifestyle, and budget.

Minimum Eligibility Requirements

• Design education (BA or AA in Interior Design)
• 6 years interior design experience in lieu of design education
• Combination of education and experience equal to 6 years
• Prior retail/sales experience preferred
• Knowledge of hard surface flooring is a plus
• Proficient in basic mathematical skills
• Must be self‑motivated and able to multi‑task in a fast‑paced environment
• Excellent verbal, written, and interpersonal skills
• Basic computer knowledge, including Microsoft Office suite
• Internal candidates must have 24 months of experience in a Floor & Decor Designer position

Essential Functions

• Proven ability to build and maintain lasting relationships with residential and professional customers in the industry
• Greet store customers in a helpful manner and support store design walk‑in needs
• Schedule design appointments for existing and potential customers, while developing clientele through networking and referrals, as well as leads generated within the store
• Provide tile, wood, stone and accessories advice to homeowners, interior designers, and builders for both residential and commercial projects
• Design and sell complete, functional and aesthetically appealing solutions
• Manage multiple, simultaneous customer projects through all phases with a high level of accuracy, timeliness and follow‑up including consistent and concise communication to customers and others. Proficient and consistent use of company communication tools and emails are required
• Collaborate, partner and communicate with store leadership and employees to manage projects from inquiry to installation, and achieve sales and other goals
• Enthusiastically support all company initiatives and goals by modeling and coaching best practices with store employees
• Engage in current and emerging design trends in your market
• Responsible for understanding and utilizing design applications i.e.; Salesforce, proprietary Online Design Appointment Scheduler, MyProject
• Participate in local professional affiliation like ASID, NKBA
• Perform other duties as assigned

Working Conditions (travel, hours, environment)

• Limited travel may be required by car
• While performing the duties of this job, the employee is frequently exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically moderate to noisy.

Physical/Sensory Requirements

Medium Work – Ability to exert 20‑50 pounds of force occasionally, and/or 10‑25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to lift, carry, push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.

Store Hours

Monday - Friday 7:00 AM - 8:00 PM

Saturday 8:00 AM - 7:00 PM

Sunday 10:00 AM - 6:00 PM

Pickup Hours

Monday - Friday 7:00 AM - 7:00 PM

Saturday 8:00 AM - 7:00 PM

Sunday 10:00 AM - 6:00 PM

Benefits & Rewards

Bonus opportunities & career advancement opportunities at every level

Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program

Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria)

Work‑life Balance, Including

• Paid vacation and sick time for eligible associates
• Paid holidays plus a personal holiday
• Paid Volunteer Time Off that starts on Day 1

Equal Employment Opportunity

Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law. This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.