Senior Critical Facilities Manager (Abilene, TX)

Oracle; United States; On-site; USD 120,100 - 251,600; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) Savings and Investment Plan with company match

Flexible Vacation and paid holidays

Job summary

Oracle is seeking a Site Operations Support Manager for its data center facilities in Abilene, TX. This role involves leading a site-support team to ensure disciplined operations and effective administrative support. Candidates should have strong leadership skills, extensive experience in operational environments, and a degree in related fields. Oracle offers a competitive salary range of $120,100 - $251,600 per year, along with various benefits including medical insurance, paid time off, and 401(k) matching.

Qualifications

• 6–10 years of experience in site administration or related support roles.
• 2–4+ years of experience leading coordinators or site-support staff.
• Experience supporting operational environments such as data centers preferred.

Responsibilities

• Lead the onsite site-support team for administrative coordination.
• Oversee day-to-day processes including scheduling coordination and vendor support.
• Identify process gaps and drive continuous improvement.

Skills

People leadership

Organizational skills

Communication

Process discipline

Service-oriented mindset

Education

Bachelor’s degree in Business, Operations, Administration, or related field

Tools

CMMS

ServiceNow

Microsoft Office

Job description

Job Title

Site Operations Support Manager – Data Center Facilities

Location

Abilene, TX (on-site). Applicants must reside in or be willing to relocate to Abilene (relocation available).

Job Summary

As Site Operations Support Manager – Data Center Facilities, you will lead the onsite site‑support function that enables OCI’s mission‑critical data center operations teams to execute in a disciplined, organized, and audit‑ready manner. This role manages administrative and coordination processes that support facilities operations, including records management, scheduling support, workflow tracking, document control, vendor and visitor coordination, and day‑to‑day site business operations.

Responsibilities

• Lead the onsite site‑support team responsible for administrative coordination, workflow support, records management, document control, and operational support processes for the data center campus.


• Provide direct leadership, coaching, performance management, and development for IC3-level site support staff.


• Establish clear expectations for service quality, responsiveness, documentation accuracy, process discipline, and support execution across the team.


• Oversee day‑to‑day support processes including scheduling coordination, maintenance‑related communications, document tracking, work order support, vendor coordination, meeting logistics, and internal site requests.


• Ensure site records, logs, trackers, documentation repositories, and operational support files remain accurate, current, and audit‑ready.


• Allocate work across the team and maintain effective support coverage for administrative and operational priorities, meetings, recurring workflows, and site events.


• Partner with Facilities Operations Managers, service teams, logistics, compliance, and site leadership to support scheduling alignment, operational readiness, and effective communication.


• Support planning meetings, outage coordination forums, maintenance reviews, and other site operating rhythms by preparing materials, tracking actions, and following up on deliverables.


• Oversee vendor and visitor support processes for non‑technical service providers, internal stakeholders, and administrative site interactions, ensuring alignment with site procedures and expectations.


• Identify process gaps, documentation issues, workflow inefficiencies, or recurring support challenges and drive continuous improvement across the site‑support model.


• Ensure disciplined use of CMMS, ServiceNow, document management platforms, and related business systems used to support facilities operations and administrative visibility.


• Support onboarding, training, and skill development of site support personnel while reinforcing Oracle standards for professionalism, accountability, and customer service.


• Provide regular visibility to site leadership on support workload, process health, staffing needs, service issues, and improvement opportunities.


• Help scale the site‑support function as campus size, operational activity, and stakeholder needs increase.

Ideal Candidate Profile

• 6–10 years of experience in site administration, facilities coordination, office operations, operations support, workplace services, or related business support roles in operational environments.


• 2–4+ years of experience leading coordinators, administrators, or site‑support staff.


• Experience supporting facilities, industrial, logistics, healthcare, construction, manufacturing, data center, or other mission‑critical or operationally intensive environments is preferred.


• Strong understanding of how scheduling support, documentation quality, administrative control, and communication discipline contribute to operational readiness.


• Bachelor’s degree in Business, Operations, Facilities, Administration, or related field preferred; equivalent experience also valued.

Skills And Competencies

• Strong people leadership with the ability to coach, organize, and develop support staff.


• Strong organizational skills with high attention to detail and process accuracy.


• Strong communication and coordination capability across operational, administrative, and leadership stakeholders.


• Ability to prioritize competing requests and maintain structure in a fast‑paced environment.


• Strong process discipline and commitment to maintaining accurate, audit‑ready records.


• Service‑oriented mindset with strong professionalism, follow‑through, and responsiveness.


• Ability to improve workflows and reinforce execution standards across a growing support function.

Preferred Skills / Certifications

• Experience with CMMS, ServiceNow, document control systems, maintenance workflow tools, or related operations‑support platforms.


• Familiarity with facilities operations, maintenance coordination, vendor support, scheduling support, or site administration practices.


• Experience maintaining audit‑ready records and administrative controls in regulated or high‑accountability environments.


• Experience supporting planning forums, work coordination, outage support, maintenance reviews, or site business operations.


• Advanced Microsoft Office or similar business systems proficiency preferred.


• Exposure to data center or other 24/7 critical operations environments is a plus.

Physical Demands / Work Environment

This is an onsite role supporting a mission‑critical data center environment where regular attendance, responsiveness, and process discipline are essential. To perform these duties, you must be able to frequently walk, stand, sit, move through office and operational areas, and occasionally climb stairs or support light physical administrative tasks. You may also need schedule flexibility to support site priorities, operational events, and business needs.

Compensation and Benefits

US: Hiring Range in USD from $120,100 - $251,600 per year. May be eligible for bonus, equity, and compensation deferral.

• Medical, dental, and vision insurance, including expert medical opinion


• Short term disability and long term disability


• Life insurance and AD&D


• Supplemental life insurance (Employee/Spouse/Child)


• Health care and dependent care Flexible Spending Accounts


• Pre-tax commuter and parking benefits


• 401(k) Savings and Investment Plan with company match


• Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non‑overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.


• 11 paid holidays


• Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.


• Paid parental leave


• Adoption assistance


• Employee Stock Purchase Plan


• Financial planning and group legal


• Voluntary benefits including auto, homeowner and pet insurance

Equal Employment Opportunity

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.