Senior CSR Lead & Teller — Flexible Scheduling

Fifth Third Bank, N.A.; Illinois; On-site; USD 44,000 - 68,000; Full time

Job summary

Fifth Third Bank in South Holland, IL is seeking a Lead CSR / Teller to deliver first-class service and support the branch team. You will handle cash with accuracy, refer customers to bankers, and contribute to daily operations while upholding bank policies and ethics.

The role requires solid customer service experience, reliability, and the ability to lead in a fast-paced retail banking environment. Competitive pay and benefits are offered.

Qualifications

• High school diploma or GED required.
• Experience in retail banking or customer service preferred.
• Ability to handle cash accurately and maintain security procedures.

Responsibilities

• Provide excellent customer service in all interactions and refer customers to appropriate partners.
• Assist in daily office responsibilities and support branch operations.
• Maintain balancing records and handle routine cash counts in line with policy.
• Assist in training new Customer Service Representatives.

Skills

Cash handling

Customer service

Leadership

Interpersonal skills

Education

High school diploma/GED

Job description

Fifth Third Bank in South Holland, IL is seeking a Lead CSR / Teller to deliver first-class service and support the branch team. You will handle cash with accuracy, refer customers to bankers, and contribute to daily operations while upholding bank policies and ethics.

The role requires solid customer service experience, reliability, and the ability to lead in a fast-paced retail banking environment. Competitive pay and benefits are offered.