Senior Data Scientist - Delivery Tech

Gopuff; Philadelphia (Philadelphia County); Remote; USD 160,000 - 200,000; Full time

Benefits offered by this job

Medical/Dental/Vision Insurance

401(k) Retirement Savings Plan

HSA or FSA eligibility

Long and Short-Term Disability Income

Fitness Reimbursement Program

25% employee discount & FAM Membership

Flexible PTO

Group Life Insurance

EAP through AllOne Health

Job summary

Gopuff in Philadelphia is seeking a Senior Data Scientist to lead data-driven models that optimize delivery fees, dispatch, and pricing on our platform. You will work across coordination with product, engineering and operations to drive measurable improvements in customer and partner experiences.

You will design experiments, build features, and deploy models to production, with a strong emphasis on causal inference and scalable ML across location-time granularity.

Qualifications

• MS or PhD in Operations Research, Mathematics, Statistics, Economics, Computer Science, Engineering or a related field with 2+ years of delivery/logistics/pricing experience (or 8+ years in data science).
• Strong background in pricing optimization, mathematical optimization, time-series forecasting, experimentation and causal inference.

Responsibilities

• Optimize delivery fees with algorithmic pricing strategies balancing conversion, customer experience and profitability.
• Solve the driver dispatch problem with optimization and ML for batching, assignment and routing to lower costs while keeping speed and reliability.
• Forecast demand at location × time to inform driver supply planning, scheduling and incentives.
• Design and analyze high-quality experiments (A/B, switchback, geo/market) with causal inference to measure impact.
• Own end-to-end solutions: frame problems, build features, deploy with engineering, monitor and improve in production.
• Partner with product, engineering, operations and finance to translate business questions into technical objectives and solutions.
• Deeply understand customers and delivery partners to identify ML and optimization opportunities.

Skills

Pricing optimization

Mathematical optimization

Time-series forecasting

Experimentation & causal inference

Machine learning

Python

SQL

Production deployment

Education

MS or PhD in relevant field

Tools

OR-Tools

Gurobi

Forecasting libraries

Job description

Are you passionate about data science? Do you describe yourself as an innovative problem solver? Looking for an opportunity that will directly impact the customer experience at Gopuff? Come join the Gopuff Data Science team and #ChangeTheGame. Gopuff is a high-growth startup that is revolutionizing hyper-local instant e-commerce. We warehouse and deliver tens of thousands of products to your door super fast.

As a Senior Data Scientist at Gopuff working on the Delivery Technology Team, you will lead the vision and delivery of data driven models to optimize the delivery experience for consumers and delivery partners on our platform across dispatch optimization, delivery routing/ETAs, driver pricing/incentives, as well as the delivery partner experience. All of that, with a direct impact on the delivery experience that is so core to serving our customers’ immediate needs, means you’ll have the opportunity to make a huge impact on the future success of Gopuff.

We’re looking for a doer, problem solver, and thought-leader.

What We Offer

• Medical/Dental/Vision Insurance
• 401(k) Retirement Savings Plan
• HSA or FSA eligibility
• Long and Short-Term Disability Insurance
• Fitness Reimbursement Program
• 25% employee discount & FAM Membership
• Flexible PTO
• Group Life Insurance
• EAP through AllOne Health (formerly Carebridge)

You Will

• Optimize delivery fees: Design, build and iterate on algorithmic delivery fee strategies (e.g., dynamic or contextual pricing by location, time, basket and capacity) that balance conversion, customer experience and profitability.
• Solve the driver dispatch problem: Develop optimization and ML approaches to order batching, assignment and routing that lower overall delivery cost while keeping speed and reliability high.
• Forecast demand: Build accurate, well-calibrated demand forecasts at the right granularity (location × time) to inform driver supply planning, scheduling, incentives and pricing decisions.
• Run rigorous experiments: Design and analyze high-quality tests, including A/B, switchback and geo/market-level designs, that account for marketplace interference, and use causal inference to measure true impact on customer and business metrics.
• Own solutions end to end: frame the problem, build features and models, deploy with engineering partners, then monitor, explain and improve performance in production.
• Partner with product, engineering, operations and finance to turn ambiguous business questions into well-defined technical objectives and shipped solutions.
• Deeply understand our customers, delivery partners and data to find new opportunities for ML, optimization and causal inference.

You Have

• MS or PhD in Operations Research, Mathematics, Statistics, Economics, Computer Science, Engineering or a related field, with 2+ years of experience in delivery, logistics, marketplace or pricing problems (or 8+ years of industry experience in data science).
• Strong background in at least two of the following: pricing/revenue optimization, mathematical optimization (e.g., MIP, assignment and routing problems, heuristics), time-series and demand forecasting, experimentation and causal inference.
• Hands‑on experience designing experiments in two‑sided or operational marketplaces where standard A/B tests break down (e.g., switchback or cluster-randomized designs, variance reduction).
• A proven ability to translate ambiguous business problems into clear technical objectives and deliver concrete, measurable results.
• Expertise in machine learning and statistics.
• Proficiency in Python, SQL and source control; experience shipping models to production with engineering teams.

Nice to Have

• Experience in on‑demand delivery, ride‑hailing or gig‑economy marketplaces.
• Familiarity with optimization solvers (e.g., OR-Tools, Gurobi) and forecasting libraries.
• Experience with ETA prediction or driver incentive and pay design.

Compensation

• Gopuff pays employees based on market pricing and pay may vary depending on your location. The salary range below reflects what we’d reasonably expect to pay candidates. A candidate’s starting pay will be determined based on job‑related skills, experience, qualifications, interview performance, and market conditions. These ranges may be modified in the future. Exceptions may be made for exceptional individuals. For additional information on this role’s compensation package, please reach out to the designated recruiter for this role.
• This role is eligible for a discretionary annual cash bonus and participation in Gopuff’s equity incentive plan.
• Remote Base Salary Range: $160,000 - $200,000

At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it—stuff happens. But that’s where we come in, delivering all your wants and needs in just minutes.

And now, we’re assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world.

Like what you’re hearing? Then join us on Team Blue.

#LI-GOPUFF

Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.