Senior Data Science Analyst - Shipping

eBay; San Jose (CA); On-site; USD 170,000 - 228,000; Full time

Job summary

eBay’s Global Shipping Analytics group seeks a Data Science Analyst to turn shipping data into actionable insights that guide product roadmaps and business strategy. You will collaborate with data science, product, and business analytics to influence decisions and optimize the shipping ecosystem.

You will build analytical frameworks, dashboards, and models; work with product, finance, and engineering to implement data-backed initiatives; drive growth, cost savings, and performance improvements

Qualifications

• 7+ years of experience in Data Science or Analytics.
• Bachelor’s degree or higher in Statistics, Mathematics, CS, DS, or related area.
• Proficiency in SQL, R, Python and visualization tools like Tableau.
• Ability to apply AI tools to develop data products and solutions.
• Experience with large, complex datasets and data-driven decision making.

Responsibilities

• Break down complex shipping and customer experience challenges into structured analytical problems.
• Develop and refine analytical frameworks, dashboards, and prototype models.
• Collaborate with product, business, engineering, and finance partners to build shipping initiatives.
• Identify opportunities for growth, cost savings, and operational improvements in shipping.
• Communicate insights and trade-offs to partners across regions for faster decisions.
• Deliver thought leadership and foster a culture of experimentation and learning.

Skills

SQL

Python

R

A/B testing

Tableau

Education

Bachelor's degree or higher in Statistics/CS/DS

Tools

Tableau

Job description

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

About The Team And The Role

eBay’s Global Shipping Analytics group determines how buyers and sellers connect with shipping on one of the world’s largest e-commerce platforms. We investigate some of the richest datasets in commerce and apply advanced statistical analysis and computational techniques to identify insights that improve delivery speed, reliability, and visibility.

In your position as a Data Science Analyst on this team, you will serve as both a functional leader and an individual contributor. You will collaborate with data science, product, and business analytics to influence the shipping product roadmap and business strategy. You will work closely with product managers, business leaders, technical departments, and financial teams. Together, you will identify growth and efficiency opportunities throughout the global shipping ecosystem.

What You Will Accomplish

• Break down complex shipping and customer experience challenges into structured analytical problems. Use hands-on data science and analytics to generate insights. These insights directly advise product and business decisions.
• Develop and refine analytical frameworks, dashboards, and prototype models that uncover trends and opportunities in eBay’s shipping ecosystem, aiding teams in prioritizing high-impact initiatives.
• Collaborate with product, business, engineering, and finance partners to build and assess shipping initiatives. Ensure key decisions rely on data and match eBay’s strategic goals.
• Identify opportunities for growth, cost savings, and improved operational performance across the worldwide shipping system, transforming observations into clear, practical recommendations.
• Communicate insights, trade-offs, and recommendations in a compelling way to partners across functions and regions, enabling shared understanding and faster decision-making.
• Deliver thought leadership to the Global Shipping Decision Sciences team through sharing guidelines, informal peer mentoring, and promoting a culture centered on experimentation and lifelong learning.

What You Will Bring

• 7+ years of experience in Data Science or Analytics domains.
• Bachelor’s degree or higher in Statistics, Mathematics, Computer Science, Data Science, Business Administration, Business Analytics, or a related area; possessing a master’s degree or equivalent experience is beneficial.
• Proficiency in analytics and data science tools such as SQL, R, Python, and visualization tools like Tableau, with experience working directly with large, complex datasets.
• Ability to bring to bear AI tools to develop advanced data products and solutions.
• Firm understanding of descriptive and inferential statistics, along with the skill to develop simple prototype models to examine hypotheses and support decisions impacting the service or organization.
• Experience working as a product or business analyst, or in a similar role, applying insights from data analysis to tackle problems at scale. Familiarity with product analytics and online experimentation (A/B testing) is a plus.
• Experience in shipping, supply chain, logistics, or a related area is beneficial, along with the ability to quickly understand operational constraints and opportunities.
• A genuine passion for eBay’s marketplace, a collaborative attitude, and the ability to work across time zones and departments to deliver significant outcomes for those purchasing and those offering items.

Additional Details

The base pay range for this position is expected in the range below:

$170,400 - $227,500

Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

Remote roles are not eligible for U.S. visa sponsorship.

eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at [e-mail]. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.