Elliot Hospital of the City of Manchester offers a hybrid role in Manchester, NH (must live within commuting distance) with dependable weekday hours (M-F, 8 am to 5 pm, days). You will support analytical projects and reporting that help advance organizational strategy, clinical excellence, and quality initiatives across the Elliot Health System.
What you’ll do
In this Senior Data Analyst position, you will provide day-to-day support for analytical projects and reports tied to strategic imperatives and the Elliot Management System. You will generate analytics that support system-wide models for delivering health care and improving population health, including Accountable Care Organization models and shared savings programs.
- Deliver analytics that inform process and outcome metrics aligned to organizational goals.
- Support quality initiatives by identifying and developing appropriate process and outcome measures, helping with process and workflow design or redesign, and validating data while collecting and analyzing data.
- Contribute to efficient systems of care and improved quality outcomes for all patients, while supporting exceptional patient experience across the Elliot Health System.
- Serve as an in-house expert on system databases and visualization tools, helping junior analysts complete key reporting products.
- Build visualization and reporting tools to communicate findings clearly.
What you bring
- Solid problem solving, trouble shooting, and root cause analysis skills, plus strong analytic experience focused on improvement work, population health, and/or research.
- Advanced Microsoft skills, including Excel and Visio, with experience analyzing large data sets and creating dashboards.
- Excellent oral and written communication skills, including the ability to present complex information to a wide range of audiences.
- Experience using medical terminology and taxonomy such as ICD-10 and CPT for identifying and classifying disorders, treatments, procedures, medications, and more.
- Ability to prioritize multiple projects, work independently and in teams, and manage complex assignments.
- Strong leadership mindset, including learning, leading, coaching, teaching, and inspiring.
- Ability to take initiative to organize people, processes, and projects, with high professionalism and confidence when partnering across clinical and business units.
- A customer-centric perspective with curiosity and a growth mindset, using humble inquiry.
- Commitment to confidentiality and HIPAA requirements for highly sensitive information used for improvement.
- Working knowledge of hospital regulatory reporting and incentive programs, including CMS (IQR/OQR), Value Based Purchasing, Promoting Interoperability, and similar programs.
- Working knowledge of ambulatory reporting and quality programs such as ACO, Quality Payment Program, and HEDIS.
- Required: Bachelor’s degree in analytics, computer science, engineering, public health, or a related field.
- Required: 3-5 years of analytics and/or quantitative work experience, preferably in healthcare.
- Strong reporting/analytics experience including Crystal Reports, plus SQL (queries, views, stored procedures, and table-driven dynamic SQL).
- Knowledge of programming for data manipulation and analysis (R, Python, or similar) and EPIC EHR.
- Proficiency with Microsoft Office Suite, especially Excel, and experience with data visualization tools such as Tableau and Microsoft Power BI.
Tools you’ll work with
- Microsoft Excel, Visio, Microsoft Office Suite
- Crystal Reports
- SQL
- R, Python (or similar)
- Tableau, Microsoft Power BI
- EPIC EHR
- ICD-10, CPT
- HIPAA
Benefits
- Health, dental, prescription, and vision coverage for full-time & part-time employees
- Short term, long term disability, Accident insurance, and life insurance
- Tuition Reimbursement
- Referral bonuses
- Accrued earned time for full-time & part-time employees
- 403b Retirement plans with generous employer contributions
Schedule
M-F, Days, 8-5. Hybrid role; must live within commuting distance.