Senior Creative Operations & Production Manager

Triwill Group; New York, Northern (NY, KY); Hybrid; USD 94,000 - 125,000; Full time

Benefits offered by this job

Benefits package

Stock equity (RSUs)

Career development

Onboarding program

Mentor program

Inclusive workplace culture

Job summary

Datadog is building a Creative Operations function to support the Brand organization in delivering high-quality creative work with clarity, speed, and production excellence.

As a Senior Creative Operations & Production Manager, you’ll oversee operations across design, video, motion, illustration, and experiential events, partnering with Creative Managers, Events, external vendors, and Brand stakeholders to keep initiatives moving smoothly.

Qualifications

• 4+ years of experience in creative operations or related operational role supporting multidisciplinary teams.
• Experience supporting creative production and/or experiential event delivery.
• Highly organized with ability to manage multiple projects and adapt to evolving business needs.

Responsibilities

• Manage day-to-day creative operations and production across design, video, motion, illustration, and experiential events to deliver high-quality work on time with operational excellence.
• Coordinate complex productions with Creative Managers, Events, Brand stakeholders, external vendors, and the Lead Creative Operations Manager.
• Own creative intake, routing, task assignment, and workload visibility to ensure proper scoping and prioritization.

Skills

Creative operations

Production management

Project management

Stakeholder management

Workflow optimization

Tools

Asana

Jira

Airtable

Workfront

AI tools

Job description

We’re building a dedicated Creative Operations function to help our Brand organization deliver exceptional creative work with clarity, speed, and production excellence. As a Senior Creative Operations & Production Manager, you’ll play a critical role in supporting multidisciplinary creative work across design, video, motion, illustration, and experiential events, partner closely with Creative Managers, the Events team, external vendors, and Brand stakeholders to keep high-impact initiatives moving efficiently.

You’ll help oversee the operational execution of creative work by improving visibility, coordinating resources, managing creative production workflows, and ensuring teams have the tools, processes, and support they need to deliver at a high level. You’ll work closely with the Lead Creative Operations Manager to evolve how the Brand organization operates while maintaining operational excellence across day-to-day creative delivery.

This role balances hands-on operational ownership with continuous process improvement and is ideal for someone who enjoys bringing structure to complex creative work while remaining flexible enough to jump into the details when projects need additional support. While this role supports a broad range of Brand initiatives, experience with creative production and experiential event delivery is highly valued, as you’ll help provide operational oversight for some of our largest and most visible event programs.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

• Manage day-to-day creative operations and production across design, video, motion, illustration, and experiential event initiatives, helping teams deliver high-quality work on time and with operational excellence
• Partner with Creative Managers, the Events team, Brand stakeholders, external vendors, and the Lead Creative Operations Manager to coordinate complex creative productions, maintain alignment, and proactively resolve operational challenges
• Own creative intake, project routing, task assignment, and workload visibility, ensuring work is appropriately scoped, prioritized, and balanced across the team
• Provide production oversight for experiential and event-related creative initiatives, coordinating internal teams, external vendors, freelancers, and production partners through planning, execution, and delivery
• Manage vendor relationships, onboarding, procurement, contracts, and tooling, helping identify and operationalize new creative partners and technologies as the organization grows
• Own the administration, optimization, and adoption of creative operations tools—including project management platforms, digital asset management systems, reporting dashboards, and workflow documentation—while identifying opportunities to leverage automation and AI to improve team efficiency

Who You Are:

• You have 4+ years of experience in creative operations, integrated production, creative production, project management, or a related operational role supporting multidisciplinary creative teams
• You have experience supporting creative production and/or experiential event delivery, with an understanding of the operational complexity involved in bringing large-scale creative initiatives to life
• You’re highly organized and comfortable managing multiple concurrent projects, balancing competing priorities, and adapting as business needs evolve
• You build strong relationships with creative teams, marketing partners, vendors, and cross-functional stakeholders through clear communication, empathy, and sound judgment
• You’re curious about improving how teams work, with experience maintaining project management systems, optimizing workflows, vendor operations, and identifying opportunities for operational improvements
• You’re familiar with platforms such as Asana, Jira, Airtable, Workfront, or similar project management tools, and are interested in AI-enabled workflow optimization, automation, and emerging creative technologies

Benefits & Growth:

• Generous and competitive benefits package
• New hire stock equity (RSUs) and employee stock purchase plan
• Continuous career development and pathing opportunities
• Employee-focused best in class onboarding
• Internal mentor and cross-departmental buddy program
• Friendly and inclusive workplace culture

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan.

The reasonably estimated yearly salary for this role at Datadog is: $94,000 - $125,000 USD

About Datadog:

Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.

Equal Opportunity at Datadog:

Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.

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