Senior Community Manager

Related Affordable; New York (NY); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Paid time off

Medical, vision, dental options

Life insurance & AD&D

Employee Assistance Program

401(k) & FSA/HSA

Volunteer donation matching

Mental health resources

Fertility benefits

Tuition reimbursement

Professional development

Job summary

Related Affordable seeks a Senior Community Manager to lead a 144-unit affordable housing community in Chelsea, Manhattan. You will drive performance, ensure regulatory compliance, and mentor on-site staff while partnering with regional leadership to implement best practices across the portfolio.

You will oversee leasing, budgeting, and operations to sustain occupancy and financial targets, while fostering resident relations and service excellence.

Qualifications

• 5+ years of property management leadership in affordable housing environments.
• Advanced knowledge of affordable housing programs (Project Based Section 8, LIHTC, HUD).
• Strong financial management skills including budgeting, variance analysis, and forecasting.
• Experience with RealPage, OneSite and JD Edwards (or similar software).
• Certifications such as COS, C3P, HCCP preferred.
• Experience overseeing large portfolios (500+ units) is highly valued.
• Proactive, problem-solving mindset with focus on resident experience.

Responsibilities

• Lead and develop on-site team including hiring, training, and performance management.
• Oversee leasing strategy, marketing, recertifications, and administrative operations to maintain occupancy and compliance.
• Manage property financial performance: budgeting, forecasting, A/R, A/P, rent collection, delinquency.
• Travel regionally to support initiatives and participate in leadership meetings.
• Ensure full compliance with affordable housing programs (HDC, HCR, HUD, LIHTC).
• Foster positive resident relations and handle conflicts professionally.
• Partner with maintenance leadership for preventative maintenance and capital projects.
• Analyze operational reports and KPIs to identify trends and improvement opportunities.
• Support special projects, onboarding, and portfolio transitions.

Skills

Property management

Leadership & coaching

Strategic planning

Regulatory compliance

Budgeting & forecasting

Tenant relations

Travel readiness

Education

Bachelor's degree in related field

Tools

RealPage

OneSite

JD Edwards

Job description

Responsibilities

Are you a strategic property management leader ready to make a broader operational impact? Related Affordable is seeking a Senior Community Manager to oversee the performance, compliance, and day to day operations of our 144-unit affordable housing community in the Chelsea neighborhood in Manhattan.

In this elevated leadership role, you will serve as both an operational expert and mentor to team members, driving strong financial performance, regulatory compliance, and resident satisfaction. You will partner closely with regional leadership to implement best practices, support new initiatives, and help strengthen community operations across the portfolio. Your leadership will help create a community residents are proud to call home while supporting a culture of accountability, collaboration, and service excellence.

ESSENTIAL JOB FUNCTIONS

• Lead, coach, and develop on site team, including hiring, training, performance management, and succession planning for office and maintenance staff.


• Oversee leasing strategy, marketing efforts, recertifications, and administrative operations to maintain occupancy and compliance goals.


• Manage property financial performance, including budgeting, forecasting, accounts payable and receivable, rent collection, and delinquency oversight.


• Travel periodically to support regional initiatives, provide operational guidance, assist with coverage needs, and participate in leadership meetings or portfolio projects.


• Ensure full compliance with affordable housing programs including HDC, HCR, HUD, LIHTC, and other regulatory requirements.


• Strengthen resident relations by fostering positive engagement, addressing concerns professionally, and supporting conflict resolution when needed.


• Partner with maintenance leadership to ensure preventative maintenance, capital improvements, and service standards are consistently met.


• Analyze operational reports and KPIs to identify trends, risks, and opportunities for improvement.


• Support special projects, onboarding initiatives, and operational transitions that enhance property and/or portfolio performance.

WHY YOU'LL LOVE IT HERE

• Lots of paid time off (19+ days!) – we value your life outside of work.


• Customizable total rewards package – pick from our medical, vision and dental options, along with our life insurance and an Employee Assistance Program


• Financial wellness perks to set you up for success - such as 401(k), FSA & HSA, employer-paid life and AD&D insurance; paid leave & disability programs.


• Mental health resources, such as counseling, are available to our team members.


• Fertility benefits – such as surrogacy, adoption assistance and more!


• Paid time off to volunteer and we will match your charitable donations! We are a passionate team making real impact on the world!


• Grow with us – learning & training programs; tuition & certification reimbursement; internal advancement opportunities are available…and so much more!

Anticipated Salary Range

• $90000.00 - $110000.00 / hour


• Annual Performance Bonus


• This position is non-exempt, meaning eligible for overtime pay

This range is provided as a general guideline and reflects what we reasonably expect to pay for this role at the time of posting. Actual compensation may vary depending on a variety of factors, including the candidate’s qualifications, geographical location, and the specific responsibilities of the role. In addition to salary, this position may be eligible for performance bonuses and a comprehensive benefits package, including health insurance, retirement plans, and paid time off.

Final compensation offers will be determined following a thorough assessment of the candidate’s background and the requirements of the position.

Qualifications

• 5+ years of property management experience, with demonstrated leadership in affordable housing environments.


• Available to work one Saturday per month


• Advanced knowledge of affordable housing programs such as Project Based Section 8, LIHTC, HUD, and related compliance requirements.


• Strong financial management skills including budget development, variance analysis, and operational forecasting.


• Experience with RealPage, OneSite, and JD Edwards (or similar property management software).


• Professional certifications such as COS, C3P, HCCP, or equivalent are strongly preferred.


• Experience overseeing large unit portfolios of 500 or more units is highly valued, demonstrating the ability to manage complex operations at scale.


• Proven ability to lead teams, influence outcomes, and manage multiple priorities across locations.


• A proactive, problem-solving mindset with a passion for creating great living experiences.


• Willingness and ability to travel regionally as needed to support operational and leadership initiatives.


• Demonstrated ability to maintain confidentiality and navigate sensitive issues professionally.


• Demonstrates accountability and reliability by taking full ownership of projects and outcomes, prioritizing precision and attention to detail, and approaching challenges with grit, resilience, and proactive problem-solving, while continuously engaging in learning and development to enhance performance; fosters collaboration and a resident-centered environment, ensuring empathy, respect, and cross-functional success in all interactions.

Overview

Related Affordable spearheads Related's initiatives to preserve and enhance the nation's affordable housing supply. With over 50 years of experience in affordable housing acquisitions and development, Related Affordable is renowned nationally for its financing, preservation, and rehabilitation innovation. Presently, Related Affordable manages one of the largest affordable housing portfolios in the United States. Our team is committed to the principle that everyone deserves a quality home, and we tirelessly strive to fulfill this mission in communities nationwide. Visit our website for more information: Related Affordable Housing .

We are proud to be an equal-opportunity employer committed to building an inclusive culture with competitive compensation aligned with experience and market standards.