Senior Data Scientist — Product & Growth Analytics

Neura Market; United States; On-site; USD 140,000 - 150,000; Full time

Benefits offered by this job

Healthcare premiums

Parental leave

Unlimited PTO

Remote work stipend

Professional development budget

Job summary

Customer.io is seeking a Senior Data Scientist to help our teams make better decisions using customer and product data. You’ll partner with Product, Marketing, and Customer Experience to evaluate product changes, design experiments, and turn data into actionable guidance.

This hands-on role focuses on analyzing behavior, building models, and translating insights into clear recommendations for product strategy, growth, and business priorities.

Qualifications

• 5+ years of experience in a Data Science role within B2B SaaS or similar environment.
• Strong foundation in statistics, experimentation, and behavioral analytics with pragmatic application to product and business problems.
• Proficiency in SQL and Python for large-scale analysis, modeling, and exploration.

Responsibilities

• Analyze behavioral patterns across the customer lifecycle to identify trends and opportunities to improve adoption, engagement, and retention.
• Design experiments and measurement approaches to evaluate the impact of product and marketing changes.
• Build models and datasets that improve how teams segment customers, forecast outcomes, and identify trends.
• Apply machine learning and AI techniques where they solve practical problems for internal decisions and customer-facing scenarios.
• Partner with Data Engineering to improve data quality, reliability, and accessibility of core metrics.
• Communicate findings clearly so teams can make informed decisions without needing a statistics background.

Skills

Statistics

Experimentation

Behavioral analytics

Data modeling

Stakeholder communication

Tools

SQL

Python

Snowflake

BigQuery

dbt

Job description

Customer.io is seeking a Senior Data Scientist to help our teams make better decisions using customer and product data. You’ll partner with Product, Marketing, and Customer Experience to evaluate product changes, design experiments, and turn data into actionable guidance.

This hands-on role focuses on analyzing behavior, building models, and translating insights into clear recommendations for product strategy, growth, and business priorities.