Senior Data Scientist - NLP

Capital One National Association; San Jose (CA); On-site; USD 145,100 - 165,600; Full time

Benefits offered by this job

Comprehensive Health Benefits

Performance-Based Incentives

Flexible Work Environment

Career Development Opportunities

Inclusive Work Culture

Job summary

Join a forward-thinking company as a Senior Data Scientist specializing in NLP. This role offers the chance to work with cutting-edge technologies to develop AI-driven solutions that enhance customer interactions with their finances. Collaborate with a dynamic team of experts to create scalable machine learning models that serve millions. If you are passionate about innovation and eager to make a significant impact in the financial sector, this opportunity is perfect for you. Enjoy a competitive salary and comprehensive benefits while being part of a diverse and inclusive workplace committed to your professional growth.

Qualifications

• Experience in NLP and machine learning with a focus on customer applications.
• Strong analytical skills with a background in statistics or data science.

Responsibilities

• Partner with cross-functional teams to develop AI-powered products.
• Build and operationalize machine learning models for customer applications.

Skills

Natural Language Processing (NLP)

Machine Learning

Data Analytics

Statistical Modeling

Data Visualization

Interpersonal Skills

Education

Bachelor's Degree in Quantitative Field

Master's Degree in Quantitative Field

PhD in STEM Field

Tools

Python

AWS

Pytorch

Hugging Face

SQL

Scala

R

Job description

Senior Data Scientist - NLP

Data is at the center of everything we do. As a startup, we disrupted the credit card industry by individually personalizing every credit card offer using statistical modeling and the relational database, cutting edge technology in 1988! Fast-forward a few years, and this little innovation and our passion for data has skyrocketed us to a Fortune 200 company and a leader in the world of data-driven decision-making.

As a Data Scientist at Capital One, you’ll be part of a team that’s leading the next wave of disruption at a whole new scale, using the latest in computing and machine learning technologies and operating across billions of customer records to unlock the big opportunities that help everyday people save money, time and agony in their financial lives.

Team Description

AI Foundations Specialist Models Data Science team builds and ships state of the art scalable architecture, AI/ML solutions for Capital One’s award-winning mobile app. We partner with product, tech and design teams to deliver app features that delight customers with dynamic and personalized experiences, enable them to chat with Capital One’s digital assistant Eno, or search for useful contents. You will be the driving force to experiment, innovate and create next generation experiences powered by the latest emerging generative AI technologies.

In this role, you will:

1. Partner with a cross-functional team of data scientists, software engineers, machine learning engineers and product managers to deliver AI powered products that change how customers interact with their money.
2. Leverage a broad stack of technologies — Pytorch, AWS Ultraclusters, Hugging Face, LangChain, Lightning, VectorDBs, and more — to reveal the insights hidden within huge volumes of numeric and textual data.
3. Be the expert in Natural Language Processing (NLP) to harness the power of Large Language Models (LLMs), adapt and finetune them for customer facing applications and features.
4. Build machine learning and NLP models through all phases of development, from design through training, evaluation, and validation; partnering with engineering teams to operationalize them in scalable and resilient production systems that serve 80+ million customers.
5. Flex your interpersonal skills to translate the complexity of your work into tangible business goals.

The Ideal Candidate is:

1. Customer first. You love the process of analyzing and creating, but also share our passion to do the right thing. You know at the end of the day it’s about making the right decision for our customers.
2. Innovative. You continually research and evaluate emerging technologies. You stay current on published state-of-the-art methods, technologies, and applications and seek out opportunities to apply them.
3. Creative. You thrive on bringing definition to big, undefined problems. You love asking questions and pushing hard to find answers. You’re not afraid to share a new idea.
4. A leader. You challenge conventional thinking and work with stakeholders to identify and improve the status quo. You're passionate about talent development for your own team and beyond.
5. Technical. You’re comfortable with advanced ML and DL technologies including language models and are passionate about developing further. You have hands-on experience working with LLMs and solutions using open-source tools and cloud computing platforms.
6. Influential. You are passionate about AI/ML and can bring along a cross functional team in breakthrough innovations. You communicate clearly and effectively to share your findings with non-technical audiences.
7. You are experienced in training language models or large computer vision models as well as have expertise in one or more key subdomains such as: training optimization, self-supervised learning, explainability, RLHF.
8. You have an engineering mindset as shown by a track record of delivering models at scale both in training data and inference volumes. You have experience in delivering libraries, platforms, or solution level code to existing products.

Basic Qualifications:

1. Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date:

• A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, or a related quantitative field) plus 2 years of experience performing data analytics
• A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, or a related quantitative field) or an MBA with a quantitative concentration

Preferred Qualifications:

1. Master’s Degree in “STEM” field (Science, Technology, Engineering, or Mathematics), or PhD in “STEM” field (Science, Technology, Engineering, or Mathematics)
2. Experience working with AWS
3. At least 2 years’ experience in Python, Scala, or R
4. At least 2 years’ experience with machine learning
5. At least 2 years’ experience with SQL

Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $133,000 - $151,800 for Sr Assoc, Data Science
New York, NY: $145,100 - $165,600 for Sr Assoc, Data Science
San Jose, CA: $145,100 - $165,600 for Sr Assoc, Data Science

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries.