Senior Coordinator, Revenue Cycle (Hybrid)

CVS Health; Monroeville (Allegheny County); On-site; USD 26,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Retirement savings

Wellness programs

Job summary

CVS Health Specialty Pharmacy in the Monroeville area is looking for a Senior Coordinator to compile, review, and process routine reports that support compliance and accounts receivable flow. The role identifies trends, communicates findings to leadership, and helps ensure accurate billing under medical and pharmacy benefits.

The incumbent will mentor staff, provide training, and assist with process improvements while maintaining HIPAA compliance in a fast-paced environment.

Qualifications

• 2 years of healthcare experience within billing, collections, benefits, or AR Support.
• 1 year of experience using Microsoft Excel for reporting.

Responsibilities

• Process routine A/R reports and support compliance requirements.
• Identify trends, issues, and potential impact for leadership review.
• Review patient accounts for billing and insurance accuracy.
• Respond to self-pay and patient balance inquiries.
• Validate bulk adjustments, vendor referrals, and CBG status updates.
• Support colleague training, mentorship, and process guidance.
• Help maintain a high performing, engaged team.
• Follow HIPAA, PHI, and related compliance requirements.

Skills

Healthcare billing/AR experience

Excel reporting

Education

High school diploma or equivalent

Job description

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.

Position Summary

CVS Health Specialty Pharmacy, a mail service pharmacy in the Monroeville area, is seeking a Senior Coordinator. In this role, the colleague is responsible for compiling, reviewing, and processing routine reports to support compliance and meet A/R process flow expectations. The role also identifies and quantifies trends or issues, then communicates findings and potential impact to the appropriate members of the leadership team.

This colleague will review patient accounts for accurate billing and insurance processing under both medical and pharmacy benefits, respond to email inquiries related to patient balances and concerns, and support a high-performing, highly engaged team through mentorship, training, and process support.

Key Responsibilities

• Process routine A/R reports and support compliance requirements.
• Identify trends, issues, and potential impact for leadership review.
• Review patient accounts for billing and insurance accuracy.
• Respond to self-pay and patient balance inquiries.
• Validate bulk adjustments, vendor referrals, and CBG status updates.
• Support colleague training, mentorship, and process guidance.
• Help maintain a high performing, engaged team.
• Follow HIPAA, PHI, and related compliance requirements.

Required Qualifications

• 2 years of healthcare experience within billing, collections, benefits, or AR Support
• 1 year of experience using Microsoft Excel for reporting.

Preferred Qualifications

• Experience with A/R reporting, including trending, aging, and forecasting.

Education

• High school diploma or equivalent

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$18.50 - $35.29

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 09/25/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.