Senior Community Manager - Florida

Dominium; Tallahassee (FL); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Competitive salary & incentive program

Training & development programs

Comprehensive benefits package

Job summary

Dominium, a national affordable housing developer and manager, seeks a Senior Community Manager to oversee floating property operations, staffing, and resident relations. This role ensures compliant, financially sound operations and supports leasing efforts.

Ideal candidates bring 5+ years in multifamily property management, strong leadership, and proficiency with property management software like Yardi. Travel to multiple properties is expected.

Qualifications

• Degree in business, property management or real estate preferred.
• Minimum 5 years in multifamily property management.
• Tax credit and affordable housing experience (Section 42/Section 8) strongly preferred.
• Strong leadership and mentoring abilities.
• Excellent verbal and written communication skills.
• Superior customer service and conflict resolution skills.
• Proficient in property management software (Yardi preferred).
• Advanced MS Office skills (Excel/Word/Outlook).
• Thorough knowledge of federal, state, and local housing laws/regulations.
• Ability to travel frequently and adapt quickly to different properties.

Responsibilities

• Manage daily operations at a property or properties in floating capacity, including leasing, maintenance, and resident relations.
• Lead small specialty projects to improve operations, resident satisfaction, or compliance.
• Ensure compliance with housing programs and local laws; supervise site personnel.
• Set schedules and assign personnel for proper management and maintenance.
• Implement rent collection and budget adherence, ensure proper financial procedures.
• Provide performance updates to Regional Manager and VP of Property Management with key metrics.
• Collaborate with residents to maintain good communication and resolve issues timely.
• Process applicant files for screening per property housing programs (Section 8, etc.).
• Stay current with federal/state/local housing laws; support leasing efforts and training.

Skills

Leadership

Team management

Verbal communication

Written communication

Customer service

Conflict resolution

Property management experience

Travel flexibility

Understanding housing laws

Resident relations

Education

2- or 4-year degree in Business/Property Management/Real Estate

Tools

Yardi (preferred)

MS Office (Excel/Word/Outlook)

Job description

Dominium is helping tackle the affordable housing crisis - and we're looking for motivated candidates to join our team and advance our mission.

With offices in Atlanta, Dallas, Phoenix and Minneapolis, Dominium is one of the nation's most respected and innovative affordable housing development and management companies.

We create quality, affordable homes and engage with our residents to foster a strong sense of community and connection.

Position Summary

The Senior Community Manager manages properties in a floating capacity, filling in during vacancies and handling special projects. Responsibilities include overseeing property operations, staff, and resident relations to ensure smooth, compliant, and financially sound operations.

Essential Functions

• Manages daily operations at a property (or properties) in a floating capacity, ensuring efficient execution of leasing, maintenance, and resident relations in addition or in the absence of a permanent manager.
• Leads small specialty projects within the portfolio to improve property operations, resident satisfaction, or compliance efforts.
• Ensures compliance with applicable housing programs (e.g., Section 42, Section 8), local laws, and company policies.
• Supervises all site personnel, as applicable with assignments
• Establishes schedules and assigns necessary personnel needed to properly manage and maintain the community.
• Implements rent collection processes, manages budget adherence, and ensures proper financial procedures are followed.
• Provides property performance updates to Regional Manager and VP of Property Management, including key metrics on occupancy, financials, and team performance.
• Works with residents in establishing good communication and resolves resident issues in a fair and timely fashion.
• Processes applicant files for screening and in accordance with property's designated housing program(s) (Section 8, Vouchers, Section 236, Section 42, Bonds, 4D, etc.) in a timely and accurate manner.
• Stays current and knowledgeable of federal, state, and local laws and regulations as they relate to the management of the property (or properties) and the needs of the residents
• Supports leasing efforts, including processing applications, executing leases, and collaborating with marketing teams.
• Provides additional on-site training to staff as needed, ensuring proper knowledge transfer and skill development.

QUALIFICATIONS

• 2- or 4-year degree in a related field (e.g., Business, Property Management, or Real Estate) preferred.
• Minimum of 5 years in multifamily property management.
• Tax credit and affordable housing experience (e.g., Section 42, Section 8) strongly preferred.
• Strong leadership and team management abilities, including training and mentoring staff.
• Excellent verbal and written communication skills.
• Superior customer service and conflict resolution skills.
• Proficient in property management software (Yardi preferred).
• Advanced skills in MS Office Suite (Excel, Word, Outlook).
• Thorough understanding of federal, state, and local housing laws and regulations, particularly those related to affordable housing.
• Ability to travel frequently and adapt quickly to different properties' needs.

About Us

Dominium is a purpose-driven leader in affordable housing. We operate in approximately 20 states, supported by a team of over 1,300 dedicated employees. For more than 50 years, we have delivered excellence in the development and management of affordable housing communities across the United States. Dominium's values - EDGE: Entrepreneurial Innovation, Developing People, Growth Mindset and Execution - guide us in fulfilling our Purpose: to provide quality, affordable housing that builds Enduring Value for our residents, employees, communities and financial partners. We believe housing provides dignity, and our work has a positive, lasting impact on the lives of individuals and families - often for generations. Our properties last for decades, leaving a lasting impact in the communities where they are located.

We offer a competitive salary, an incentive bonus program, training and development programs, career growth and community volunteer and outreach programs. We also provide a comprehensive benefits package for eligible employees, including Basic Life and AD&D; Employee, Spouse and Child Supplemental Life and AD&D; and Short and Long-Term Disability insurance. We also offer Medical, Dental and Vision coverage, with optional Health Savings Accounts, as well as Medical and Dependent Care Flexible Spending Accounts. We offer Voluntary Benefits (Accident, Critical Illness, Whole Life) and an Employee Assistance Program. Additionally, you have access to a 401(K) plan, Health and Financial Wellness Programs, Paid Time Off including Paid Holidays and Floating Holidays, Paid Parental Leave, Education Reimbursement, Employee Recognition and the Dominium Employee Emergency Fund.

Dominium is committed to providing equal employment opportunities to qualified applicants and employees. Dominium prohibits employment discrimination on race, color, creed, religion, national origin, citizenship, sex (including sexual orientation and gender identity), pregnancy, marital status, familial status, status with regard to public assistance, disability, membership or activity in local commission, veteran status, military status, age, genetic information, union membership, use of lawful consumable products, or any other category protected by applicable state or federal law.