Senior Critical Infrastructure Lead - Reliability & Ops

R.W. Mercer Co.; Omaha (NE); Hybrid; USD 130,000 - 175,000; Full time

Benefits offered by this job

Professional development

Flexible work arrangement

Job summary

R.W. Mercer Co. seeks a highly experienced Critical Infrastructure Manager to lead performance, reliability, and strategic oversight of mission-critical infrastructure.

This full-time contract role ensures facilities, systems, and services operate safely and with minimal disruption. Responsibilities include developing operational strategies, managing maintenance programs, capacity planning, coordinating with vendors, enforcing safety and regulatory standards, and driving continuous improvement

Qualifications

• Bachelor's degree in engineering, facilities management, operations, IT, or related field.
• 5+ years of progressive experience managing critical infrastructure and data centers.
• Experience overseeing maintenance, reliability, and risk management.
• Strong leadership, communication, and vendor-management skills.
• Familiarity with business continuity and disaster recovery planning.

Responsibilities

• Lead day-to-day management of mission-critical infrastructure operations.
• Develop strategies to improve availability, reliability, and efficiency.
• Oversee preventive and corrective maintenance programs.
• Coordinate maintenance with internal teams and external vendors.
• Monitor performance and respond to incidents and disruptions.
• Lead root-cause analyses and implement corrective actions.
• Develop business continuity and disaster recovery plans.
• Manage budgets and resources for infrastructure projects.

Skills

Leadership

Strategic planning

Problem-solving

Communication skills

Education

Bachelor's degree in engineering or related field

Job description

R.W. Mercer Co. seeks a highly experienced Critical Infrastructure Manager to lead performance, reliability, and strategic oversight of mission-critical infrastructure.

This full-time contract role ensures facilities, systems, and services operate safely and with minimal disruption. Responsibilities include developing operational strategies, managing maintenance programs, capacity planning, coordinating with vendors, enforcing safety and regulatory standards, and driving continuous improvement