Senior Commercial Property Claims Adjuster

COR Partners; Connecticut; On-site; USD 70,000 - 95,000; Full time

Job summary

COR Partners is seeking a Senior Property Adjuster in the Hartford, CT market to determine loss extent on commercial property claims and to conduct site inspections. The role emphasizes accurate reporting, loss estimation with Xactimate, and close collaboration with carriers.

The ideal candidate has 2–5 years in commercial property loss adjusting, catastrophe experience, and strong knowledge of construction and property law, with a demonstrated commitment to exceptional customer service.

Qualifications

• 2–5 years of experience in commercial property loss adjusting and catastrophe claims.
• Knowledge across many classes of business risk including manufacturing, retail, industrial, habitational, and hospitality.
• Understanding of claims adjudication with knowledge of construction industries.
• Knowledge of property claim law and commitment to customer service.

Responsibilities

• Determine and communicate the extent of loss or damage for commercial property claims.
• Personally conduct property inspections and photograph sites to substantiate losses.
• Prepare accurate reports and recommendations for insurance carriers.
• Produce loss estimates using Xactimate and maintain thorough field notes.
• Travel to sites as required, including evenings, weekends, and during catastrophes.

Skills

Commercial property loss adjusting

Catastrophe claims

Customer service

Education

Bachelor’s Degree Preferred

Tools

Xactimate

CoreLogic

Microsoft Word

Microsoft Excel

Job description

Senior Property Adjuster

REPORTS TO: Claims Manager

Regular, Full-Time, Exempt

This is a field position in the Hartford, CT market.

The Senior Property Adjuster effectively determines and communicates the extent of loss or damage associated with commercial property claims in a variety of business classes. The Senior Property Adjuster is typically assigned loss or damage assessments in a moderate cost range, based on incumbent’s experience and demonstrated ability for handling larger or more complex claims.

Investigates insurance claims in any of a variety of settings, including, but not limited to, retail establishments, private or public office buildings, commercial habilitation, hospitality, corporate facilities, transportation sites, manufacturing sites, governmental facilities, schools, clinics, or hospitals; assesses loss or damage resulting from various events including, but not limited to, inclement or catastrophic weather, earthquakes, fire, vandalism, or accidents. May be called upon to assess time-element and builders’ risk losses.

Uses a knowledge of property and construction, and/or knowledge of the specific industry or business affected, as typically achieved through significant commercial property loss adjusting experience, personally conducts property inspections and photographs claim sites as necessary to depict and substantiate losses or damage, or the lack thereof.

Applies a thorough understanding of insurance policies and policy interpretation, establishing appropriate loss estimates based on all relevant information and findings; Recommends the reasonable and proper amount the insurance company should pay on a claim.

Ensures the accuracy of information collected and reported and guards against fraudulent claims.

Prepares accurate, clear, thorough, and concise reports and letters to insurance carriers, providing conclusions and recommendations. Follows established policies, procedures, and processes in preparing information, exercising sound judgment in applying these to potentially costly losses or involved situations, and submits reports and documents in a timely manner and in accordance with insurer’s standards and expectations. Effectively uses software systems such as Xactimate as necessary to produce accurate estimates.

Maintains accurate, thorough field notes, journal entries, and time and expense records as required. Submits reimbursement reports in keeping with organization and client policies, procedures, and practices and with accepted industry standards. Follows EM policy and practices and incorporates sound judgment in formulating recommendations and completing evaluations and reports.

Prepares and conducts presentations and produces special reports for insurance carriers as assigned or required.

Bachelor’s Degree Preferred

• ~2-5 years’ experience in commercial property loss adjusting; experience with catastrophe claims; wide range of experience in various classes and types of business risk, including manufacturing, retail, industrial, habitational, and hospitality.
• ~ Ability to understand claims adjudication process with sound knowledge of commercial and residential construction industries.
• ~ Knowledge of property claim law.
• ~ Passionate about providing exceptional customer service.

Microsoft Word, Microsoft Excel, Xactimate, Corelogic, and ability and openness to adapt to new technologies

Frequently requires work to be performed at the site of the property damage or loss, including locations where disasters or catastrophes have occurred. May require evening, overnight, and weekend travel and work. During catastrophes, required travel could last 2 weeks or more. The incumbent could be exposed to outside weather and environmental conditions, including, but not limited to extreme heat, cold, and precipitation. Could also be exposed to inside environmental conditions, including, but not limited to noise, vibrations, proximity to moving mechanical parts, electrical current, heights, chemicals, fumes, odors, dusts, mists, gases, or poor ventilation.

PHYSICAL ACTIVITIES AND REQUIREMENTS

In addition to the working conditions and associated physical activities and requirements above, the incumbent may be required to climb, balance, stoop, kneel, crouch, crawl, reach, stand, walk, push, pull, lift, finger, grasp, or feel, especially in the course of investigating and assessing property damage; The work requires close visual acuity, with or without correction, to prepare reports containing words, symbols, and numerical figures; the incumbent is required to view a computer terminal, use a keyboard, read printed documents, make detailed visual inspections, perceive color, perceive depth, and have a sufficient field of vision to carry out all inspection and related duties.