Senior Community Relations & Stakeholder Engagement Lead

Zuirail; Los Angeles (CA); On-site; USD 91,000 - 114,000; Full time

Benefits offered by this job

Medical, dental, and vision

401(k) with company match

Paid time off

Paid holidays

Educational assistance and licensure

Performance-based bonuses

Flexible/hybrid work arrangements

Job summary

Zephyr Rail in Orange, CA is seeking a seasoned Community Relations Specialist to serve as the bridge between the Client, local communities, and stakeholders. You’ll conduct complex outreach, prepare informational materials, trainings, and rapid response communications across multiple project areas.

This role drives outreach, manages stakeholder relationships, develops communications plans, tracks program metrics, and supports board and public meetings.

Qualifications

• Bachelor's degree in communications, journalism, English, marketing, or related field.
• At least five years in community relations or similar roles.
• Ability to work weekends/evenings and travel to LA-area projects.
• Experience managing stakeholder relationships across diverse Los Angeles communities.

Responsibilities

• Provide high-level liaison between external stakeholders and Client's transit services.
• Lead planning and management of community mitigation program efforts.
• Plan outreach to promote construction mitigation to businesses and the public.
• Meet with client staff and contractors to resolve conflicts.
• Research incidents and coordinate with management to resolve issues.
• Prepare presentations for management, officials, and community groups.
• Support outreach and construction mitigations across projects.
• Develop data on construction milestones and program metrics.

Skills

Stakeholder outreach

Public engagement

Project management

Interpersonal communication

Presentation skills

Bilingual English/Spanish

Marketing communications

Education

Bachelor's degree in communications/related field

Tools

Salesforce

Microsoft 365

Google Workspace

Canva

PowerPoint

Job description

Zephyr Rail in Orange, CA is seeking a seasoned Community Relations Specialist to serve as the bridge between the Client, local communities, and stakeholders. You’ll conduct complex outreach, prepare informational materials, trainings, and rapid response communications across multiple project areas.

This role drives outreach, manages stakeholder relationships, develops communications plans, tracks program metrics, and supports board and public meetings.