Senior Compliance Manager

Splash Financial, Inc.; New York (NY); Remote; USD 140,000 - 195,000; Full time

Benefits offered by this job

Fully remote work

Equity

401(k)

Paid parental leave

Flexible PTO

Company holidays

Job summary

Splash Financial, Inc. is seeking a Senior Compliance Manager to build and scale our compliance program for consumer lending products. This role combines strategic advisory with hands-on execution, partnering with Legal to guide product development and working with bank partners on compliance obligations.

You will design scalable workflows and own issue tracking, including complaints, to enable growth. You will lead automation initiatives, develop dashboards, and collaborate with

Qualifications

• Bachelor's degree required.
• 6-10 years in compliance or risk management within fintech or financial services.
• Experience with consumer lending and bank partnerships preferred.
• Working knowledge of ECOA, TILA, FCRA, FDCPA, UDAAP, GLBA and privacy, OFAC.

Responsibilities

• Act as a compliance advisor for new product development, ensuring alignment with federal/state regulations and bank partner requirements.
• Collaborate with Product, Engineering, Marketing, Legal, and Operations to embed compliance into the product lifecycle from the start, not bolted on at the end.
• Review implementation logs and documentation to support bank partner approvals.

Skills

Regulatory compliance

Data analysis

Cross-functional collaboration

Project management

Communication

Education

Bachelor's degree

Tools

Jira

Dashboard design

Job description

The crushing weight of debt is something that we believe holds people back from reaching their dreams and making a splash in the world. So in 2013, after seeing our friends and family struggle with student loans, we created Splash Financial.

Over the years, our mission has expanded to include helping people with other forms of debt - such as refinancing credit cards, which are at all time highs in the US. And we’ve been able to refinance $6+ Billion in loans through our network of Splash, powered credit union and bank partners who leverage our marketplace and automated loan processing technology. And we’ve raised over $135 million from investors like partners of DST Global, Citi Ventures, TruStage Ventures, Northwestern Mutual Future Ventures, Detroit Venture Partners, and more.

But at our core, we’re still that little company from Cleveland with a big dream: to make people more powerful than their debt and we’re just getting started..

ABOUT OUR WORKPLACE:

Splash is remote-first, and proud of it — though our collections team works in-person at our Arizona location.

We spend our days simplifying financial products and getting them into the hands of people who need them most. Right now, we’re focused on building financial technologies that fundamentally transform how the industry lends.

Although Splash has been around since 2013, we still operate like a startup — fast-paced, nimble, and full of heart. We’re good people who care deeply about doing meaningful work and we approach challenges with creativity, passion, and urgency.

And to hire the best, we provide the best: great health insurance, competitive salaries, and unique benefits like quarterly meet-ups and access to engagement tools that keep us connected — even from afar.

At Splash, everything we do is guided by our values:

• Own It – We take full accountability and follow through on commitments.
• Raise the Bar – We move fast, innovate faster, and push through barriers.
• Say the Hard Thing – We speak up with honesty, respect, and a desire to solve problems and make things better.
• Elevate Each Other – We win as a team by lifting each other up.

These values show up in how we work and how we connect — whether we’re collaborating on big projects or bonding over everyday moments. Yes, we even have Slack channels for #kids-and-pets and #foodbecause we believe being human makes us better teammates.

ABOUT THE ROLE:

Splash Financial is seeking a Senior Compliance Manager to help build and scale our compliance program for consumer lending products. This is a build role, not a maintain-the-status-quo one: you'll combine strategic advisory with hands‑on execution, partnering with Legal to guide product development, working directly with our bank partners on their compliance obligations for Splash programs, and designing the scalable workflows that let compliance keep pace with a fast‑growing lending business. You'll also lead automation initiatives and own issue tracking, including complaints — all with the mandate to make compliance a strategic enabler of growth, not a bottleneck.

WHAT YOU’LL DO AT SPLASH:

• Act as a compliance advisor for new product development, ensuring alignment with federal/state regulations and bank partner requirements.
• Collaborate with Product, Engineering, Marketing, Legal, and Operations to embed compliance into the product lifecycle from the start, not bolted on at the end.
• Review implementation logs and documentation to support bank partner approvals.

Systems & Workflow Design

• Design and operationalize end‑to‑end compliance workflows, transitioning manual processes into automated, scalable systems.
• Develop dashboards and reporting tools to monitor compliance health, regulatory obligations, and risk indicators.
• Continuously improve compliance systems, tools, and workflows to keep pace with rapid growth and evolving regulations.

Issue Management & Training

• Review and respond to escalated complaints, identifying trends and root causes.
• Manage issue tracking and remediation across the organization, escalating unresolved exceptions and driving timely resolution.
• Develop and deliver compliance training, including annual certification training, to keep staff current on best practices.

WHAT YOU’LL BRING TO SPLASH:

• Bachelor's degree required.
• 6-10 years in compliance or risk management within fintech or financial services; experience with consumer lending and bank partnerships strongly preferred.
• CRCM, CUCE, CUCO, CFE, CIA, or similar credentials are a plus.
• Working knowledge of state and federal consumer protection regulations (ECOA, TILA, FCRA, FDCPA, UDAAP, GLBA and privacy, OFAC).
• Proven ability to design scalable compliance workflows and leverage technology for automation.
• Strong analytical and problem‑solving skills; comfortable working with data and dashboards.
• Excellent communication and relationship‑building skills, with the ability to influence cross‑functional teams and leadership.
• Experience with project management platforms (e.g., Jira).
• Highly organized and execution‑oriented, with a genuine ability to thrive in a fast‑paced, high‑growth environment.

COMPENSATION:

The base salary range for this role is $140,000 to $195,000 annually, based on market data and internal compensation practices. This role may also be eligible for a bonus component tied to individual and company performance. Final compensation will be determined by factors such as location, experience, and skill level.

SPLASHERS ENJOY:

• Fully remote work freedom (for most roles)
• Competitive salary packages
• Flexible PTO + 9 company holidays
• Equity: Share in our start‑up success
• Comprehensive and affordable insurance benefits
• Paid parental leave for both caregivers
• Essential modern equipment to get the job done
• Fully paid Claude subscription to supercharge your work
• 401(k) for your future savings
• Quarterly meet‑ups: In person & virtual fun
• Awesome Splash swag to flaunt your team spirit

Employment at Splash is based on individual merit. Opportunities are open to all, without regard to race, color, religion, sex, creed, age, handicap, national origin, ancestry, military status, veteran status, medical condition, marital status, sexual orientation, affectional preference, or other irrelevant factors. Splash is an equal opportunity employer.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self‑identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Splash Financial’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service‑connected disability.

A "recently separated veteran" means any veteran during the three‑year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.