Senior Content Strategist, Payments Storytelling Lead

JPMorgan Chase & Co.; Plano (TX); On-site; USD 90,000 - 145,000; Full time

Job summary

JPMorgan Chase & Co. seeks a Senior Associate, Content Strategist for JPMorgan Payments to shape editorial programs across global markets.

You will translate complex payments topics into clear narratives and drive multi-channel storytelling, partnering with product, sales, regional teams to scale content across the organization. This role offers the opportunity to build thought leadership, own end-to-end content programs, and optimize topics with data insights within a large financial services

Qualifications

• Formal training or certification in Content Strategy with 5+ years applied experience.
• Strong editorial judgment and ability to shape points of view.
• Experience in editorial or newsroom environments or brand publications.

Responsibilities

• Develop and operationalize a thought leadership and editorial strategy across global markets.
• Drive point-of-view development with compelling story angles and editorial judgment.
• Lead narrative editing across formats to ensure clarity and consistent brand voice.
• Own end-to-end execution of content programs from ideation to delivery.
• Publish and maintain content across digital platforms with CMS management.
• Manage editorial calendars and workflows for on-time delivery.
• Partner with product, sales, regional and marketing teams to align content with go-to-market motions.
• Build repeatable content templates, playbooks, and governance frameworks.
• Apply performance insights to optimize topics, formats, and channel plans.
• Support launch and scaling of new content programs within a large organization.

Skills

Content strategy

Editorial judgment

Narrative development

CMS experience

Stakeholder management

Project management

Storytelling

Editorial leadership

Education

Content Strategy certification

Tools

CMS (Content Management System)

SEO principles

Analytics tools

AI tools

Job description

JPMorgan Chase & Co. seeks a Senior Associate, Content Strategist for JPMorgan Payments to shape editorial programs across global markets.

You will translate complex payments topics into clear narratives and drive multi-channel storytelling, partnering with product, sales, regional teams to scale content across the organization. This role offers the opportunity to build thought leadership, own end-to-end content programs, and optimize topics with data insights within a large financial services