Senior Consulting Manager

Cognizant; Richmond (VA); On-site; USD 99,000 - 159,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

401(k)

Stock Purchase Plan

Job summary

Cognizant is seeking a Sr. Consulting Manager to lead business analysis on payer initiatives within Healthcare Global Consulting. The role requires deep payer domain knowledge, senior BA leadership, and experience guiding cross-functional teams.

Responsibilities include elicitation, requirements traceability, and advising on process design across multiple projects, with opportunities for AI-enabled workflow innovation. Travel may be extensive.

Qualifications

• Payer knowledge in claims, membership, products, provider & network data, or member services.
• 10+ years in business analysis, process design, or healthcare consulting, with lead-analyst experience.
• Proven ability to facilitate workshops and elicit requirements from technical and non-technical stakeholders.
• Strong command of requirements documentation, traceability, and delivery methodologies (Agile, Waterfall, hybrid).

Responsibilities

• Lead business analysis and end-to-end traceability on payer initiatives.
• Facilitate workshops with SMEs, business owners, and delivery teams to define features and requirements.
• Serve as SME for BA and process design; peer-review junior/associate analysts.
• Collaborate with PM, Initiative Owner, and Enterprise Architect to validate scope and manage multiple initiatives.
• Produce/ contribute to artifacts: BRD, Epics, Features, User Stories, RAID Log, TRM.

Skills

Payer knowledge

Workshop facilitation

Requirements documentation

Delivery methodologies

AI in BA

Education

Bachelor's degree

MBA or master's

Tools

Jira

ADO

ALM

Facets

QNXT

HealthEdge

Job description

Title: Sr. Consulting Manager (w/ Healthcare - Payer exp.) (Healthcare Global Consulting Practice)

Level: Sr. Manager/ Location: United States based

About Cognizant

Cognizant is one of the world’s leading professional services companies, transforming clients’ business, operating, and technology models for the digital era. Our industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Learn more at https://www.cognizant.com/us/en. About Cognizant Consulting Cognizant Consulting is a global consulting organization delivering strategic and domain consulting through industry and technology expertise. With 6,000+ consultants worldwide, we drive technology-enabled business transformation, improve operational productivity, and increase shareholder value across Strategy, Enterprise Architecture, Process Transformation, and Domain Solutions.

Role

Overview Serves as the lead business analysis and process-design professional on payer initiatives. He/she discerns business needs, facilitates and elicits requirements, and ensures end-to-end traceability from business intent through delivered solution. Acting as the lead analyst on assigned initiatives, the Senior Consulting Manager works across multiple efforts simultaneously, validates scope with sponsoring stakeholders, and serves as a SME and quality reviewer for junior analysts.

Responsibilities

• Serve as lead business analyst/consultant on payer initiatives, owning requirements quality and end-to end traceability from intake through validated delivery.
• Facilitate elicitation workshops with SMEs, business owners, and delivery teams to define and refine features and requirements.
• Act as expert advisor/SME for business analysis and process design, and peer-review work produced by junior and associate analysts.
• Partner with the PM, Initiative Owner, and Enterprise Business Architect to validate scope, develop status reports, and manage multiple concurrent initiatives.
• Sample Deliverables owned or contributed to: Impact Assessment
• Agile Artifacts (Epics, Features, User Stories) and Process Flows
• Business/Functional Requirements Document
• RAID Log
• Requirements Quality and approval artifacts
• Requirements Traceability Matrix
• Internal and Client Presentations

Qualifications

• Payer knowledge (required): Hands-on payer expertise in at-least 3 core areas such as claims, membership, Products, provider & network data, care/utilization management, member services, or customer service.
• 10+ years in business analysis, process design, or healthcare consulting, including a lead-analyst role on complex initiatives.
• Proven ability to facilitate workshops, elicit requirements from technical and non-technical stakeholders, and manage multiple initiatives independently.
• Strong command of requirements documentation, traceability, and structured delivery methodologies (Agile, Waterfall, hybrid)
• Preferred: Working familiarity with generative AI tools and an understanding of agentification (how agentic AI workflows can automate and augment requirement tasks)

Preferred

• Preferred: Familiarity with payer regulatory frameworks (CMS, ACA, HIPAA, NCQA), EDI transactions (834, 837, 835, 270/271), and core admin platforms (Facets, QNXT, HealthEdge) plus requirements tools (Jira, ADO, ALM).
• Preferred: Certification in AHIP, CBAP, or CSPO is a plus.

Travel: willingness to travel extensively as client needs require.

Required Education & Work Authorization

Education: Bachelor’s degree required; MBA or master’s strongly preferred.

Work Authorization: Must be legally authorized to work in the United States without employer sponsorship now or in the future.

Salary & Compensation

Salary: Applications will be accepted until July 17th, 2026. The annual salary for this position is between $98,853.00 – $158,500.00 depending on experience and other qualifications of the successful candidate. Incentives: Eligible for Cognizant’s discretionary annual incentive program and stock awards, subject to applicable plan terms.

Benefits

Benefits: Medical, Dental, Vision, Life Insurance, Paid Holidays plus PTO, 401(k) with company contributions, Short-term/Long-term Disability, Paid Parental Leave, Employee Stock Purchase Plan. Disclaimer: Salary, other compensation, and benefits are accurate as of the date of this posting and may be modified at any time, subject to applicable law.

• Cognizant is an equal opportunity employer. Your candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status, or any other characteristic protected by federal, state, or local laws. #CB #LI-UnitedStates

Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.