Senior Commercial Lines Account Manager

Foundation Risk Partners; California (MO); On-site; USD 90,000 - 115,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Life insurance

PTO + holidays

Job summary

Foundation Risk Partners in Valencia, CA is seeking a Commercial Lines Account Manager to support P&C Producers and clients with servicing needs. The role involves coordinating applications, renewals and policy changes, and maintaining strong client relationships with carriers and vendors.

The ideal candidate will have at least 2 years of insurance experience and a CA Property & Casualty license, with AMS-360 proficiency and strong negotiation skills.

Qualifications

• Ability to analyze complex insurance situations and communicate options clearly.
• Strong written and verbal communication skills for client contact.
• Knowledge of insurance products, markets and underwriting procedures.

Responsibilities

• Provide technical support to P&C Producers and manage client needs.
• Attend client and prospect meetings with Producers as needed.
• Complete client applications and coordinate with carriers for quotes and policies.
• Prepare summaries, schedules and proposals as required.
• Process renewals, audits and policy changes with accuracy.
• Assist with invoicing, billing methods and collections per policy.

Skills

Insurance analysis

Client servicing

Negotiation & presentation

AMS-360 proficiency

MS Office (Outlook, Excel, Word)

Independent work

Education

CA Property & Casualty License

Tools

AMS-360

Job description

Job Summary

Foundation Risk Partners, one of the fastest growing insurance brokerage and consulting firms in the US, is adding a Commercial Lines Account Manager to their LBW team in Valencia, CA. The Account Manager is responsible for assisting the P&C Producers and clients with all servicing needs and providing information and guidance, as needed, to help to achieve the business goals. The Account Manager maintains an effective relationship with clients, co‑workers, carriers, vendors, and other business contacts. The Account Manager is also responsible for keeping abreast of industry trends, new product information, legislation, coverages, and technology to continuously improve the knowledge and performance of the agency.

Essential Functions

• Provide technical support to P&C Producers; specifically in managing client needs, analyzing coverage forms and quotations
• Accompany P&C Producers on client and prospect meetings as requested
• Complete client applications in coordination with P&C Producers; submit applications to eligible and appropriate carriers; follow up to ensure timely receipt of quotations, endorsements, and policies
• Order and issue binders, certificates, policies, endorsements, and other related items; verify their accuracy; forward them to client with appropriate correspondence with the assistance of the Associate Account Consultant
• Determine if direct billing, agency billing or premium financing is appropriate and invoice accordingly
• Prepare summaries of insurance, schedules and proposals as needed
• Process renewals in coordination with P&C Producers according to agency procedures; occasionally take lead in renewal meeting with the client, strategy determination, marketing and carrier negotiations
• Review audits of policies; verify accuracy and facilitate corrections, as needed, between client and carrier
• Verify policy and policy change information, facilitating corrections when necessary
• Process incoming mail and phone requests, responding promptly and appropriately
• Use agency credit and collection policy in invoicing and pursuing prompt payments; request cancellations from the carrier according to agency standards
• Determine reasons for requests for cancellations; act to save accounts; notify P&C Producers
• Process and follow up on cancellation requests to carriers to ensure accurate and timely resolution; maintain agency in financial equity whenever possible
• Identify exposure to loss and recommend appropriate coverages in coordination with P&C Producers
• Prepare premium allocations for clients as needed

Competencies and Qualifications

• Ability to analyze complex insurance situations, needs and options and communicate these options both verbally and in writing in a clear, concise manner
• Ability to understand written and oral communication and interpret abstract information
• Knowledge of insurance products and uses
• Knowledge of insurance markets and reference to markets
• Knowledge of insurance rating and underwriting procedures
• Ability to carry out complex tasks with many concrete and abstract variables
• Strong computer skills with proficiency in Outlook, Excel, Word and AMS‑360
• Ability to direct others
• Ability to work independently and take the lead on all elements of client servicing when necessary
• Advanced negotiation and presentation skills
• Ability to manage tight deadlines

Education and Experience

• Minimum of 2 years insurance experience
• Must have a valid CA Property, Casualty License
• Experience in AMS360 preferred

This range represents the estimated low and high end of the salary range for this position. Actual salaries will vary and may be above or below the range based on factors including but not limited to performance, location, and experience. The range listed is just one component of FRP's total compensation package for employees.

Pay Transparency Range

$90,000 - $115,000 USD

Disclaimer: While this job description is intended to be an accurate reflection of the job requirements, management reserves the right to modify, add, or remove duties from particular jobs and to assign other duties as necessary.

Equal Employment Opportunity (EEO): FRP provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or any other classifications protected by law.

FRP offers a comprehensive range of health‑related benefit options including medical, vision, and dental. We offer a 401(k) with company match, company‑paid life insurance, STD, LTD and a generous PTO policy starting at 18 days per year plus 10 paid holidays & 2 floating holidays!