Senior Communications Manager

Priceline.com LLC; United States; Hybrid; USD 130,000 - 165,000; Full time

Benefits offered by this job

Health & wellness coverage

Paid time off

Remote work option

Retirement plans

Travel perks

Job summary

Priceline is seeking a strategic communications leader to support the Head of Communications in advancing Priceline’s reputation and industry profile. This hybrid role focuses on storytelling, media relations, and executive thought leadership across travel technology and AI-driven platforms.

You will develop integrated B2C and B2B plans, translate data into newsworthy narratives, manage a PR agency, and help grow earned media share of voice while aligning with Booking Holdings-wide

Qualifications

• Bachelor's degree in Communications, Marketing, or a related field.
• Experience developing and executing integrated go-to-market communications strategies.
• Ability to simplify complex technology into clear narratives.

Responsibilities

• Support development and execution of strategic, integrated B2C and B2B communications plans to meet Priceline’s business goals.
• Turn consumer, marketplace, product and industry data into newsworthy insights and proactive pitch opportunities.
• Build media relationships and manage agency partners to drive earned media coverage and share of voice.
• Create thought leadership materials and messaging for executives, including talking points and social content.
• Analyze performance, establish KPIs, and provide actionable recommendations.

Job description

This role is eligible for our hybrid work model: Two days in-office. Why this job’s a big deal: We are looking for a strategic, highly versatile communicator to support our Head of Communications in advancing Priceline’s reputation, business priorities and industry profile. Priceline has a strong legacy and a clear ambition to be America’s definitive travel deals brand. Communications is central to making that ambition visible and credible: defining the narratives, earning sustained, high-quality coverage, elevating executive thought leadership and growing Priceline’s share of voice across media and the broader travel industry. In this role, you will help shape and execute that strategy, connecting our deal-maker heritage and consumer purpose with the technology and AI reshaping how travel is planned and booked. In this role you will get to: Support development and implementation of strategic, integrated B2C and B2B communications plans to meet Priceline’s key business goals. Turn consumer, marketplace, product and industry data into newsworthy insights, compelling narratives and proactive pitch opportunities. Develop impactful communications content aligned with Priceline’s technology, consumer and business narratives. Apply GEO best practices to improve how Priceline is discovered and represented across search and AI-powered platforms, while maintaining editorial integrity. Build and maintain media relationships and manage select opportunities. Drive growth in both the quality and quantity of Priceline’s earned-media coverage, increasing media share of voice and LLM editorial citation share of voice. Build thought leadership strategies and materials for key executives, including messaging, talking points, media preparation and social content. Recommend and manage broader industry-relations opportunities, including executive visibility, speaking engagements, partner co-marketing initiatives and related materials. Co-manage PR agency to drive strong execution against the communications strategy. Support internal communications across Priceline and its participation in Booking Holdings-wide communications. Build strong cross-functional relationships and support communications for integrated programming from planning through execution. Establish objectives and KPIs, analyze performance and provide actionable recommendations. Oversee monthly reports and initiative recaps.

Who you are:

8+ years of related experience in communications, public relations or industry relations. Experience in travel or technology preferred. Agency experience welcome. Bachelor's degree in Communications, Marketing, or a related field. A creative, resourceful and scrappy communicator with experience developing and executing integrated go-to-market communications strategies for new products, technologies, partnerships and business initiatives. Exceptional written, verbal and presentation skills, with the ability to simplify complex technology into clear, compelling narratives for different audiences and channels. A confident self-starter who can influence, prioritize and move projects forward across a complex, matrixed organization while meeting deadlines in a fast-paced environment. AI-literate and actively curious about how generative AI, LLMs, agents and GEO can improve communications strategy, productivity and results. Comfortable experimenting with AI-enabled workflows, building lightweight agents and using new tools to create repeatable team practices. A passionate communicator with a strong pulse on culture, trends and industry news and a track record of securing headline coverage across multiple media verticals. Strong analytical skills, with the ability to interpret data, identify newsworthy opportunities and translate findings into communications opportunities. Equally comfortable with high-level strategic development and tactical daily execution, with the operational discipline and follow-through to deliver results. You sweat the details, have excellent organizational skills and can manage multiple priorities without losing momentum or quality. Illustrated history of living the values necessary to Priceline: Customer, Innovation, Team, Accountability and Trust. The Right Results, the Right Way is not just a motto at Priceline; it’s a way of life. Unquestionable integrity and ethics are essential.

The salary range for this position is $130,000 – $165,000 USD.

Perks & Benefits at Priceline

• Health & wellness coverage including medical, dental, vision, and mental health resources
• Generous time off including PTO, holidays, a company-wide Priceline Pause reset week, and paid volunteer days
• Work/life support including the ability to work up to 4 weeks per year from anywhere, parental leave, dependent care and family support resources, Summer Fridays, and office perks like stocked kitchens and catered meals (varies by location)
• Financial security programs such as retirement plans with company contributions, life and disability coverage, and tax-advantaged accounts
• Signature travel perks including employee-only discounts on hotels and flights, VIP deals, and Big Deal Bucks credits
• Additional perks & discounts like travel and partner discounts, tuition support, legal support, and pet benefits
• A people-first culture with Employee Resource Groups (ERGs), social events, recognition programs, and service awards that help you connect, grow, and celebrate together

Flexible work at Priceline

Priceline is following a hybrid working model, which includes two days onsite as determined by you and your manager (ideally selecting among Tuesday, Wednesday, or Thursday). On the remaining days, you can choose to be remote or in the office.

Inclusion is a Big Deal! To be the best travel dealmakers in the world, we believe our team should reflect the broad range of customers and communities we serve. We are committed to cultivating a culture where all employees have the freedom to bring their individual perspectives, life experiences, and passion to work. Priceline is a proud equal opportunity employer. We embrace and celebrate the unique lenses through which our employees see the world. We’d love for you to join us and help shape what makes our team extraordinary.

WE ARE PRICELINE. Our success as one of the biggest players in online travel is all thanks to our incredible, dedicated team of talented employees. Priceliners are focused on being the best travel deal makers in the world, motivated by our passion to help everyone experience the moments that matter most in their lives. Whether it’s a dream vacation, your cousin’s graduation, or your best friend’s wedding – we make travel affordable and accessible to our customers. Our culture is unique and inspiring (that’s what our employees tell us). We’re a grown-up, startup. We deliver the excitement of a new venture, without the struggles and chaos that can come with a business that hasn’t stabilized. We’re on the cutting edge of innovative technologies. We keep the customer at the center of all that we do. Our ability to meet their needs relies on the strength of a workforce as diverse as the customers we serve. We bring together employees from all walks of life and we are proud to provide the kind of inclusive environment that stimulates innovation, creativity and collaboration. If you want to be part of something truly special, check us out! Priceline is part of the Booking Holdings, Inc. (Nasdaq: BKNG) family of companies. Our sister companies include Booking, BookingGo, Agoda, Kayak and OpenTable.