Senior Community Manager

Crm-Rental-Management,-Inc.; Air City (NY); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance

401(k) with match up to 5%

11 paid holidays (including floating)

Job summary

CRM Rental Management, Inc. in Rome, NY is seeking a Senior Community Manager to lead daily property operations for Park Drive Manor I & II. The role focuses on resident satisfaction, safety, and service delivery, aligned with ownership goals.

The ideal candidate has 3–5 years in affordable property management, COS designation, and strong communication; ARM/C3P/LIHTC/TAX credits certifications are a plus. On-site supervision, budgeting, and reporting are key responsibilities.

Qualifications

• COS designation required.
• ARM, C3P, Tax Credit, and LIHTC certifications preferred.
• STAR certification, if applicable.
• Experience with Tax Credit and Section 8 programs.
• Strong communication, interpersonal, organizational, and management skills.
• Proficiency in Microsoft Office and strong computer skills required.

Responsibilities

• Oversee day-to-day operations of properties and staff, including management of budgets and marketing plans.
• Ensure compliance with regulatory requirements and funding programs (HUD, LIHTC, RD), including resident files and audits.
• Coordinate property tours and audits with agencies, investors, and auditors.
• Monitor office performance, complete tasks such as recertifications, vouchers, and EIV processing.
• Train, supervise, and motivate on-site staff and manage performance.
• Oversee public relations, resident engagement, contract administration, and operational reporting.

Skills

Leadership

Communication

Budgeting

Staff supervision

Customer service

Education

Associate's degree

Tools

Microsoft Office

Job description

Senior Community Manager - Affordable Housing

Location: Rome, NY

Company: CRM Rental Management, Inc.

Come join our AMAZING team!

CRM Rental Management, Inc. is seeking an experienced Senior Community Manager for Park Drive Manor I & II Apartments in Rome, NY. As our company continues to grow, we're looking for motivated professionals to help us build strong, welcoming communities.

Learn more about us at: www.crmrentalmgmt.com

Why Join Our Team?

We offer a competitive benefits package designed to support you:

• 11 paid holidays (including 1 floating holiday & the day after Thanksgiving)
• Excellent health insurance with employer contribution.
• 401(k) with match up to 5%
• Competitive salary
• Annual performance reviews with bonus potential
• PTO accruing from your first day

Senior Community Manager - Responsibilities:

The Senior Community Manager is responsible for overseeing daily operations to ensure policies, procedures, and programs are effectively implemented. This role focuses on maintaining a well-managed property, prioritizing resident satisfaction, environmental health and safety, and high-quality service delivery in alignment with CRM and ownership objectives.

• Oversee the day-to-day operations of properties and staff, including management of annual operating budgets and sales/marketing plans.
• Ensure compliance with all regulatory requirements and funding programs (e.g., HUD, LIHTC, RD), including maintaining accurate resident files and preparing for inspections and audits.
• Coordinate and participate in property tours and audits with agencies, investors, and auditors.
• Monitor property office performance to ensure timely completion of required tasks such as recertifications, vouchers, and EIV processing.
• Train, supervise, and motivate on-site staff, while managing performance and personnel development.
• Oversee public relations, resident engagement, contract administration, and operational reporting, including statistical analysis.

Senior Community Manager - Qualifications

• Associate's degree preferred.
• 3-5 years of experience in affordable property management required.
• Minimum of 3 years in a leadership or supervisory role.
• Certified Occupancy Specialist (COS) designation required.
• ARM, C3P, Tax Credit, and LIHTC certifications preferred.
• STAR certification, if applicable.
• Experience with Tax Credit and Section 8 programs.
• Strong communication, interpersonal, organizational, and management skills.
• Proficiency in Microsoft Office and strong computer skills required.

CRM Rental Management, Inc. is an Equal Opportunity Employer.

Must be able to pass a 5-year background check. We also conduct pre-employment drug testing. Any job offer will be based on the results of background and drug testing.