Senior Courts Operations Manager

Tarrant County; Fort Worth (TX); On-site; USD 70,000 - 90,000; Full time

Job summary

Tarrant County's Criminal Courts Division seeks a dynamic leader to manage daily operations, ensuring accurate, timely, and professional service to the courts, private attorneys, the District Attorney's office, and the public.

The role supervises three Assistant Managers, directs office policies, monitors compliance with state and federal laws, and contributes to budgeting and collection initiatives, while representing the County Clerk's office at meetings and conferences.

Qualifications

• Bachelor’s degree or equivalent experience in lieu of degree.
• Minimum of five (5) years office/customer service experience including three (3) years in a supervisory/management capacity.
• Master’s degree may substitute for two (2) years of the required experience.
• Intermediate to Advanced knowledge of Microsoft Office programs, including Word, PowerPoint, Outlook, and Excel (pivot tables and charts).
• Display excellent verbal and written communication, presentation skills, and demonstrated effective leadership and organization.

Responsibilities

• Manages the daily operations of the Criminal Courts Division.
• Ensures compliance with all rules, statutes and standards for case filing, electronic filing, indexing, accessing and restricting access through extensive research and monitoring of changes.
• Prepares annual budgetary input for Criminal Courts Division and assists in the preparation of all County Clerk estimated revenues.
• Directs the daily activities of Assistant Managers.
• Resolves Personnel issues up to and including third level discipline with recommendations for further actions.
• Interviews applicants and makes recommendations for hiring and/or promotions.
• Coordinates the submission of subordinate performance appraisals through validating accuracy, developing feedback and setting goals.
• Coordinates the archiving of documents retained by this office for permanent storage and irretrievability.
• Represents the County Clerk's office at various county meetings, state and national conferences.
• Develops a career path for entry level employees with corresponding training procedures and manuals.
• Reviews and evaluates current case and document management, cashiering, indexing and automated systems for future requirements and system efficiencies.
• Establishes and maintains communication with other County, State, Federal and Municipal agencies.
• Monitors fee collections, cash bond transactions and other cash transactions.
• Provides trend analysis for document type filings, fee increases, data usage, annual filings, external changes affecting filings, and potential revenue sources.
• Reviews, researches and tracks proposed legislation. Provides estimated fiscal impact and recommends implementation of new policies to comply with newly enacted legislation.
• Develops reporting standards and formats for various entities including the County Clerk, County Criminal Judges, Justices of the Peace, the County Auditor, the Office of Court Administration and the County Administrator.
• Monitors compliance with Art. 103.0033, Code of Criminal Procedure. Ensures all elements are detailed for audit by State Comptroller.
• Monitors Omnibase reports, submissions and closures. Researches discrepancies.
• Assists in establishing collection goals for cases with delinquent accounts in which sentences were imposed before and after implementation of collections program.
• Creates reports and documents all actions taken in the collection of delinquent accounts. Reviews status and progress reports for trends and problem resolution.
• Ensures the confidentiality of personal information on applications by monitoring the micro-imaging and eventual destruction of applications.
• Participates in continuing education for collection professionals and establishes high standards in subordinates. Secures continuing education and training for subordinates as needed and as available.
• Performs all related duties as assigned.

Skills

Leadership

Supervisory experience

Budgeting

Policy development

Communication

Education

Bachelor’s degree or equivalent experience

Master’s degree substitution for experience

Tools

Microsoft Office

Pivot tables

Job description

Tarrant County's Criminal Courts Division seeks a dynamic leader to manage daily operations, ensuring accurate, timely, and professional service to the courts, private attorneys, the District Attorney's office, and the public.

The role supervises three Assistant Managers, directs office policies, monitors compliance with state and federal laws, and contributes to budgeting and collection initiatives, while representing the County Clerk's office at meetings and conferences.