Senior Design Manager

JLL; Charlotte (NC); On-site; USD 110,000 - 160,000; Full time

Job summary

JLL is seeking a Senior Workplace Design Manager to oversee design and delivery of large-scale corporate workplace and retail wealth management projects. You will lead cross-functional teams, manage client expectations, and ensure solutions are brand-centric and aligned with business goals.

The role requires exceptional leadership, stakeholder management, and a track record of delivering complex interior design projects on time and within budget.

Qualifications

• 15+ years of commercial interior design project experience.
• 0
• Bachelor’s degree in Architecture or Interior Design; Master’s preferred.
• Familiarity with AutoCAD, Revit and Adobe Creative Suite.
• Knowledge of WELL/LEED or other sustainability frameworks.
• Strong leadership, communication and stakeholder management.

Responsibilities

• Lead design management of large corporate workplace projects within budget and schedule.
• Serve as primary project contact for client on design matters.
• Collaborate with real estate, sustainability, brand, and technology teams.
• Manage external firms and contractors to ensure quality delivery.
• Oversee design phases including schematic to construction documentation.
• Ensure accessibility, codes and corporate standards compliance.
• Provide post-occupancy feedback for continuous improvement.
• Travel up to 20% to other locations; work within East Coast time zone.

Skills

Leadership

Stakeholder management

Project management

Team leadership

Education

Bachelor’s degree in Architecture or Interior Design

Master’s degree preferred

Tools

AutoCAD

Revit

Adobe Creative Suite

Job description

JLL has an exciting opportunity for a Senior Workplace Design Manager Role working with a key financial client account to oversee the design and delivery of large-scale corporate workplace and retail wealth management projects. This role will be critical in ensuring that this client’s workplace environments are innovative, functional and aligned with key business goals. We are looking for a detail-oriented individual who will contribute to this account through the development and oversight of smart, innovative and on-brand solutions.

The ideal candidate is a strong connector, uniter and clear manager of stakeholders. This individual works well leading teams, managing client expectations and assembling solutions that are brand-centric and consistent across the portfolio, and has strong executive presence.

The Workplace Design Manager leads cross-functional teams, collaborates with both internal stakeholders and external partners, and manages all aspects of design from concept to implementation to create exceptional, future-forward workplaces that meet the needs of employees and stakeholders.

Qualifications & Skills:

• 15+ years’ experience working on commercial Interior Design projects, preferably for large organizations or financial institutions.
• Bachelor’s degree in Architecture, Interior Design or related field; Master’s degree preferred.
• Excellent project management capabilities with experience in end-to-end project execution process for major commercial interior design fit out projects. Proven track record of delivering complex projects on time and within budget.
• Familiarity with design software such as AutoCAD, Revit, and Adobe Creative Suite.
• Solid knowledge in strategies that explore AI-related skillsets leading to optimized outcomes in workflows.
• Ability to easily intercept and guide planning strategies
• Proven organizational skills, ability to prioritize to meet deadlines and provide high quality client service at all times.
• Experience in managing design projects that involve complex technology integration and hybrid workplace strategies.
• Familiarity with WELL Building Standards, LEED certification, or other sustainability frameworks.
• Strong leadership and communication skills with the ability to influence and work collaboratively across departments and with external partners. Exudes confidence to clients.
• Ability to manage multiple projects simultaneously in a fast-paced environment.
• Innovative thinker and subject matter expert, possesses thought leadership of industry best-practices.
• Entrepreneurial attitude - must be self-motivated and self-managed and have the ability to multi-task and organize several projects at a given time.
• Knowledge of local building codes, ADA requirements and other regulatory standards.
• Strong knowledge of workplace trends, space planning, inclusive design, sustainability practices and building systems.

Responsibilities:

• Lead the design management of large corporate workplace projects, ensuring adherence to design standards, budget and timelines.
• Act as the primary point of contact at the project level for client regarding design-related matters.
• Collaborate with internal cross functional teams including real estate, workplace strategy, workplace experience, property management, sustainability, corporate security, brand and technology to develop design concepts that support business needs.
• Manage relationships with external design firms, architects, consultants and contractors, ensuring effective communication and delivery of high-quality projects.
• Oversee design phases including schematic design, design development and construction documentation, ensuring alignment with corporate standards and sustainability initiatives.
• Provide leadership in space planning, interior design and furniture selection, ensuring the workplace environment fosters productivity, employee well-being and innovation while aligning with client’s design standards.
• Oversee client’s design review process ensuring design reviews are performed in compliance with corporate guidelines, accessibility standards and building codes.
• Coordinate with project managers, vendors and construction teams during the construction phase to ensure design intent is maintained.
• Stay current with industry trends and best practices in workplace design, applying innovative solutions to meet evolving needs.
• In partnership with the construction manager, oversee and provide input related to project budgets, schedules and procurement processes related to design activities
• Provide post-occupancy evaluations and feedback loops for continuous improvement of workplace environments.
• Some travel (assume 20%) required to other corporate locations, as necessary. Please note that successful candidate does not have to be located on the East Coast but expectation is to work within East Coast time zone.