Senior Coordinator for Residence Life

The University of Texas at El Paso; El Paso (TX); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Medical, Prescription, Life Insurance

Dental

Vision

UT Flex

Short- and long-term disability

Retirement Programs

Paid Vacation & Sick Leave

Paid Holidays

Employee Discounts & Perks

Employee Education Assistance

Job summary

The University of Texas at El Paso seeks an on-site Residence Life Professional to lead housing operations. You will supervise Resident Assistants and Desk Assistants, oversee training, and manage crisis response, student conduct, and community development in on‑campus housing.

The role requires collaboration with campus offices, supervision of staff, evening/weekend availability, and a commitment to a residence-life program aligned with UTEP's mission.

Qualifications

• Education: Bachelor’s Degree
• Three years of professional experience in on-campus housing or residence life, with supervision of student staff.

Responsibilities

• Provides leadership, supervision, and development for Resident Assistants and Desk Assistants; direct supervision of 8–12 student staff.
• Provides crisis management and administrative oversight within the designated area.
• Oversees staff training, performance reviews, and program development.
• Coordinates student conduct processes and collaboration with campus offices.
• Advises hall council and supports student leadership opportunities.
• Manages summer operations, move‑in/out periods, and on-site housing logistics.
• Collaborates with campus partners to ensure safety, resources, and effective housing operations.

Skills

Staff supervision

Crisis management

Student development

Leadership

Communication

Education

Bachelor’s Degree

Job description

Position Information

Hiring Department: Housing and Residence Life

Reports To: Assistant Director of Residence Life

Job Location: On-site; El Paso, TX

Posting End Date: Open until filled. This posting may close once a sufficient number of qualified applications have been received.

Hours: 40 hours per week, standard Monday- Friday 8:00am- 5:00pm, flexibility is required on evenings and weekends

FLSA status: Exempt

Earliest Start Date: 09/01/2026

Salary: Commensurate with experience.

Required Application Materials

• Resume
• Cover Letter
• List of three references

This position requires full-time, live-in residency at the designated Residence Life location, with the employee expected to maintain their primary residence on-site for the duration of employment.

Position Summary

Provides overall management and leadership in residential communities. Principal responsibilities include staff supervision and development, residential education, community development, crisis management, administration and building management, student discipline, hall council advising, summer operations, and other department/university-wide responsibilities. Serves as the primary professional staff member available in student housing for student contact, thus, must be available to students in the evening and weekend as required.

Statement Of Duties And Responsibilities

Staff Supervision and Development

• Provides leadership, supervision, and development for the Resident Assistants and Desk Assistants and Desk Assistant staff. Direct supervision for 8-12 student staff.
• Selects, trains, and supervises student staff members.
• Assists in the development and implementation of departmental training sessions prior to each semester.
• Provides for each Resident Assistant, Desk Assistant personal and para-professional development through periodic performance reviews.
• Facilitates on-going team building and staff development opportunities.
• Assists in the development of techniques for evaluating the Resident Assistants and Desk Assistants

Residential Education

• Responsible for creating an environment that fosters living and learning for all on-campus housing.
• Conducts formal and informal assessments to determine the needs of residents.
• Provides leadership for themed housing programs that are offered on campus.
• Responds to and counsels students on academic and social issues that arise.
• Provide opportunities for students and staff to learn from the UTEP Edge program

Community Development

• Responsible for fostering a sense of community in on-campus housing.
• Works with the Resident Assistant and Desk Assistants in the development of activities designed to develop connections between residents.
• Uses creative and innovative methods to personally connect to residents.
• Provides guidance and referral assistance to campus and community resources to individual students as deemed necessary.
• Provides training for Resident Assistants and Desk Assistants on campus and community resources so that they can provide guidance to students.
• Response to roommate conflicts and other resident concerns.
• Identifies at‑risk students through personal and staff interactions.
• Counsels at‑risk students about campus resources and/or refer the student to appropriate campus departments or community agencies.

Crisis Management

• Responsible for the management and referral of incidents that occur in designated building(s).
• Participates in on-call duty rotation to provide support to the residential population.
• Works closely with the Division of Student Affairs, Office of Student Conduct and Conflict Resolution, University Counseling Center, University Police Department, and other campus/local resources.
• Develops and maintains awareness of campus and community resources.

Administration and Building Management

• Responsible for day-to-day administrative oversight within designated area.
• Provide hands-on leadership during move‑in and move‑out times.
• Participates in regular building tours for perspective students.
• Conduct regular weekly walk-through of designated area
• Coordinate the monthly Health and Safety Inspections within designated area.
• Coordinates the program budgets for the staff and area accounts.
• Manages the occupancy and assignment procedures and records along with the Assistant Director of Operations.
• Coordinates damage accountability and billing process.
• Ensures the proper management of keys (student room, common area, and staff/office keys).
• Builds relationships with housekeeping, maintenance, and other departments to ensure the physical environment is maintained at optimum levels.
• Responsible for one of the following department‑wide initiatives
• Student Staff Selection
• Student Staff Training
• Engagement Development

Student Conduct

• Responsible for the student conduct process in designated area.
• Manages student conduct cases utilizing procedures outlined by the Office of Student Conduct and Conflict Resolution.
• Works closely with the Office of Student Conduct and Conflict Resolution to adjudicate student conduct cases as detailed in the Handbook of Operating Procedures and regents Rules and Regulations.
• Develops pro‑active solutions to address student conduct issues.

