Senior Consultant - Infor HCM

Healthtech Inc; United States; On-site; USD 90,000 - 140,000; Full time

Job summary

Nordic is seeking a Senior Consultant - Staffing Services to deliver expert services leveraging technical, managerial, and leadership skills for client success. Responsibilities include evaluating processes, configuring systems, and leading project teams with strong communication and mentoring.

This role may involve remote or onsite work and significant travel to meet client needs. Applicants should have a Bachelor’s degree or equivalent, multiple certifications, and 2+ years of relevant

Qualifications

• Bachelor’s degree or equivalent experience required.
• Relevant training, certification, or accreditation required.
• 2+ years’ relevant industry-specific work experience required.
• 5+ years’ professional experience strongly preferred.
• Previous consulting experience preferred.
• Excellent communication skills, written and verbal.
• Must demonstrate problem solving and technical skills.

Responsibilities

• Perform professional services aligning with client expectations and contracted roles.
• Evaluate current-system processes and procedures; recommend workflow changes.
• Apply technical expertise to client systems to identify, test, and troubleshoot software.
• Provide project management and leadership services as required by the client.
• Lead and mentor client teams and Nordic teammates.
• Document work progress, issues, escalations, and communications precisely.

Skills

Communication skills

Problem solving

Mentoring

Organizational skills

Independent worker

Education

Bachelor’s degree or equivalent experience

Job description

Make a difference. Be happy. Grow your career. SENIOR CONSULTANT - STAFFING SERVICES The Senior Consultant - Staffing Services provides expert platform-specific services leveraging their technical, management, and leadership skills to ensure success and aide their client in meeting their organizational goals.

Key Responsibilities

• Perform professional services for Nordic and its affiliates in alignment with the expectations of Nordic and each applicable client, including but not limited to: Evaluate current-system processes and procedures
• recommend and develop workflow and computer system configurations and modifications based on experience and best practice
• Apply technical expertise to individual client system build to identify, test, and troubleshoot software systems
• Provide project management and project leadership services in alignment with client expectations and contracted role
• Provide leadership guidance and mentorship to client and Nordic teammates
• Work directly with project teams, end-users, and leadership as project needs dictate
• Lead and attend meetings regarding project status and on-going work-product coordination
• Accurately and completely document work progress, issues, escalations, and other required information in accordance with Nordic and individual client requirements
• Additional specific duties related to the project as may be required and dictated by client

Skills and Experience

• Bachelor’s degree or equivalent experience required
• Relevant training, certification, or accreditation required
• 2+ years’ relevant industry-specific work experience required
• 5+ years’ professional experience strongly preferred
• Previous consulting experience preferred
• Excellent communication skills, written and verbal
• Proven ability to apply problem solving and technical skills
• Must demonstrate and embody Nordic’s maxims
• Possess a strong work ethic and treat others with respect, keep commitments, inspire the trust of others, work ethically and with integrity, and uphold organizational values
• Strong attention to detail and ability to manage multiple priorities while meeting customer service commitments and project timelines
• Demonstrated sound judgment and appropriate escalation
• Highly organized, able to multi-task as well as maintain intense focus on individual tasks
• Self-starter with ability to maintain schedule, meet deadlines, and monitor one’s own work product
• Highly adaptable and able to acclimate quickly to new project assignments
• Aptitude for mentoring and guiding others
• Maintain a high degree of professionalism
• Must be able to work independently, as well as within a team environment

Additional Details

• Work may be performed remotely or onsite in a professional office environment, healthcare, or other industry-specific facility
• Travel up to 100% of the time, or as Nordic or client needs dictate
• Position generally necessitates travel outside of scheduled work hours including nights or weekends; travel interruptions may occur
• Work schedule will vary based on Nordic or client needs, and may include weekdays, weekends, holidays, after-hours, on-call, or long hours
• Must be available for calls, emails, and consults regularly and outside of scheduled work hours to support the client and communicate with Nordic staff as necessary
• Timely entry of time and expenses required in accordance with Nordic and client policy
• Status reporting and project handoff documentation as required by Nordic or client
• Provide equipment necessary to perform job functions in accordance with Nordic and client policy
• Complete all Nordic and client required training and education in timely manner
• Respond to communication from Nordic management team and other corporate team members in a timely and complete manner
• May be invited to attend corporate functions as a representative of the company to meet prospective consultants, as well as solidify relationships with client and Nordic co-workers

Nordic is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, marital or veteran status, or any other protected status under applicable federal, state, or local laws. We encourage individuals of all backgrounds to apply, including women, minorities, individuals with disabilities, and veterans.

#LI-GV1 Nordic is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, marital or veteran status, or any other protected status under applicable federal, state, or local laws. We encourage individuals of all backgrounds to apply, including women, minorities, individuals with disabilities, and veterans.

Healthcare organizations are challenged to deliver higher quality care at a lower cost. Our award-winning team provides consulting services focused on strategy, technology, and operations, as well as managed services, that result in a stronger business with better patient outcomes. Ranked as a best place to work by nine publications, Nordic's culture provides our home office and consultants a supportive environment in healthcare that allows you to make a difference, be happy, and grow your career.