Senior Complex Casualty Claims Specialist

Msig USA; Los Angeles (CA); On-site; USD 90,000 - 130,000; Full time

Job summary

MSIG USA is seeking a Casualty Claims Specialist to manage highly complex General Liability and Excess claims. You will investigate, analyze coverage, establish reserves, and coordinate with defense counsel to resolve matters in a timely and fair manner.

Responsibilities include mediations, regulatory compliance, and proactive client communication. The role requires experience with claims handling programs and strong documentation across stakeholder groups.

Qualifications

• Experience handling complex or high-severity General Liability and Excess claims.
• Ability to investigate, analyze coverage and liability, and establish reserves.
• Proven skills in communicating with insureds, claimants, brokers, and internal teams.

Responsibilities

• Investigate, evaluate, and manage complex or high-severity General Liability and Excess claims, including coverage analysis, liability determination, damages assessment, and legal issues affecting exposure.
• Establish and maintain appropriate case reserves. Resolve claims within designated reserve and settlement authority and recommend reserve or settlement actions for matters exceeding authority.
• Develop and execute claim strategies that support timely, fair, and equitable resolutions in accordance with company guidelines and jurisdictional requirements.
• Manage litigated files by assigning matters to approved defense counsel, providing strategic direction, monitoring performance and outcomes, and maintaining compliance with the company’s Litigation Management Program.
• Review legal invoices and claim expenses for accuracy, reasonableness, and compliance with applicable guidelines.
• Attend mediations, settlement conferences, pretrials, and trials as required.
• Identify, analyze, and appropriately communicate coverage issues and disputes in accordance with Company coverage guidelines.
• Maintain timely and accurate claim file documentation, evaluations, reports, and system activity throughout the life of the claim.

Job description

MSIG USA is seeking a Casualty Claims Specialist to manage highly complex General Liability and Excess claims. You will investigate, analyze coverage, establish reserves, and coordinate with defense counsel to resolve matters in a timely and fair manner.

Responsibilities include mediations, regulatory compliance, and proactive client communication. The role requires experience with claims handling programs and strong documentation across stakeholder groups.