Senior Data Analyst II

urbancompass; New York (NY); On-site; USD 138,000 - 153,000; Full time

Benefits offered by this job

Bonuses and RSUs

Incentive programs

Paid vacation

Holidays and sick time

Parental leave

Recharge leave

Medical benefits

Dental and vision benefits

401(k) plan

FSAs

Commuter program

Life and disability insurance

Maven

Carrot

UrbanSitter

Employee Assistance Program

Pet insurance

Job summary

Compass is seeking a Senior Data Analyst II to join the Data & Analytics team and partner with Product to understand how agents, clients, and consumers use the platform. You will own engagement metrics, surface blind spots, and guide decisions with evidence.

You will work with Heap/Segment/Amplitude data, validate telemetry, and mentor junior analysts while driving impact across the organization. A strong product sense and communication skills are essential.

Qualifications

• 5+ years in analytics with product/behavior focus
• Experience with funnels, cohorts, retention, engagement segmentation
• Strong SQL and Python, exposure to event data
• Ability to validate telemetry and work with engineering to fix data issues
• Ability to form a clear POV on user and business impact
• Experience presenting to senior leaders and driving decisions

Responsibilities

• Own the engagement picture across agents, clients, and consumers
• Partner with Product Leadership on roadmap and investment decisions
• Surface product blind spots with evidence and recommendations
• Define success metrics pre-launch and evaluate impact post-launch
• Turn event data into trusted metrics and collaborate on governance

Skills

Product analytics depth

SQL

Python

Data integrity mindset

Product sense

Causal rigor

Senior influence & communication

Ownership & mentorship

Tools

Heap

Segment

Amplitude

Job description

At Compass, our mission is to help everyone find their place in the world. Founded in 2012, we're revolutionizing the real estate industry with our end-to-end platform that empowers residential real estate agents to deliver exceptional service to seller and buyer clients.

The Data & Analytics team is building Compass International Holdings's analytical platform - the governed foundation the company runs on. As a Senior Data Analyst II, you'll be the analytical partner to our Product organization. You'll sit on the central Data & Analytics team and work day to day with Product Leadership, owning the picture of how agents, their clients, and consumers engage with our platform - what's working, what isn't, and what no one has spotted yet.

We #obsess about the opportunity in front of our organization to continue building a transformative asset that unlocks insights for the company. We are looking for someone to join our team that shares in this enthusiasm and passion for leveraging data to make decisions.

At Compass You Will:

• Own the Engagement Picture: Be the authority on how agents, clients, and consumers use our products - adoption, depth, retention - and how engagement in one group drives outcomes in another.
• Partner with Product Leadership: Act as a strategic thought partner on roadmap and investment decisions, structuring options and trade-offs so leadership can decide with confidence.
• Surface Product Blind Spots: Uncover user behavior, engagement risks, and adoption opportunities Product Leadership hasn't spotted, bringing them forward with evidence and recommendations.
• Measure What Ships: Define success metrics before launch and evaluate impact after, using cohort, pre/post, and other observational methods where controlled experiments aren't available.
• Turn Event Data into Trusted Metrics: Work with platform data in our lakehouse to prototype engagement metrics, and partner with Analytics Engineering to make them governed, reusable definitions.
• Champion Product Data Quality & Intake: Partner closely with Analytics and Data Engineering to define tracking standards, catch telemetry gaps before they compromise executive decisions, and help prioritize incoming product analytics requests.
• Develop Talent: Mentor junior data analysts on scoping, analytical methods, and stakeholder partnership.

What We Are Looking For:

• Product Analytics Depth: 5+ years in analytics, including significant experience in product or behavioral analytics - funnels, cohorts, retention, and engagement segmentation.
• Technical Strength: Advanced SQL and Python; hands-on experience shaping and querying raw event or clickstream data (Heap, Segment, Amplitude, or similar a plus).
• Data Integrity Mindset: Demonstrated experience validating telemetry, auditing event tracking, and partnering with engineering teams to resolve data discrepancies before metrics reach decision-makers.
• Product Sense: Forms a clear point of view on what matters for users and the business, not just what the numbers show.
• Causal Rigor: Able to make sound, defensible claims from observational data, and clear about what the data can and cannot support.
• Senior Influence & Communication: Track record of shaping decisions with senior product leaders, packaging complex analyses into concise executive narratives, and delivering findings they may not want to hear.
• Ownership & Mentorship: Takes accountability for outcomes, not just deliverables, with experience guiding junior analysts.

Compensation: The base pay range for this position is $138,000 - $153,000 however, base pay offered may vary depending on job-related knowledge, skills, and experience. Bonuses and restricted stock units may be provided as part of the compensation package, in addition to a full range of benefits. Base pay is based on market location. Minimum wage for the position will always be met.

Perks that You Need to Know About:

Participation in our incentive programs (which may include eligible cash, equity, or commissions). Plus paid vacation, holidays, sick time, parental leave, and recharge leave; medical, tele-health, dental and vision benefits; 401(k) plan; flexible spending accounts (FSAs); commuter program; life and disability insurance; Maven (a support system for new parents); Carrot (fertility benefits); UrbanSitter (caregiver referral network); Employee Assistance Program; and pet insurance.

Do your best work, be your authentic self.

At Compass, we believe that everyone deserves to find their place in the world - a place where they feel like they belong, where they can be their authentic selves, where they can thrive. Our collaborative, energetic culture is grounded in our Compass Entrepreneurship Principles and our commitment to diversity, equity, inclusion, growth and mobility. As an equal opportunity employer, we offer competitive compensation packages, robust benefits and professional growth opportunities aimed at helping to improve our employees' lives and careers.

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