Senior Controls & QA Analyst

Bank of America; Atlanta (GA); On-site; USD 70,000 - 110,000; Full time

Job summary

Bank of America in the United States seeks a controls-focused analyst to drive and execute internal control discipline and operational excellence within Global Payments Solutions. You will monitor and test controls, implement QA processes, and collaborate with cross-functional teams to identify issues and remediation opportunities.

Responsibilities include overseeing risk controls, conducting QA reviews, supporting regulatory exams and audits, and driving process improvements to strengthen

Qualifications

• 2–3 years of experience in a similar role or function.
• Detail oriented with strong analytical and problem solving skills.
• Strong verbal and written communication skills.
• Ability to prioritize and execute tasks across global and cross-functional teams.
• Self-motivated, innovative and decisive thinking.
• Strong organizational skills.
• Ability to collaborate across multiple organizations and teams.
• Strong risk mindset with background in identifying, measuring, and mitigating risk.

Responsibilities

• Oversees the design and effectiveness of the risk and control environment to support Global Payments Solutions and ensure adherence to enterprise-wide standards.
• Supports the monitoring and testing of controls by evaluating data to identify issues and control improvements for remediation.
• Implements optimized controls and enhanced QA practices to support business continuity efforts.
• Conducts and coordinates quality inspection reviews to enhance employee performance and control effectiveness.
• Performs QA activities including executing on controls, managing cases, and reporting results.
• Executes initiatives by identifying areas of potential testing automation, procedural updates, thematic trends, test script updates, and coaching opportunities to enhance QA program success.
• Supports the overall management of and research required for regulatory exams, internal audits, and other monitoring and inspection reviews and evaluates data and information relevant to inspection metrics to support governance activities for dashboard reporting.

Skills

Controls Management

Analytical Thinking

Attention to Detail

Problem Solving

Written Communications

Decision Making

Innovative Thinking

Prioritization

Research

Job description

Bank of America in the United States seeks a controls-focused analyst to drive and execute internal control discipline and operational excellence within Global Payments Solutions. You will monitor and test controls, implement QA processes, and collaborate with cross-functional teams to identify issues and remediation opportunities.

Responsibilities include overseeing risk controls, conducting QA reviews, supporting regulatory exams and audits, and driving process improvements to strengthen