Senior Coordinator, Network & Systems

Oakland Athletics; Las Vegas (NV); On-site; USD 70,000 - 90,000; Full time

Job summary

Oakland Athletics in Las Vegas, NV seeks a Senior Coordinator for the Network & Systems team within Information Technology. This role provides technical support across enterprise networks, systems, and end-user environments spanning offices, venues, and event locations.

You will help ensure reliable connectivity, stable infrastructure, and responsive desktop support for staff and event personnel. The position involves front-line troubleshooting, routine administration, and operational support of

Qualifications

• 1-3 years of professional experience in network administration, IT support, or enterprise infrastructure roles.
• Strong understanding of TCP/IP, DNS, DHCP, VLANs, and subnetting.
• Experience with Windows and macOS desktops; knowledge of Windows Server and/or Linux.
• Familiar with enterprise networking hardware (Cisco, Extreme, Aruba) and wireless networks.
• Willing to work nights, weekends, on-call during events and travel up to 10%.
• Preferred certifications such as CCNA or CompTIA Network+.

Responsibilities

• Monitor enterprise network performance across offices, venues, and remote sites.
• Manage and support enterprise LAN, WAN, Wi-Fi, VPN, and internet connectivity.
• Troubleshoot network outages, latency, and connectivity issues.
• Provide end-user support for Windows and macOS devices.
• Install, configure, and maintain laptops, desktops, peripherals, and mobile devices.
• Troubleshoot hardware, OS, and application issues for end users.
• Monitor and support on-prem and virtual server environments.
• Perform system administration tasks (user accounts, permissions, services, patching).
• Support identity and access systems (Active Directory, Azure AD, SSO).
• Assist with backups, restores, and basic disaster recovery tasks.
• Respond to incidents and service requests via ticketing systems.
• Follow change management, security, and compliance procedures.
• Document network diagrams, configurations, incidents, and SOPs.
• Maintain clear documentation, runbooks, and knowledge base articles.
• Support conference rooms, AV equipment, printers, and collaboration tools.
• Assist with endpoint management tools.
• Support onboarding/offboarding of employees.

Skills

Network administration

IT support

Enterprise infrastructure

TCP/IP networking

DNS/DHCP

VPN

Windows/macOS desktops

Documentation

Education

Associate's or Bachelor's degree in IT, Computer Science, or related field

Equivalent experience

Tools

Cisco

Extreme

Aruba

Azure AD

Active Directory

Windows Server

Linux

Ticketing systems

Job description

Position: Senior Coordinator, Network & Systems Department: Information Technology Reporting Manager: Director, Technology Status: Full-Time Job Classification: Non-Exempt Location: Las Vegas, NV

About the A's:

The A's are a baseball team founded in 1901. They have a rich history, having won nine World Series championships and 15 American League pennants. The A's are known for pioneering the "Moneyball" approach to team-building, which focuses on using statistical analysis to identify undervalued players. In addition to their success on the field, the A's also have a positive and dynamic work culture. They have been recognized twice as the Front Office Sports, Best Employers in Sports. The A's are defined by their core pillars of being Dynamic, Innovative, and Inclusive. Working for the A's offers the opportunity to be part of an innovative organization that values its employees and strives to create a positive work environment.

Description:

This role provides technical support across enterprise networks, systems, and end-user environments spanning offices, venues, and event locations. The position ensures reliable network connectivity, stable systems infrastructure, and responsive desktop support for staff and personnel, supporting both day-to-day operations and event activities.

Responsibilities include front-line troubleshooting, routine administration, and operational support of networks, servers, and systems platforms to maintain secure, high-availability services that meet business needs.

Responsibilities:

• Monitor enterprise network performance and availability across offices, venues, and remote sites.
• Manage and support enterprise LAN, WAN, Wi-Fi, VPN, and internet connectivity.
• Perform troubleshooting for network outages, latency, and connectivity issues.
• Provide end-user support for Windows and macOS devices.
• Install, configure, and maintain laptops, desktops, peripherals, and mobile devices.
• Troubleshoot hardware, OS, and application issues for end users.
• Monitor and support on-perm and virtual server environments.
• Perform system administration tasks (user accounts, permissions, services, patching).
• Support identity and access systems (Active Directory, Azure AD, SSO).
• Assist with backups, restores, and basic disaster recovery tasks.
• Respond to incidents and service requests via ticketing systems.
• Follow change management, security, and compliance procedures.
• Document network diagrams, configurations, incidents, and standard operating procedures.
• Maintain clear documentation, runbooks, and knowledge base articles.
• Support conference rooms, AV equipment, printers, and collaboration tools.
• Assist with endpoint management tools.
• Support onboarding/offboarding of employees.

Qualifications/Requirements:

• 1-3 years of professional experience in network administration, IT support, or enterprise infrastructure roles.
• Understanding of networking (TCP/IP, DNS, DHCP, VLANs, subnetting).
• Knowledge of enterprise networking hardware and wireless networking (Cisco, Extreme, Aruba, or similar).
• Understanding of network security principles and best practices.
• Experience using monitoring, alerting, and ticketing systems.
• Strong troubleshooting, communication, and documentation skills.
• Experience with Windows and macOS desktop environments and knowledge of Windows Server and/or Linux systems.
• Understanding of endpoint security and access control best practices.
• Strong customer service, troubleshooting, and communication skills.
• Ability to work effectively in fast-paced, event-driven environments.
• Willing and able to work nights, weekends, and on-call support, especially during events.
• Willing and able to travel up to 10% of the time
• Combination of office, data center, venue, and on-site troubleshooting environments
• Associate's or Bachelor's degree in IT, Computer Science, or related field (or equivalent experience) is preferred.
• Certifications such as CompTIA Network+, CCNA, or equivalent is preferred.
• Exposure to cloud platforms (Azure, AWS) and endpoint management tools is preferred.
• Experience supporting enterprise, venue, or event-based IT environments is preferred.

The A's Social Impact & Belonging Statement:

Social Impact & Belonging are in our organizational DNA. Our commitment to these values is unwavering - on and off the field. Together, we continue to build an inclusive, innovative, and dynamic culture that encourages, supports, and celebrates belonging and amplifies all voices. Combining a collaborative and innovative work environment with talented team members, we've created a workforce in which every team member has the tools to reach their full potential.

Equal Opportunity Consideration:

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.