Senior Datacenter Hardware Operations Lead

OpenAI; United States; On-site; USD 86,400 - 228,000; Full time

Job summary

OpenAI is seeking a Datacenter Hardware Technician Lead to serve as the senior technical authority at one of our flagship AI campuses. This role requires 8+ years of experience supporting large-scale datacenter hardware infrastructure, focusing on hardware reliability and fleet health.

The ideal candidate will drive root cause investigations, hardware maintenance standards, and operational readiness efforts. You will collaborate closely with hardware engineering teams and OEM vendors to ensure optimal performance across rapidly expanding AI environments.

Qualifications

• Deep expertise with server platforms and GPU systems.
• Strong experience diagnosing complex hardware failures.
• Proven ability to partner effectively across organizations.

Responsibilities

• Drive technical triage and resolution of complex hardware failures.
• Lead root cause analysis efforts for critical hardware incidents.
• Establish and improve hardware maintenance procedures and standards.

Skills

Server platforms

GPU systems

Rack integration

Sustaining engineering

Education

8+ years of experience in datacenter hardware infrastructure

Job description

OpenAI is seeking a Datacenter Hardware Technician Lead to serve as the senior technical authority at one of our flagship AI campuses. This role requires 8+ years of experience supporting large-scale datacenter hardware infrastructure, focusing on hardware reliability and fleet health.

The ideal candidate will drive root cause investigations, hardware maintenance standards, and operational readiness efforts. You will collaborate closely with hardware engineering teams and OEM vendors to ensure optimal performance across rapidly expanding AI environments.