Senior Creative Director, Learning Experience & AI

Cencora, Inc.; North Carolina; On-site; USD 150,000 - 235,000; Full time

Job summary

Cencora University is hiring a Senior Creative Director to own how people experience learning. You will shape the creative vision, set design standards, and lead an integrated global team across learning, facilitation, and instructional design.

You will drive AI-native design, delivery quality, and scalable assets while partnering with enterprise leaders to align learning with business outcomes and industry best practices.

Qualifications

• Bachelor's degree in visual design, instructional design, or related field; master's preferred.
• 12+ years of progressive experience in learning and development, creative direction, and digital content.
• 7+ years leading multidisciplinary teams in a formal people-leadership role.
• Proven track record delivering enterprise-scale learning experiences across modalities.
• Demonstrated success partnering with senior executives and translating business needs into learning solutions.
• Hands-on experience applying generative AI and AI-enabled workflows to learning content.
• Experience collaborating with measurement, analytics, operations, and technology teams.
• Knowledge of learning design, adult learning, storytelling, and accessibility standards (WCAG).
• Proficiency with AI and creative production tools ( ElevenLabs, Synthesia, HeyGen, Articulate, Adobe CC, Figma).
• Exceptional consulting, strategic thinking, and executive stakeholder management skills.
• Portfolio of shipped learning or digital experiences preferred.

Responsibilities

• Set the creative vision, design standards, and quality expectations for Cencora University learning experiences.
• Own end-to-end learning product lifecycle from intake to continuous improvement.
• Define content architecture and a design system for modular, personalized learning across domains.
• Lead modernization of learning modalities and AI-native design.
• Partner with senior leaders to diagnose needs and translate priorities into learning strategies.
• Drive delivery excellence across in-person, virtual, and digital environments.
• Embed evaluation and analytics into product design to show business value.
• Build scalable practices and manage budgets, agencies, and partners.

Skills

Generative AI

Learning experience design

Executive stakeholder management

Creative direction

Multidisciplinary team leadership

LMS/LXP/xAPI knowledge

Education

Bachelor's degree in design or related field

Master's degree preferred

12+ years in learning and development/digital learning

7+ years leading multidisciplinary teams

Tools

ElevenLabs

Synthesia

HeyGen

Articulate 360

Adobe Creative Cloud

Figma

Job description

Cencora University is hiring a Senior Creative Director to own how people experience learning. You will shape the creative vision, set design standards, and lead an integrated global team across learning, facilitation, and instructional design.

You will drive AI-native design, delivery quality, and scalable assets while partnering with enterprise leaders to align learning with business outcomes and industry best practices.