Senior Compliance Specialist

RXinsider LTD.; Houston, Northern (TX, KY); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401K Match

PTO

Paid Holidays

Life Insurance

Disability Insurance

EAP

Fitness Reimbursement

Job summary

Morris & D is seeking a Senior Compliance Specialist to strengthen our controlled substance compliance program through CDD, SOM, and KYC activities. You will assess customer risk and support regulatory obligations in collaboration with pharmacy customers and regulators.

The role involves on-site visits, risk-based investigations, and maintaining thorough documentation. Travel of 25–50% is required; remote work with travel is supported.

Qualifications

• 5+ years in regulatory compliance or related field.
• DEA/regulatory knowledge preferred.
• Experience as a DEA investigator or regulatory investigator is highly preferred.
• Bachelor's degree or equivalent experience.
• Strong investigative, analytical and communication skills.

Responsibilities

• Conduct CDD and KYC evaluations for current and prospective pharmacy customers.
• Perform on-site visits to assess compliance practices and regulatory obligations.
• Investigate suspicious order activity and provide risk-based recommendations.
• Collaborate with pharmacists to gather information and resolve compliance questions.
• Maintain documentation of investigations and site visits.
• Monitor SOM activity and regulatory reporting.
• Stay current on evolving DEA regulations and best practices.
• Contribute to SOPs and process improvements.

Skills

Investigative skills

Analytical thinking

Communication skills

Project management

Microsoft 365 proficiency

Travel readiness

Education

Bachelor's degree

Tools

Microsoft 365

Compliance systems

Job description

About Us

Morris & D is a leading pharmaceutical distribution company with a longstanding commitment to excellence in service and reliability. With more than 180 years of service, we combine the stability of a legacy business with the energy of a rapidly growing organization. As we continue to grow, we remain committed to fostering a culture of excellence that puts customers first and empowers our people to deliver impact every day.

About The Role

We are seeking a Senior Compliance Specialist to strengthen and protect our controlled substance compliance program through Customer Due Diligence (CDD), Suspicious Order Monitoring (SOM), and Know Your Customer (KYC) activities. In this role, you'll evaluate customer risk, conduct investigations, support regulatory compliance, and help maintain the integrity of our closed system of controlled substance distribution.

Working closely with pharmacy customers, internal business partners, and regulatory agencies, you'll conduct site visits, assess diversion risk, analyze customer activity, and provide well-supported compliance recommendations. This role combines investigative work, relationship management, and analytical problem-solving in a collaborative, fast-paced environment.

Location

Remote with travel. Candidates based in the Houston, TX area are strongly preferred. This role requires 25 to 50% travel during peak periods for customer site visits and compliance activities.

What You'll Do

• Conduct Customer Due Diligence (CDD) reviews and Know Your Customer (KYC) evaluations for current and prospective pharmacy customers.
• Perform on-site customer visits to assess compliance practices, validate business operations, and support ongoing regulatory obligations.
• Investigate suspicious order activity by analyzing customer purchasing patterns, reviewing supporting documentation, and making risk-based recommendations, including complex or escalated compliance matters, in accordance with company policy and regulatory requirements.
• Partner with pharmacists and pharmacy personnel to gather information, resolve compliance questions, and support investigative findings.
• Maintain accurate, organized documentation of investigations, customer interactions, and site visits to support regulatory readiness.
• Monitor Suspicious Order Monitoring (SOM) activity, regulatory reporting, and customer accounts to identify diversion risks, evaluate system effectiveness, and ensure compliance with DEA and applicable state requirements.
• Evaluate information from internal and external sources, including regulatory and public records, to support customer risk assessments and compliance decisions.
• Contribute to continuous improvement by enhancing compliance processes, SOPs, reporting, and operational practices.
• Stay current on evolving DEA regulations, industry guidance, and compliance best practices.

What Success Looks Like

• Customer reviews, investigations, and site visits are completed accurately, consistently, and within established service levels.
• Compliance decisions reflect sound judgment, thorough analysis, and well-documented findings.
• Customer relationships are strengthened through professional, consultative communication.
• Compliance records remain organized, complete, and inspection-ready.
• Internal stakeholders receive timely guidance that supports informed compliance decisions.

Qualifications

• 5+ years of experience in regulatory compliance, investigations, pharmacy operations, law enforcement, or a related field.
• Prior experience as a DEA investigator, State Board of Pharmacy investigator, regulatory investigator, or pharmaceutical compliance professional is highly preferred.
• Bachelor's degree preferred or an equivalent combination of education and relevant experience.
• Working knowledge of DEA regulations, controlled substance compliance, or pharmaceutical distribution preferred.
• Excellent investigative, analytical, and critical thinking skills with the ability to evaluate complex information from multiple sources.
• Excellent written and verbal communication skills with the ability to build relationships with pharmacy customers and other stakeholders.
• Strong organizational skills with the ability to manage multiple investigations, customer interactions, and priorities simultaneously.
• High level of integrity, sound judgment, discretion, and attention to detail when handling sensitive information.
• Proficiency with Microsoft 365 applications, including Excel, Word, Outlook, and Teams, with the ability to learn specialized compliance systems.
• Willingness to travel approximately 25 to 50% during peak periods for customer site visits and compliance activities.

Comprehensive Benefits

• Medical, Dental, and Vision Insurance
• HRA, HSA, and FSA reimbursement accounts
• Basic & Voluntary Life Insurance
• Short & Long-term Disability Insurance
• Paid Time Off
• Paid Holidays
• Fitness Program Reimbursement
• Employee Assistance Program
• 401K Savings Plan with a company match

Why Join Us

At M&D, you’ll be part of a mission that matters. We take pride in our history, but we’re building for the future, and that means investing in people who care about doing meaningful work with a strong, stable company. You’ll find growth opportunities, teammates who have your back, and leaders who support your development. When you bring your best, we make a bigger difference, together.