Senior Commercial Loan Specialist

Florence Bank; Florence (MA); Hybrid; USD 38,000 - 52,000; Full time

Benefits offered by this job

Hybrid work after 6 months

PTO and benefits upon hire

12 paid holidays

401K plan with dollar-for-dollar match

Profit sharing bonus after two full 2 

Tuition reimbursement $5,000 annually

Job summary

Florence Bank in Florence, MA, seeks a Senior Commercial Loan Specialist to manage loan documentation from commitment to closing and support regulatory compliance.

The role requires 1–3 years of banking experience, strong customer service, and the ability to handle multiple loans with attention to detail. A hybrid schedule is available after six months. The position offers a competitive salary and benefits.

Qualifications

• High school diploma or GED required; college degree preferred.
• 1–3 years of banking experience.
• Strong customer service and proactive problem solving.
• Excellent verbal and written communication; highly detail oriented.
• Ability to multi-task and meet deadlines.

Responsibilities

• Provide superior professional service to internal and external customers.
• Manage multiple loans with timely follow up and shifting deadlines.
• Prepare closing packages with supporting and regulatory documents.
• Coordinate loan funding and ensure compliance with policies.
• Maintain branch referrals and the Lending page on the intranet.

Skills

Customer service

Communication skills

Multitasking

Detail oriented

Problem solving

Education

High school diploma

College degree desirable

Tools

iDentifi

Medici

Insight

Loan Vantage

Microsoft Access

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Senior Commercial Loan Specialist

Regular Full-Time Hourly Main Office, Florence, MA, US

Salary Range: $27.57 To $38.00 Annually

Are you looking for an employer that provides 4+ weeks of PTO and benefits upon hire, focuses on advancement opportunities, and has an overall average employee tenure of a decade? With tuition reimbursement, wellness incentives, and a 401K plan with dollar-for-dollar match, Florence Bank has it all!

At Florence Bank, we offer:

• Competitive salary
• Hybrid work schedule after successfully completing 6 months of employment
• Generous paid time off
• 12 paid holidays
• Dynamic work culture
• Fun work environment
• Weekly pay schedule
• Medical, dental, Vision and life insurance upon hire
• 401K plan with dollar-for-dollar match
• Profit sharing bonus after two full calendar years of employment
• Robust wellness program with monetary incentives
• $5,000 tuition reimbursement each calendar year

We are currently seeking candidates to join our exceptional team for the following position:

Job Title: Senior Commercial Loan Specialist
Location: Main Office

SALARY RANGE: $27.57 To $38.00 Compensation for this position is commensurate with experience. The posted range is intended to provide a general estimate and does not guarantee a specific rate of pay.

Position Summary

Manages the proper delivery of commercial documents in the commercial loan origination process; prepares all documents from the point of commitment to the closing of a loan. Ensures quality of loan documentation and assists with commercial loan reviews and regulatory compliance. Interacts with commercial loan customers, closing attorneys and other Bank employees, while always supporting the Bank's philosophy of "Customer Service Drives Everything We Do.” Provides a variety of administrative support tasks to commercial lender(s) and other team members.

Essential Functions

• Consistently provides superior professional service to internal and external customers.
• Consistently meets expectations of teamwork, punctuality, and regular, reliable attendance.
• Provides customer service to commercial loan customers and Lenders and acts as a liaison to assigned Lender(s).
• Self-directed workflow: effectively manages multiple loans simultaneously with timely follow up. Works with shifting deadlines and multitasks efficiently.
• Possesses a thorough understanding of the Approval Memorandum, necessary to determine which documents are required and accurately reflect the terms on the documents, while maintaining legal integrity and adhering to policy.
• Utilizes multiple online resources to gather information on borrowers and collateral required to properly document the loan.
• Researches and obtains missing documentation pre-closing and post-closing. Works with lender to keep documentation exceptions to a minimum.
• Prepares closing package in conjunction with all supporting and regulatory documents for loans of assigned Lenders, including Modification Agreements and Revision of Terms. Works with third party guarantors, such as the U.S. Small Business Administration and the Mass Business Development Corporation to ensure proper documentation is obtained and program guidelines are followed.
• Gathers information to complete the Commercial Loan Input Sheet for the creation of the loan on the Bank's core system.
• Coordinates loan funding, after ensuring that all the minimum document standards are met. Reviews subsequent loan activity, including advances, paydowns & repricing to ensure compliance & conformity with legal, regulatory & credit policies for loan documentation.
• Completes final review of all Medici documentation prior to closing.
• Manage branch referrals through Access database.
• Maintain the Commercial Lending page of the Florence Bank Intranet.
• Manage all ongoing UCC renewals.
• Processes declined and withdrawn files in compliance with Regulation B.
• Creates and maintains construction loan files. Coordinates timely receipt of property inspections and title endorsements for the processing of construction advances.
• Maintains proficiency in several essential programs, including iDentifi, Medici, Insight, Loan Vantage and Microsoft Office including Access.
• Participates in various meetings representing the department.
• Research inquiries and provides timely resolution for customers, lenders, and department management.
• Seeks to improve efficiency in Bank processes.
• Deals effectively with others and function as part of a team in a fast paced, frequently changing environment.
• Performs all other duties as assigned, including scanning documents.

Other Responsibilities: Assumes additional responsibilities, as requested.

Education, Experience, and Skills Required

The following skills, experience, or background are necessary (with or without accommodation) for this position.

• High School diploma or GED is required. College degree is desirable.
• 1-3 years of banking experience.
• Demonstrated ability to provide a high-level of customer service with a pro-active approach to problem solving the atypical situations, with good follow through.
• Strong verbal and written communication skills.
• Strong organizational skills.
• Demonstrated proficiency with technology.
• Good analytical skills and high level of attention to detail.
• Ability to multi-task and reprioritize tasks throughout the day to ensure deadlines are met, often working independently.
• Ability to apply prior knowledge and experience to new situations-critical thinking.
• Commercial lending, loan documentation, loan review and regulatory compliance experience preferred.

Physical Demands/Conditions Requirements

• General office environment.
• Frequent use of computer.
• Sits for an extended period of time.

Equipment Used

• General office equipment

All employees handling customer accounts and transactions have a duty to report apparent suspicious activity and OFAC matches to the BSA Officer and the Security Officer.

Florence Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.