Senior Configuration & Release Engineer - ITSM & CMDB Lead

General Dynamics Information Technology (GDIT); Fort Belvoir (VA); On-site; USD 106,000 - 144,000; Full time

Benefits offered by this job

401K with company match

Comprehensive health and wellness

Internal mobility team

Professional growth opportunities

Cutting-edge technology

Paid vacation and holidays

Job summary

General Dynamics Information Technology (GDIT) is seeking a Configuration Management and Release Engineering Specialist to provide technical leadership across DSMS enterprise configuration management, software development, and release delivery. You will establish CM documentation, control changes, and ensure integrity, security, and traceability of build environments.

The role supports the full software lifecycle, developing components, interfaces, reports, modules, and automated build/deploy

Qualifications

• Minimum 5+ years of ITSM Change and Configuration Management experience.
• Hands-on experience with ServiceNow Change, CMDB, and Configuration modules
• Familiarity with ITIL frameworks, especially Change & Configuration processes.
• Experience supporting ERB/CCB or similar governance bodies
• Strong technical understanding of enterprise networks, systems, applications, and architectures.
• Excellent communication, coordination, facilitation, and documentation skills.
• Experience coordinating daily interactions face-to-face, TEAMS, and weekly meetings with Technical and Development teams.
• Required clearance: Active/current DoW Secret clearance.

Responsibilities

• Coordinate and facilitate Engineering Review Board (ERB) meetings, including agendas, technical documentation, and meeting minutes.
• Review engineering change proposals for technical accuracy, completeness, architecture compliance, cybersecurity, interoperability, and configuration-control requirements.
• Coordinate with technical stakeholders to assess change impacts, track action items, and ensure required documentation is updated following ERB decisions.
• Manage and facilitate Configuration Control Board (CCB) meetings to evaluate and approve changes to baselined systems.
• Review, validate, and prioritize Request for Change (RFC) submissions in ServiceNow.
• Ensure changes are categorized, risk-assessed, and documented prior to CCB review.
• Maintain configuration baselines and ensure all approved changes are properly reflected in program documentation.
• Coordinate with functional teams to ensure changes are implemented as approved.
• Track CCB decisions, approvals, rejections, and change status in ServiceNow.
• Maintain and improve CMDB accuracy, including configuration-item discovery, relationships, and resolution of discrepancies or configuration drift.
• Develop and maintain configuration-management plans, policies, standard operating procedures, and work instructions.
• Generate ERB, CCB, and ITSM metrics and status reports using ServiceNow dashboards and reporting tools.
• Establish, maintain, and improve configuration-management plans, procedures, standards, baselines, repositories, change records, and technical artifacts.
• Manage authorized configuration changes, build artifacts, source-code baselines, version-control practices, and deployment records.
• Coordinate change-control activities, including Engineering Review Boards, Change Control Boards, release-readiness reviews, and approval workflows.
• Provide technical guidance to technical teams on configuration-management methods, documentation requirements, version control, and artifact traceability.
• Develop, maintain, and support application components, modules, reports, interfaces, and support technical documentation for enterprise applications.
• Troubleshoot and resolve integration, deployment, configuration issues in coordination with technical teams.
• Ensure artifacts, configuration files, and related deliverables are complete, validated, version-controlled, and approved before production release.
• Support software assurance, cybersecurity, vulnerability remediation, configuration compliance, audit preparation, and documentation requirements.
• Collaborate with Development, Quality Assurance, Database, Network, Infrastructure, Cybersecurity, and Program Management personnel to resolve dependencies and support integrated execution.
• Develop and maintain standard operating procedures, work instructions, implementation plans, rollback plans, release notes, deployment checklists, and after-action documentation.

Skills

Computer Hardware

Configuration Control

Configuration Management (CM)

Software Repository

Technical Documents

Job description

General Dynamics Information Technology (GDIT) is seeking a Configuration Management and Release Engineering Specialist to provide technical leadership across DSMS enterprise configuration management, software development, and release delivery. You will establish CM documentation, control changes, and ensure integrity, security, and traceability of build environments.

The role supports the full software lifecycle, developing components, interfaces, reports, modules, and automated build/deploy