Hall Council Advising

• Responsible for the development of strong student leadership opportunities within the department.
• Establishes strong partnerships with Student Government Association.
• Recruits and actively supports the formation of hall council(s).
• Promotes hall council as they work to accomplish their goals.
• Facilitates individual and team development opportunities for student leaders.

Summer Operations

• Responsible for summer collateral assignments.
• • Summer Student Housing
  • Summer Intern Housing
  • Camps and Conferences Housing
• Assists the Department and Division with New Student Orientation program.
• Ensures the completion of the summer turn process in preparation of the fall semester.

Department/University-Wide Responsibilities

• Responsible for assisting with a variety of departmental and/or campus-wide committees and projects.
• Serves on multiple department or division committees.
• Participates in summer orientation and related activities.
• May teach or assist with the UNIV 1301 Living Learning class.

Knowledge of all Microsoft Office software and able to learn and use institutional software systems.

Complies with all State and University policies.

Other duties may be assigned.

Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.

Qualifications

Required Qualifications

Education: Bachelor’s Degree

Experience: Three year professional experience in an on-campus, residence life department or campus housing department. Prior experience and supervision of student staff required.

This position requires full-time, live-in residency at the designated Residence Life location, with the employee expected to maintain their primary residence on-site for the duration of employment.

Preferred Qualifications

Master’s Degree

Why Pick UTEP

The University of Texas at El Paso (UTEP ) is a comprehensive public research university that is increasing access to excellent higher education. We advance discovery of public value and positively impact the health, culture, education, and economy of the community we serve.

UTEP is America’s leading Hispanic‑serving university. Located at the westernmost tip of Texas, where three states and two countries converge along the Rio Grande, 84% of our 26,000 students are Hispanic, and half are the first in their families to go to college. UTEP offers 170 bachelor’s, master’s and doctoral degree programs at the only open‑access, top‑tier research university in America.

This is an especially exciting time to join UTEP as it advances the goals of its 2030 Strategic Plan. Built around the institution’s core strengths—its location, its people, its supportive culture, and its community partnerships—the plan lays out a bold vision for the next decade, aimed at maximizing the University’s regional impact and national stature.

What UTEP Offers

Miner Perks and Benefits

• Benefit Package includes: Medical, Prescription, Life Insurance and Wellness platform
• Voluntary Benefits: Dental, Vision, Additional life insurance, UT Flex, Short and Long ‑ term disability plans
• Retirement Programs
• Longevity Pay
• Paid Vacation & Sick Leave
• Paid Holidays
• Employee Discounts & Perks
• Employee Education Assistance program
• And much more! Visit our Benefits Summary Page for more information on our additional benefits.

Disclaimer: Eligibility for perks and benefits may vary based on part‑time or full‑time employment.

Additional Information

Note: To the extent that this position involves research, work, or access to critical infrastructure as referenced in Executive Order GA‑48, being hired for and continuing to be employed in this position requires the ability to maintain the security or integrity of the infrastructure.

The primary accountabilities are intended to describe the general content of and requirements of this position and are not intended to be an exhaustive statement of duties. Incumbents may perform all or some of the primary accountabilities listed. Specific tasks or responsibilities will be documented in the incumbents’ performance objectives as outlined by the incumbents’ immediate supervisor or manager. This position is security‑sensitive and subject to Texas Education Code 51.215, which authorizes the employer to obtain criminal history record information. A valid driver’s license issued by the State where the applicant resides and insurability as defined in UTS 157 may be required to perform the position's essential functions.

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to feel; and reach with hands and arms. The employee is occasionally required to stand; walk; and talk or hear. The employee is regularly required to talk or hear. Special vision requirements are close vision and color vision. The employee must regularly be able to lift and move up to 50 lbs.

The employee should have the ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

The employee should have the ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

The noise level for this work environment is usually moderate.

In keeping with its access, excellence, and impact mission, The University of Texas at El Paso is committed to a learning and working environment that honors the talents, respects the differences, and nurtures the growth and development of all.

We seek to attract faculty and staff who share our commitment.

The University of Texas at El Paso is an Equal Opportunity Employer.

The University does not discriminate on the basis of race, color, national origin, sex, religion, age, disability, genetic information, veteran status, sexual orientation, or gender identity in employment or the provision of services in accordance with state and federal law. Discrimination on the basis of sex includes an employee’s or prospective employee’s right to free from sexual harassment under Title IX of the Higher Education Amendments of 1972.

Inquiries—including the filing of a Formal Complaint or reporting an incident—about the application of Title IX may be referred to the Title IX Coordinator, who can be reached by phone at (915) 747‑8358, by email at [e-mail] , or by mail at 500 W. University Ave., El Paso, TX, Kelly Hall, Room 223C.

For accommodation information for employees and applicants with disabilities, please contact UTEP's Equal Opportunity Office at [e-mail].