Senior Content Management Analyst

Wolters Kluwer N.V.; Riverwoods (IL); On-site; USD 67,000 - 116,000; Full time

Job summary

Wolters Kluwer in Riverwoods, IL is seeking a tax compliance professional with 3+ years of experience and strong knowledge of U.S. federal and state tax laws.

You’ll partner with the Content Manager for the IQ/Advisor team to track tax developments, develop content, and support Axcess/AC across multiple teams. The role requires CPA and cross-functional collaboration, with duties spanning writing, data analysis, and advisor-focused content creation.

Qualifications

• Minimum of three years’ experience working in tax compliance.
• Strong knowledge of U.S. federal and state tax laws.
• Excellent written and verbal communication skills.
• Ability to work as a cross-functional team member.
• CPA certification is preferred.

Responsibilities

• Track changes to tax law and monitor developments to identify searchable events linked to tax forms.
• Collaborate with software, product management, editorial and other teams on CCH Axcess Advisor.
• Interpret federal and state tax developments for taxpayer reporting needs.
• Create and build Excel queries to identify affected taxpayers.
• Write sample client letters explaining tax developments.
• Coordinate content loading to Axcess/AC across teams.
• Assist with content development for federal legislative developments.

Skills

Project Management

Advanced Writing

Data Analytics

Collaborative Coordination

CMS Advanced Use

Trend Analysis

Mentorship

Education

CPA

Bachelor’s degree

Tools

CCH Axcess

Excel

Job description

Job Description Summary A successful candidate for the position will have at least 3 years of experience in tax compliance and a strong working knowledge of U.S. federal and state tax laws. This position reports to the Content Manager for the IQ/Advisor team, TAA R&L.

Essential Duties and Responsibilities

• Track changes to tax law and monitor developments in the tax community to identify items that can be searchable events (tied to fields on tax forms)
• Work with cross-functional teams (software, developers, product management, production, and editorial) on the development and maintenance of CCH Axcess Advisor
• The candidate must also have an understanding of federal and state tax returns and how to interpret information from tax developments (legislation, regulations, guidance from tax authorities, court rulings, and real-world events) in a manner that leads to an understanding of how that information would impact a taxpayer’s reporting requirements
• Knowledge of CCH Axcess is required
• Act as advisor on advanced and broad-ranging projects
• Participate in new product development as needed
• Create and build queries in Excel to identify affected taxpayers within Axcess using the tax form fields
• Create ELPs/explanations to inform practitioners of these tax developments
• Write sample client letters that practitioners can send to their clients explaining tax developments
• On a rotating basis, coordinate the loading of content to Axcess/AC across several teams
• On occasion, assist with content creation for federal legislative developments in the preparation/loading of federal ELPs and queries

Skills

• Project Management: Ability to manage content projects from start to finish
• Advanced Writing: Skilled in content creation and editing
• Data Analytics: Proficiency in analyzing and interpreting data
• Collaborative Coordination: Strong teamwork and collaboration skills
• CMS Advanced Use: In-depth knowledge of CMS systems
• Trend Analysis: Ability to research and apply industry trends
• Mentorship: Skills in guiding and mentoring junior staff

Education

• CPA
• Bachelor’s degree

Core Competency Requirements

• Minimum of three years’ experience working in tax compliance
• Good organizational and planning ability
• Solid knowledge of U.S. tax legislation
• Good motivational skills
• Ability to work as a cross-functional team member
• Good oral and written communication skills
• Troubleshooting issues (taking initiative)

Our Interview Practices

To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

Compensation

Compensation: $66,700.00 - $116,400.00 USD Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process.

Additional Information

Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to:

• Medical
• Dental
• Vision Plans
• 401(k)
• FSA/HSA
• Commuter Benefits
• Tuition Assistance Plan
• Vacation and Sick Time
• Paid Parental Leave

Full details of our benefits are available upon request.

If making a difference matters to you, then you matter to us. Join us, at Wolters Kluwer, and be part of a dynamic global technology company that makes a difference every day. We’re innovators with impact. We provide expert software and information solutions that the world’s leading professionals rely on, in the moments that matter most. You’ll make a real difference in the lives of millions of people. Together with our customers, we help to advance sustainability, health, justice, prosperity, and commerce around the world. You can thrive at Wolters Kluwer, where diversity is core to our collective strength and high performance. Be your unique self, share your creative ideas, do your best work, and take time to grow in our caring and inclusive culture where you belong. Wolters Kluwer reported 2025 annual revenues of €6.1 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs more than 21,000 people worldwide. Our customers work in industries that impact the lives of millions of people every single day.

Our mission is to empower our professional customers with the AI-powered solutions they need to make critical decisions, achieve successful outcomes, and increase productivity. We deliver trusted, AI-powered expert solutions that combine deep domain knowledge, proprietary content, and advanced technology to provide expert-validated insights, automate workflows, and drive better outcomes. Today, nearly 70% of our digital revenues come from AI-powered solutions, reflecting our strategic focus on embedding AI into professional workflows and delivering measurable productivity gains. We are committed to helping professionals navigate complexity, improve the way they work, and solve critical challenges through cloud-based, AI-powered platforms that integrate seamlessly into their workflows and ecosystems. Our solutions are designed to deliver impact when it matters most, especially in high-stakes environments where accuracy and trust are essential. With a nearly 190-year legacy, Wolters Kluwer continues to evolve its portfolio of digital solutions and services to meet the changing needs of professionals worldwide, enabling them to work faster, make smarter decisions, and deliver better outcomes. For more information about our solutions and organization, visit www.wolterskluwer.com, or follow us on LinkedIn, Instagram and Facebook.

Wolters Kluwer has a dedicated team of experienced talent acquisition professionals who are ready to hear what makes you tick and share how Wolters Kluwer can help you achieve your goals and ambitions. Here Rasi Fawaz shares some tips on what recruiters are looking for on a resume. As a global organization, we recognize that solving a wide range of complex problems requires diverse perspectives and innovative thinking. We know that bringing our best to our customers, communities, and other key stakeholders requires a highly engaged and talented workforce – one that represents the diversity of those we serve and the communities where we live and work. We aim to provide a welcoming environment and equitable opportunities for all employees regardless of background, nationality, race, ethnicity, gender, gender identity, age, sexual orientation, marital status, disability, or religion. This principle is ingrained in our company values and articulated in our Code of Business Ethics. At Wolters Kluwer, you’ll feel valued for your contributions, and you’ll know that your health, safety, and well-being are important to us. Our well-being benefits provide tools, programs, and resources to help our diverse employees feel healthy, happy, safe, and prosperous. Our global Together we thrive well-being program reflects our commitment to supporting colleagues across physical, mental, social, and financial well-being.

That commitment has been recognized externally through Ragan’s Top Places to Work for Employee Wellbeing: Large Organization in 2024. More recently, Wolters Kluwer was recognized by Forbes as one of America’s Best Large Employers 2026 and America’s Best Employers for Engineers 2026. In 2025, Wolters Kluwer was also recognized by Forbes as one of America’s Best Employers for Women. To ensure we continue to drive innovation that enables us to develop products and services to best serve our customers, we cultivate a workplace culture rooted in mutual respect, bringing forward insights from a wide range of backgrounds, perspectives, and experiences. We are also committed to complying with laws requiring equal opportunity in hiring, promotion, and other employment decisions. All qualified applicants will receive consideration without regard to race, color, religion, sex (including pregnancy, gender identity, transgender status, and sexual orientation), national origin, disability, age, genetic information, veteran status, or any other characteristic protected by applicable law, and we do not tolerate discrimination on any of these bases.

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