Senior Customer Service Specialist — Flexible Hours

TMW Merchants LLC; Charlotte (NC); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Competitive hourly rates

Flexible schedules

Tuition reimbursement

Generous employee discount

Job summary

TMW Merchants LLC is seeking a Senior Customer Service Representative at our Charlotte location. In this role, you will be responsible for ensuring a world-class customer experience by assisting with various register and sales duties, maintaining the store's presentation, and engaging with customers to meet their needs.

The ideal candidate will possess strong customer service skills and a willingness to learn. We offer competitive hourly rates, flexible schedules, and a generous employee discount on purchases.

Qualifications

• Experience in a customer service role focused on delivering a world-class experience.
• Ability to assist management with cash handling and auditing.
• Physical ability to handle merchandise and navigate the sales floor.

Responsibilities

• Assist with register opening and closing procedures.
• Incorporate suggestive selling techniques when assisting customers.
• Maintain general housekeeping of the store and monitor stock levels.

Skills

Customer service

Ability to work well with associates

Adaptability to new programs

Job description

TMW Merchants LLC is seeking a Senior Customer Service Representative at our Charlotte location. In this role, you will be responsible for ensuring a world-class customer experience by assisting with various register and sales duties, maintaining the store's presentation, and engaging with customers to meet their needs.

The ideal candidate will possess strong customer service skills and a willingness to learn. We offer competitive hourly rates, flexible schedules, and a generous employee discount on purchases.