Senior Data Center Operations Technician - Memphis

Pantera Capital; Southaven (MS); On-site; USD 52,000 - 76,000; Full time

Job summary

SpaceXAI is seeking a Data Center Specialist to install, troubleshoot, and maintain hardware across our data centers. You will manage racks, cabling, and power, coordinate with provisioning teams, and maintain accurate inventory using internal systems.

The role requires 5+ years in server/network hardware, strong Linux knowledge, and the ability to work evenings/weekends in a fast-paced environment. Safety and attention to detail are essential.

Qualifications

• High school diploma or equivalency.
• 5+ years of experience with server, storage, compute and network hardware.
• 5+ years troubleshooting and repairing servers and networking infrastructure.
• 5+ years of experience in Inventory Management, and ordering, receiving and shipping server and network equipment.
• Pre-employment drug and background checks.
• Physical requirements including lifting up to 35 lbs and work at heights up to 50 feet.
• Willingness to work evenings and weekends as needed.

Responsibilities

• Report to the job site during initial construction and coordinate with the engineering team.
• Troubleshoot and monitor servers and network in data centers and PoPs.
• Rack and stack data center network equipment.
• Maintain warehouse inventory using internal application.
• Label and troubleshoot fiber/optics cables.
• Power cabling, installation, troubleshooting and repair.
• Install racks, servers and switches and hand off to provisioning team.
• Manage, respond to and resolve data center operations tickets in Jira.
• Create and maintain SOPs and task documentation.
• Receipt and decommissioning of data center hardware.
• Vendor returns for hardware under/ out of warranty.
• Manage spare parts inventory.
• Define, design, and implement network layouts within data centers.

Skills

Linux

On-call readiness

Project leadership

Time management

Detail-oriented

Safety compliance

Strong communication

Physical stamina

Team collaboration

Troubleshooting

Inventory management

Education

High School Diploma

Tools

Oracle

Job description

ABOUT THE ROLE:

SpaceXAI's mission is to create AI systems that can accurately understand the universe and aid humanity in its pursuit of knowledge. Our team is small, highly motivated, and focused on engineering excellence. This organization is for individuals who appreciate challenging themselves and thrive on curiosity. We operate with a flat organizational structure. All employees are expected to be hands-on and to contribute directly to the company's mission. Leadership is given to those who show initiative and consistently deliver excellence. Work ethic and strong prioritization skills are important. All employees are expected to have strong communication skills. They should be able to concisely and accurately share knowledge with their teammates.

RESPONSIBILITIES:

• Report to the job site during initial construction and report back to the engineering team as required.
• Performing troubleshooting and monitoring of the servers and network in our data centers and global points of presence
• Rack and stack of data center network equipment
• Maintain Warehouse inventory and asset management using our internal application.
• Labeling and troubleshooting for fiber/optics cables
• Power supply cabling, installation, troubleshooting and repair
• Installation of racks, servers and switches; this includes staging racks in place, cabling, power up and handoff of hardware to the provisioning team for customer capacity allocation.
• Manage, response and resolution of data center operations tickets used cross functionally within SpaceXAI via Jira.
• Create and Maintain documentation of tasks and standard operating procedures
• Receipt and Decommissioning of data center hardware.
• Vendor returns for infrastructure under and out of warranty
• Manage spare parts inventory within the data center
• Define, design, and implement network layouts and solutions within our data centers

BASIC QUALIFICATIONS:

• High school diploma or equivalency certificate
• 5+ years of experience working with server, storage, compute and network hardware
• 5+ Years of experience troubleshooting and repairing servers and networking infrastructure
• 5+ years of experience in Inventory Management, and ordering, receiving and shipping server and network equipment
• Position is subject to pre-employment drug and random drug and alcohol testing
• Position is subject to pre-employment and annual post employment background checks
• Physical Requirements
  • Work is often performed in tight quarters and physical dexterity is necessary to perform job functions
  • Ability to lift up to 35lbs. unassisted
  • Comfortable working at elevated heights (up to 50 feet) with appropriate safety gear
  • Comfortable working in an environment requiring exposure to noise
• Available to work evenings and weekends, as the schedule varies depending on site operational needs; flexibility is required

PREFERRED SKILLS AND EXPERIENCE:

• Strong Linux skills including:
  • Navigating the system's directories and filing system
  • Manipulating files in the Linux shell
  • User permission configuration
  • Package installation and software management
  • Ability to identify and apply different filesystem types
  • Using Linux commands for process management
  • Basic troubleshooting and debugging
  • Bash or other scripting
• Experience being on-call and ability to respond to critical events as needed.
• Experience leading Data Center Infrastructure projects.
• Curious to always learn new things within the Data Center World
• Excellent prioritization and time management skills
• Able to work in a fast paced environment
• Detail Oriented
• Oracle Experience
• Inventory Management
• 4+ years of experience in Structured Cabling Copper/Fiber
• 4+ years of experience in Power and Cooling concepts inside the data center

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